IOC (Indane LPG) — Non-release of new domestic LPG connection

Dear sir,
I am a 59 years old lady recently shifted to my Home-Town after retirement from service. I have applied for subject cited LPG Gas connection vide Booking No641 dt 18th Nov 2008 with LPG Agency at Nalagarh Distt Solan (HP). I have received Intimation letter regarding release of LPG connection vide Agency's letter dated 24th Feb 2009. I visited the said LPG Gas Agency alongwith necessary documents but I was told that Regulators are not available thus I was put to wait indefinitely. However, on my insistence the Manager of Gas Agency told me to purchase Hot plate/cooking range available in Agency failing which the Manager told me it is not possible to release the connection.When I pointed out to the Manager that it is clearly mentioned in Intimation letter dated 24th Feb 2009 that it is not obligatory on you to purchase the same from us.." the Agency Manager told me rudely if you want gas then deposit the cost of cooking range or forget gas connection.
Under the circumstances explained above, it is requested to help me getting me LPG connection.
Thanking you
Sudesh Awasthyw/o Mr Ashok Awasthy
Ward No 6 NalagarhDistt.Solan (HP)