[Resolved]  Irctc — double payment

Sir,

I am given to understand that On 19.10. 08 a debit is shown to my a/c of Rs.1334/-(EMI PRINCIPAL-IRCTC, but sir, I have already paid the amount vide ICICI BANK ch.no.502955 for Rs.1300/- still my credit card account was debited thrice on 19.11.08, 19.12.08 & 19.01.09 by an amont of Rs.444=53. Why it is so, most humbly I would like to know how to resolve this matter.
Kindly help.

Yours faithfully,
prakash d karnik
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Respected SIR,

Most humble i beg to state that there has been a double payment made in my account.I sanjay soni booked a tatkal e-ticket on 9/5/10 for travelling from koraput to bhubnashwar date of journey was 11/5/10.While booking the ticket and after pressing the pay button at the last option suddenly an error occured and my system turned off after that when i again login and again booked my ticket for the same reservation on same time amount of Rs 951/- was deducted from my account twice.
whereas on the booked history ticket was booked only once but when i checked my account's mini statement amount was deducted twice of RS 951/- on 9/5/10.

PNR No. is [protected]

Kindly help me and please refund my double payment amount.Hope you will reply to my humble request as early as possible.

yours faithfully,
Sanjay Soni

Email ID - [protected]@gmail.com.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10798
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information