[Resolved]  indiraidea.com — BSNL landline online bill payment receipt not issued

I made payment on BSNL mahashtra landline online bill payment portal. The payment is in 3 steps.
Step1: Landline No.[protected] entered correct & Bill amount Rs.1868/- appeared.Selected ICICI Bank & payment gateway of Icici Bank appeared.
Step 2: Payment made reference BIL/[protected]/bsnl bill/BSNL_MICI001894 dted 12th January 2010. The payment is debited rom my ICICI Bank & credited to IndiaIdeas.com
Step 3: The receipt is not generated.
Please help me in confirmation of this amount paid to BSNL Pune aginst my Landline bill dated 7th January 2010.
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Aug 14, 2020
Complaint marked as Resolved 
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indiraidea.com — Deducted the amount twice from my Bank account

Hi,
I paid AIRTEL broadband bill online on Jan 10th 2011, one time the transaction was not successful and I tried again it went successful.

But from my bank account it has with drawn the amount(882 Rs) twice, i keep sending mail to INDIAIDEAS.COM it is almost 1month they have dedcuted the amount and it was not returned to my account.

After multiple mails i sent to them with details.

there are two transactions from my account[protected] and[protected].

Out of these[protected] is the extra transaction and it has deducted 882 extra amount from my account.

Attached reference screen shot.

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