[Resolved]  Irctc — Inconvenient sleepers

I had a bad experince in Pandian Expr on 14 Sep. I reserved my ticket online and I got side upper sleeper. It was so terrible that the berth was so close to the top and couldn't able to sit at all. Even It was very difficult to lie down. And couldn't able to move in any side. Recently they removed the side middle berth. But they didnt lowered the side upper berth. It was like a cage. I hit my head thrice on the sharp egdes in the bar which was holding the berth on top.

What comfort level southern railway is giving to the passengers?