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[Resolved]  IRCTC — Poor catering services In August kranti Services 2954

I was travelling by 2954 Agust Kranti Rajdhani express reschedule dated 09/01/2010 (PNR no.[protected] dated08/01/2010)
at 11.15 am from Nizamuddin to Mumbai cental
1] We noted that the IRCTC canteen inside train has not given
The intial breakfast after start of jouney only Tea was given .
We requested the service boy about cofee but he told Cofee is not available.whever supplied me by Manger that I will serve you.
2] Same day at night time ,the Canteen has not given complete
Dinner but canteen has given to all passenger only plain Rice ,Dal full of water,Pickle,Two raw bananas,Dahi Only.No roti,main sabji was provided.

Kindly note that customer has paid Rs400 extra in full ticket value including canteen facility than normal reseved ticket. So the canteen
Manager shall provide complete Dinner & breakfast.

I am not happy with this kind of poor services provided by
IRCTC canteen.

Pravin Mahajan
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Complaint marked as Resolved Aug 14, 2020
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    Customer satisfaction rating
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    Complaints
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    Resolved
    1703
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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