[Resolved]  IOC / LPG cooking gas — non delivery of gas cylinder

Dear Sir/Madam,
My aged parents staying in Camp Sadar Bazar, Ahmedabad have their gas connection with OMKAR INDANE, SARDAR NAGAR, Ahmedabad agency. With great difficulty you get their telephone as either it is busy or not attended to, on getting a number you are told that the gas is booked. Then you do not get gas cylinder at all and this process carries on. At times what happens is the delivery boys sell these cylinders which was for you to the illigal clients who are using gas for commercial purpose at higher cost. In this racket could be the gas agency owner involved nothing can be said.
My ref no is OM - 07246, the gas was booked about a month back, the repeat booking was done about 4-5 days back. NO GAS SO FAR, authorities concerned is requested to help and rout out this menace of delays and have more transparency in this business.