[Resolved]  Irctc — Poor catering services In August kranti Services 2954

I was travelling by 2954 Agust Kranti Rajdhani express reschedule dated 09/01/2010 (PNR no.[protected] dated08/01/2010)
at 11.15 am from Nizamuddin to Mumbai cental
1] We noted that the IRCTC canteen inside train has not given
The intial breakfast after start of jouney only Tea was given .
We requested the service boy about cofee but he told Cofee is not available.whever supplied me by Manger that I will serve you.
2] Same day at night time ,the Canteen has not given complete
Dinner but canteen has given to all passenger only plain Rice ,Dal full of water,Pickle,Two raw bananas,Dahi Only.No roti,main sabji was provided.

Kindly note that customer has paid Rs400 extra in full ticket value including canteen facility than normal reseved ticket. So the canteen
Manager shall provide complete Dinner & breakfast.

I am not happy with this kind of poor services provided by
IRCTC canteen.

Pravin Mahajan
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Aug 14, 2020
Complaint marked as Resolved 
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Dt. 25/10/2020
This is big issue,
Trian no 02954, Nizamuddin to mumbai central, I'm onboard on train,
As per august Kranti train rule, breakfast and dinner are free, But your IRCTC pantry person is asking for MONEY (INR 130)to give the dinner.
Requesting you kindly look into this matter and let us know ASAP. Otherwise i will tweet to MR. Piyush goyal JI (FORMER RAILWAY MINISTER)
I am traveling with 12954, audust kranti rajdhani from h. Nizamuddin to kota, PNR no [protected], food quality is so poor and thread found in chapati. Mater paneer is so pathatic. Its a serious issue in this corona period, my opinion to cancelled lisence to m/S express food services.

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