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Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved]  Irctc — over charging for veg brakefast

II travelled in ac3 tire from Hyderabad to Pune on 7032 0n 22-07-09.
pnr no [protected]
i ordered VEG breakfast. The same was supplied to me at DAUND station.
As per your menu card the quantity should be 4 idlis and 4 vadas, and charge only RS 17.00
BUT the casserole contained 2 small iddlies and two vada only and I am charged RS 25.00.

This is an organized racket by suppliers, irctc contractor, you should take this complaint very seriously and prevent such mass looting.

Please give us mobile no of concerned senior rail way officer so that in future we can inform so that effective action can be taken by Indian railways
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Sir, we 03 member family were travelling from Aurangabad(AWB) toN.Delhi(NDLS) on 24/04/2012 by SACHKHAND EXP. Train No.12715. We had dinner through same train's pentry. They have charged Rs.60/00 per veg.dinner. Dinner was without curd/sweet and water. Actually as per IRCTC rules, Veg. dinner should be charged @ Rs.22/00 per dinner.Instead of 02 parothas, we got only 02 chapaties in each dinner plate.

On demand pantry manager has issued me a receipt of ROOP CATERERS amounting Rs.180/00 for 03 dinner.
Our journey ticket no. is 15571274 and PNR is[protected] in 3A class.
You are kindly requested to take serious action against concern pentry contractor and convey to me at earliest.
Failure to which will liable for LEGAL action at cost.
Regards.
Kindly Yours, S.M.Devlalivala.Aurangabad431005. Cell No.[protected].
Reply

IRCTC — dinner

on 17.7, i boarded 2nd ac from kanpur in sealdah rajdhani by 21-35. they denied me the dinner. when i said in tkt they had included the food....they said "you will get breakfast".

21-35 is too early for a bangalee to take dinner.
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