[Resolved]  Irctc — Poor website

Dear IRCTC,

I think it's time that you please stop providing your facilities fro Indian railways booki.

I've been using this IRCTC site since many years for bookin and found it has become hopeless day by day. It has all the provisions on how a bookin cant be a success. It'll search for reasons to deny anyone a reservation especially if you are booking a tatkal ticket. First of all it won't allow to login on the day tatkal bookin starts. Then, if somehow you are able to login, and fill details of your journey, it will say "time out" goddamn your site is runnin so slow what's our fault in that.
When everythin will be done it'll fail somehow after payment is done and so on... your 1 hour will pass and you'll successfully get a waitlisted ticket.

I think the public don't need such facility. If you can't sustain the high traffic at peak hourse you are not eligible to give us service.

Thumbs down to you.

Andy
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I know the feeling ! they still make it really difficult to find the trains in the first place ! Try finding the connecting trains between Indore and Rajkot for example. Its a real challenge ! In general finding trains, especially if connections are needed, between 2nd tier cities is really difficult.

It upset me enough to build my own website - at bharatbyrail.com you just enter the cities you are travelling between, state the date and time range and it gives you the best trains, allows ample time for connections and finds routes between nearby stations not just the one you explicitly specify. Armed with these train numbers and times, you can go to IRCTC and make the booking.

Ideally, IRCTC would do all this itself. I'm sure in due course they will. Until then, we have to improvise and I built my own techniques at bharatbyrail.com - its totally free to all comers and totally ad-free.

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