[Resolved]  Indiatimes Shopping — Damaged product delivered - worst after sales help

Indiatimes Shopping — After sales support and customer service

INDIATIMES - A highly unprofessional company with extremely poor customer service with a bunch of stupid workforce serving customers over the phone.

My complaint no : 620630, i am now on the heights of my frustration with the products and customer services. the courier people doesn't take proper care of the goods while delivering...when order needs to cancelled and reverse pickup needs to be arranged, the highly inefficient bunch of workforce is unable to get the items picked up even after 10 days of the request raised.

Executive like BHAVNEET,ASHWANI, JYOTSNA, LAVNEESH AND ABOVE ALL - SATYATHIR – AN LEADING THE – call disconnection, unable to meet the deadlines, when calls need to be escalated the transfer is done to IVR, not listening to what the customer is asking, on hold wait time which can go beyond 10-15 min and what not… Basis the skills exhibited by the bunch, does this company has any rights to say to the customer to be professional on calls. OR if this is what the company call PROFESSIONALISM.

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Dear Mr. Pushkar,

Hello from Indiatimes Shopping.

We sincerely apologise for the inconvenience faced and the late response to this post. Please provide us with your order number to help us move this case to our Customer Help Desk for a fast resolution.

Thanks,

Indiatimes Shopping