[Resolved]  Indigo Airlines — Rude Behavior of their ground staff and refund of my money

Address:

Gurgaon, Haryana

DEAR SIR/MADAM,



I AM SORRY TO BRING TO YOUR KIND NOTICE THAT TODAY I.E 08/FEB/08. I HAD TO GO TO BHUBANESHWAR. AND I WAS BOOKED YOUR FLIGHT NO.6E 251. VIDE PNR NO. XJ78AB.



I HAD REACHED THE COUNTERS AT 8.18 AM AFTER GETTING MY BAG SECUTITY CHECKED AND ALL TO CATCH THE FLIGHT FOR 8.55 AM. BUT I WAS NOT GIVIN THE BOARDING PASS. AS I SUPPOSE YOUR FLIGHT WAS OVER-BOOKED.



Your ground staff was very rude; they harassed me and also misbehaved at the airport. Even after knowing that I have my baggage was security checked. They did not let me check-in.



This was a really terrible and horrifying experience for me and I caused a lot of stress and mental pressure on me as I am a patient of high blood pressure and sugar.



You are requested to kindly refund my money or issue me a ticket for tomorrow's travel or a ticket voucher in lieu of the above mentioned ticket in order to restrain me from taking a legal stand against your airline.



Awaiting your co-operative action



THANKING YOU



MR. Parivartan Sheel Patel

C/o Apex Propmart

LG-1099, Sector-47,

Gurgaon - Haryana

MOBILE: - 0-[protected]

parivartan.[protected]@gmail.com