[Resolved] Irctc — berth allocation while ticket booking | |
Hi, Amazingly so, the IRCTC e-ticket booking looks to be becoming funny piece of software written by incompetent engineers. Here is the case I am facing now. I want to book a ticket with following details: Train No: 12273 / HWH NDLS Duronto From: HWH TO: NDLS Date of journey:[protected] Date of Booking:[protected] Passengers: 1. Male/30yrs (me); 2.Female/30yrs with one kid of 2yrs Present availability: 453 in general quota (max sit is around 500/600 in general) While I am going to book this ticket on IRCTC web with "at least one lower berth" option (for the kid/female); it is saying that the ticket cannot be booked for lower berths are not available. This is ridiculous!!! Hardly 10/20% ticket is gone, there has to be a lot of lower berths available. Considering a kid of 2yrs is also travelling, I don't know how it denies offering a lower berth. I have tried three times (twice yesterday, once today). Same error repeated. Do you think this is a real case of scarcity of lower berth where 453 sits are available! Please offer some tea/coffee to the staffs/engineers who wrote the software. There must be some serious flaw! I faced the same problem earlier when 250 sits were available. I thought maybe all earlier people has opted for lower berth and with 40/50% booking done it may be possible. But I came to know now that this is not a real case o[censored]n-availability. It is a human error that seriously affects the traveller. Please take corrective action on the same. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
1 Comment | |
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9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
If the berth is not available, why the heck do they deduct the amount FIRST and then inform that the seat could not be booked.
What a SCAM!!! The railway minster needs to be dragged to court.