[Resolved]  Irctc — money deducted but reservation not completed

i have login on IRCTC.CO.IN for my reservation from lucknow to bareiily in Lucknow mail for date09/03/2009, the amount of RS.169 is deducted from my account but reservation reservation latter is not recieved from irctc, and they send me that mail against my reservation request,



Dear Customer,
We regret that the booking of your ticket could not be processed at this time as the transaction with ref. No. [protected] was not authorised by your bankers. The failure may also be due to some sort of inadequacies in your card / bank account.

You may kindly try using another valid card / account.

However, before proceeding further, we suggest that you kindly check from your 'Booked tickets' history if transaction has already been booked by you.

In case of any problem, you are welcome to contact us at 24*7 Hrs. Customer Support at[protected], MON - SAT(10 AM - 6 PM[protected]/ 4787/ 4773/ 5800/ 8539/ 8543, Chennai Customer Care[protected] or mail us at [protected]@irctc.co.in. We will be glad to help you out in solving any such problem encountered during booking your ticket.


We solicit your continued patronage to our services; offering our best services always.

*************************** Information******************************
For any enquiries or information regarding your transaction with IRCTC, do not
provide your credit/debit card details by any means to IRCTC. All your queries
can be replied on the basis of 10 digit IRCTC Transaction id/ PNR no./User id.
IRCTC does not store the credit/debit card information in any form during the transaction.
******************************************************************

so please check the details and solve my problem.