[Resolved] IRCTC — Illogical allotement of Berth for Senior Citizen
With all the respect and love for our Railways, I regret to inform you that the Berth Allotment in online booking is totally illogical. When I bought a ticket PNR:[protected]) of two person, one lady of 60 yrs and one man of 63 yrs (under senior citizen quota), they both were allotted UPPER BERTH. This is absolutely inhuman and I would rather say total negligence on the part of IRCTC. I have also tried to book at least one ticket for LOWER BERTH but failed.
So I would like to request all concerned person / department, to kindly take a look into this matter and save hundreds of senior citizens from mental and physical turmoil.
Complaint marked as Resolved Aug 14, 2020
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