[Resolved]  Irctc — irctc very slow

IRCTC — Wow what a fantastic service provider

sir,
i have booked tiket on 18th april & on 10th may, But amount is deducted 5 times .I am calling everyday to customer service & forwarded so... many mails but no action

What a service

Pl. anybody give me idea

dear sir
this is to inform you that internet booking net is very slow and specialy in the morning and for tatkal tickets it never open the site till 8.20am and when the site opens then tatkal serveces shows full no room or closed it is like fooling people by keeping this net services for tatkal booking and one thing that the same day tatkal ticket booked through agents you get confirmed ticket. it is surprising for this act so is their a special quota for the on line agents please clerify
thanks
hemanrt

IRCTC — favouring ticket agents and blacks

Railway irctc offers online tickets, tatkal tickets open at 8.00 Hours, but the server intentionally turns to inaccessible after 8.00 AM, so an individual fails to book tatkal ticket in need, after 1 hour the server rectifies, but tatkal tickets are waitlisted, so it shows clear sign of partiality or injustice with common men and favouring blackers and ticket agents who charge large amount for tatkal tickets booking, So by taking proper action this kind of dirty bussiness should be stopped. Thanking You Sir
name- SOUMYA RANJAN DAS
A / 86
SECTOR-7
ROURKELA
mobile- [protected]

IRCTC — VERY SLOW web site-unable to book

we were trying to book through IRCTC web site for the past 20 days and till 2PM the web site is very very very slow. we wrote a complaint to IRCTC through their website and we received a reply that was not convincing. .here is the reply that came

"Dear Customer,
We regret the inconvenience faced by you. The payment gateways do give problems sometimes; but most of the issues are due to connectivity/bandwidth problems rather than anything else. We at our end as well as the Banks and PGs are continuously making efforts to upgrade the infrastructure to cope with the increasing traffic. Today our site handles more than 250000 transactions daily worth. The bandwidths and associated infrastructure are simply not keeping up with this rapid growth. But definitely there are a lot of inputs going in towards improvements to the customer experience.

Thanks & Regards,
Abhinav Saxena
[protected]@irctc.co.in

till today it is same problem. We tried to speak to the authorities concerened but phone is always engaged and some numbers are out of service.

I request the forum to take this complanit with the Railway Minister and we hope it will be rectified soon.

It is very slow working site i ever seen.

This site is disgusting. I wonder if ever Rail Minister tried to book a ticket.

Dear Sir,

This is to inform you that the irctc website doen respond properly, I tried to book a ticket but after making payment it's not properly redirected leading towards the unsuccesful transaction. I tried using diffent bank option. Cunsulted with my friends they also reported the same problem.

One more problem with this website is during morning hrs we not able to login, always a white page appears with note 'Service Unavailable' some this appears after login. Overall we are unable to book Tatkal ticket during morning hrs. Later hrs all the tickets gone out :(-

Worlds most poor service provider!!!

IRCTC site is sometimes very slow, especially in morning hours. Most of the time message shows "Service unavailable". It is disgusting and upsetting. Please maintain the site properly.

its all bcz of agents.. bcz the facilities is for VIP person who can pay more.. not for us "Am Janta" thats what happen only in India.. is there ny body hearing the Comments.. or just we Commenting around this consumer complaints... do ny offical read this.. if yes.. then plzz reply..

Irctc Site is really very slow. When ever i tried to book ticket it displays service unavailable. Totally it is waste.

IRCTC is one of the worst website i have ever seen...i strongly believe this website is working under the surveillance of Mediators..literally called as Brokers...My strong recommendation to the government to make Indian Railways privatize...

IRCTC — Server too slow

Server too slow.I can't able to book ticket many time. Instead of time saving it consume more time and I lost the ticket also.

IRCTC is taking off all our country's prestige. The bad servers don't respond to anyone. How bad it is to say that it takes 2-3 hours to book an online train ticket in India! Please do something for this.

I agree. I used to book last year, and during Mr Laloo's tenure, the site was ok. (not perfect but managable). Since Mamta came in the picture, it has gone from bad to worse. It doesn't matter what time of the day, I am never able to book a ticket smoothly. Sometimes the site times out, sometimes, it shows blank page.

I always end up booking a flight ticket in frustration.

I think this is a deliberate attempt by corrupt politicians to cripple our nation. Perhaps Mamta has got lots of $$$ from flight companies to keep the site down? or perhaps she got it from the touts union who want to sell tickets in black?? whatever, Mamta needs to get her act together.

SAME PROBLEM CLOSE THESE SITE OR SOLVE PROBLEM LOOL

Its a complete waste of time booking ticket in IRCTC, why dont railways do something, if not close this service.. bloody hell

Dear who ever,
For what happiness you are keeping and maintaining this site? Its completely useless 99% of the time. Why cant you people come up with a new and effective site for the people who love Indian Railway? You people need to show more consideration. I am very sorry to say i just hate the way this site works now and pity the authorities for this much care. Long live Indian railways.

I was really amazing with Irctc site speed of access, i never seen an such a site of this speed wow excellent, really we need to appreciated those who were developed this site(may be TCS) . Hands up for those people

Even if you manage to attempt a booking, you heart is in your shoes as you wait for the payment confirmation redirect from the bank to IRCTC. Will it book my ticket this time? Or will I get yet another failed debit and eventual repayment? This site is a symptom of the attitude of the entire Indian bureaucracy - pretend to work some of the time.