[Resolved] Irctc — RESERVATION FOR Sr.CITIZEN | |
Dear Sir, I have booked through IRCTC and am a Senior Citizen also. But unfortunately all the three times it was allotted Upper Berth vide PNR Nos.[protected];[protected];[protected] dt.11.11.2009. I hav to cancel the above e-tkts with a loss and more to that my money not yet deposited back into my account. I am here surprised about the railway booking package logic about allotting Upper berth to senior citizen. on 13th I went to booking counter and appraised with the booking clerk for allottment of at least middle berth and got it ! Hence kindly look into my complaint and repay me the amount loss due to cancellation of three PNRs coz no fault on my part. The top most priority may be given to get lower berth for the deseving people. Yours faithfully, R.Padmanbhan 55/3 East St. I-Cross, South Balabagya Nagar, Tirunelveli - 627001. [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
17%
Complaints
10799
Pending
0
Resolved
1834
+91 44 2530 0000
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
Recently the railway advance ticket booking counters have been shifted to new entrance in Tirunelveli Junction railway station.
It never planned with humanitarian consideration to make it easy for the physicallly challenged traveller and senior citizens.
Like that here in this railway junction, theres no slope route facility for the aged travellers and senior citizens for crossing the platforms through bridges with ramps!
No ramp or slope path made here which will facilitate such category of travellers to book their tickets in advance.
Will the authorities take some step to implement such facility here ?
Thanking you,
Yours faithfully,
R.Padmanabhan
55/3 East Street, I-Cross
South Balabagya Nagar,
Tirunelveli - 627 001
[protected]