[Resolved]  IOCL — poor services and delay on booked gas

I am gas consumer Indian Oil Corporation under conection no. 16423 with Prem Gas Services, BE-373 A, Shop no. 4, Hari Nagar, New Delhi 110064. I had booked cylender on 14.11.09, the same was delivered on 19.11.09, there was a leakage in this cylender. I informed to dealer on 20.11.09 they had sent person on the same day he had accepted that there was a leakage & he can not take back the cylender alongwith him because he is not carrying rickshaw. Next day one person sent by the dealer and replaced the cylender & this gentleman asked for some CHAYE PANNI (some money) on this issue for which I had refused to give. He kept the replaced cylender at my house as it is without any chcking. When this new cylender was connected with the regulator for operation, this cylender also starts leakage after one minute. Actually when it is connected with the regulator its works normal but after a minutes its starts leakage from the connection point of the regulator. I against informed to dealer but they are just avoid to give services as per the their terms with Indian Oil Corporation because they are also supported by the staff of the Indian Oil Corporation no action was taken against such type of dealers.