[Resolved]  Indus Motors — Irresponsible Approach

On January 1st 2008 i had given my Zen diesel KL8-V 2148 for body repair to Indus Motors due to an accident Occured at Chennai. I had given my original documents including my RC Book, Insurance Papers, License to the company staffs as per their need.. The vehicles estimated cost is Rs 88, 000 which is the total cost.. The insurance amount is 60, 000.. The which i have to pay is Rs.28, 0000... For about six times i had gone to Indus motors to take my car though air and by train according to the information they had given that the work i s completed..The company staff Mr.Prathab has given the message through mobile that the work is completed.On July With that information only i had gone there to take my car back... But the wok is not yet started.. They told that they will give the vehicle after one week.. According to that i had called upon Mr.Mohammed Sanaullah on 16-09-08 told that te work is comleted... With that i had gone there to take my car back avoidin all my Businees matters.. But the condition was same.. I had talk to the Customer care manager Sindhu Manoj Kumar also with the Assistant works MangerMr.Dhurairaj.. He told the vehicle will be delivered within one week.. With that information i had gone to the Chennai Office on 21-09-08... When i reach there the condition was the same.. At last they told that they will give the vehicle at Ernakuam Office at Thevara Branch. Still my vehicle is not yet recieved or any information has given by your Company Officials.. For the last 10 months i had spent my valuable time and avoid all my busines matters and i am spending more money for this purpose but of no use.. This is all coz all due to the irresponsibe service from the Indus Motors, kattuppakam branch near Poonamally road...So i am requesting you to take necessary action to get my vehicle back as soon as possible with all the compensations.. I am not at all satisfied with the work and customer service of the Indus Motors of yous Chennai branch. So kindly find a solution to this. Please contact me as fast as possible. Please reply to faseela.[protected]@gmail.com
Thank you..
RASHEED T.B
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