[Resolved]  Indigo Airlines — UNFAIR PRACTICES AND INAPPROPRIATE RESPONSE

I booked a ticekt using an online app of indigo on Sep 15. Date of travel, Dec 15, one way - Kolkata to bangkok, price INR 4421. Transaction successful, payment deducted from credit card. Confirmed by Indigo's payment partner Citrus Pay. They provided the order number and also the transaction reference number. Now merchant unwilling to cooperate. When I call them up, first they make me tell the story every time, and then say we have to investigate afresh. On top of that, they are offering a new ticket at an increased price. Why shall I pay increased price when I already paid it earlier. Kindly help