[Resolved]  Irctc — Money is not refunded after the cancellation of Train

Money is not refunded after the cancellation of Train
Dear Sir/ Madam
I am a customer of e-service of Indian Railway. There is a option that if train is cancelled or late by more than 3 hours then the whole amount of money taken for the booking of ticket will be refunded within 90 days. First of all I want to say that 90 days are too much time for refunding the money, but I am still waiting for the refund after 6 months, but there is no reply from IRCTC.
I have made call to IRCTC care three times in regard of this matter but they didn't give me any satisfactory reply.
So I think this is the right way to get the justice, that's why I am launching a complain against IRCTC.
I am also giving the detail about that ticket which was worthless because of the cancellation of the train.

PNR Number [protected] Booked On [protected]

Transaction ID [protected] Ticket Type eticket

Class SL Internet Service Charge Rs 10.00

Date Of Journey 22/6/2008 Ticket Charge Rs 217.00

Bank SBI Total Rs 227.00

Train No 2838 Railway Zone SER

From Station BHUBANESWAR(BBS)

To Station HOWRAH JN(HWH)

Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 ANURAG 24 Male 0000 Booked



Reason For TDR : On-Request
TDR Status : Admin Approved
Reference No : 132646.0
TDR Filing Date : 02-Jul-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00


Regards.
ABHAY DEO

YES ITS TRUE THE AGENY TS IS NOT REFUND TKT BK WL MY PRESONAL EXPERIENCE I[censored] HAVE A IRCTC TKT PAID IN CASH U WL B TREATED LIKE A DOG BY TRAIN STAFF THEY SAY UR PERSON OF WITHOUT TKT THIS PEACE OF PAPER IS NOT WORTH A PAISE U WLB BKD 4R ENTERING STATION WO TKT U PAY PENALTY/FINE R GO TO JAIL MY IRCTC TKT 4RM MAS TO CBE BY TRAIN NO 2675 KOVAI EXPRES AGENT DETAILS PRIYAM TRAVELS AGENT NAME S.GSASIKUMAR ADDRESS 5/464 VALAYYAPATHY ST MOGAPPAIR EAST 600037 I HAVE NOT GOT THE REFUND PNR NO[protected] DT OF JOURNEY 13JAN 2009 TRANSACTION ID [protected] OF WAITING LIST NOT CONFIRMED TELING ME THEY HAVE NOT RECD REFUND 4RM IRCTC BIG JOKE I HAVE DETAINED BY CENTRAL STATION STAFF FOR 2 HRS, < WOTKT> THE PAPER IS NOT EVEN WORTH A PAISE I TOLD THEM I AM CHKING THE BOGEYS CHART 4R CONFIRM WHAT SHOULD I DO NOW WITH PRIYAM TRAVELS KUMAR 17/01/09

after ow much duration money is refunded after cancellation of e ticket in tatkal