[Resolved]  Irctc — IRCTC website under maintenance?

For the last two/three months, the server for E-ticket booking agent is not available at 8 AM. It delays about 20/25 minutes to operate. I sent many mails to IRCTC but their reply is- Due to overload of server, it is slow but my complaints is regarding non-available of server. I apprehend that just at 8AM the server for Agents are blocked or something else for which the servie is unavailable. I am faded up in writing my complaint but nothing has been done so far to solve the problem. This causes us very badly as I am unable to book any ticket upto 8.25/8.30 AM till the server is available.But this time the railway counter is booking ticket smoothly. As a result I never get confirmed ticket as per customer's requirement.When IRCTC have given us agency for e-ticket booking they should have moral reponsibility to see that the server is available at 8.00 AM otherwise no use of providing agency.

It is surpirsed to me that inspite of my several mails the IRCTC technical team has not taken any corrective action to rectify the problem instead of they are sending mail which is bogus.

However, I hope that IRCTC will take appropriate action in keeping the server available at 8.00AM. Moreover. in your website page no.256 of Advance Resrvation through Internet(last para), it is clearly mentioned that Online ticket can be booked from 5.30 AM to 11.30 PM on all days. But the real picture is cmpletely difference.

Your immediately interference is solicited in this matter.

Thanks

Bikash Mitra