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Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 543

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Dear sir,
Myself d.k.biswas residing at 18/3a bsnl type 4 quarter kali bari marg new delhi-1, i want to bring your kind attention for the following facts
a) on 6.7.2008 (night) i booked waiting list ticket through internet for journey towards delhi to ajmer on train no. 9106 in the name of d k biswas, s.biswas and r biswas amounting Rs. 561, it was delivered to my residence on 8.7.08 and on 9.7.08 i cancelled the ticket from new delhi reservation. They did not refund me cash just gave a cancellation ticket with printed remarks NO CASH REFUND, immediately asked the counter person when i will get back the money he replied it will be credited to my account.
b)the printed matter on cancellation ticket was pnr no.[protected] ticket no 05564033 old ticket no 3168342 can fee 60 refund 461
c) when scarched the cancellation procedure on irctc, there i found
" Cancellation of I-Tickets can be done at any computerised reservation counter across the country and a cancellation ticket obtained. NO CASH REFUND will be given. Bank charges that are being levied by the Payment Gateways/Banks are not subject to refund in the event of cancellation of tickets by the Customer. Service Charge is also not refundable. The refund amount will be credited to the respective account electronically, the following day of cancellation"
TILL DATE i.e. 10.7.08 i have not received any refund i shall be grateful i[censored] pl take some pain for me to recover the same

with regards
D K BISWAS mobile no [protected]

Aug 14, 2020

Complaint marked as Resolved

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AJIT VIJAYAKUMAR

from Chennai, Tamil Nadu

IRCTC — No Refund Even after 100 days of Cancellation of Ticket

Dear Sir/Madam

I Cancelled a ticket on 31st August 2008.But the refund amount is not debited to my account even after 100 days of cancellation.

Every time i sent a mail i use to get response that money will be refunded in another week time .Now it is more than 14 weeks am hearing the same response .

I have sent 5 emails to [protected]@irctc.co.in

and this is the final response i got from them :

From: care <[protected]@irctc.co.in>
Subject: Re: [Fwd: Re: Fw: Money Refund Confirmation from IRCTC // No refund after 2 months of cancellation !!]
To :
Date: Monday, 27 October, 2008, 1:36 PM

Dear Customer,

Due to some technical reasons reversal is yet to take place, it will take
atleast another week for the reversal to be processed.

Regards,
Rajneesh Rai
[protected]@irctc.co.in
www.irctc.co.in
[protected]

PNR Number: Pnr Number [protected]

PFB the details that I can see in the refund Status :

Refund Details
Cancelled Date Refund Amount Refund Status Receipt Number Refund Date
31-AUG-2008 Rs 724 Transaction Not reached PG 016987

Please let me know how i can proceed further .

Regards
Ajit

AJIT VIJAYAKUMAR

from Chennai, Tamil Nadu

S.K.Agrawal

from Anand, Gujarat

Dear Sir,
we booked ticket from Gwalior to Bhopal PNR Number [protected] Booked On[protected]. As train was late more than 3 hrs. We filed the TDR. but It is almost 4 months. We did not receive our money back.
Please let me know how to get my money back.
this is total inconvenience with railway.
I hope to get quick reply with transfer of my money in my account.
Regards
S.K.AGRAWAL

pawan pandey

from Amritsar, Punjab

Dear sir/madam
sir maine ambala to sultanpur ki ticket 12-6-09 ko book ki thi .PNR NO[protected]
SIR maine isko[protected] ko cancelle kiya tha abhi tak paise refund nahi aaye
sir pls back the money refund my a/c

ambala to sultanpur
date of booking -12-6-09
date of jur.29-6-09
PNR NO[protected]
I HOPE UUU

2)SIR 26-6-09 ko rat me 8:30pm maine (gorakhpur to ambala ) tak ki ticket bana raha tha paise to 2-bar kat gay 1560, 1560 rs kat gaye lakin ticket nai hua .
sir pls back the money refund my a/c.

Thanks

Amit chugh

from Delhi, Delhi

Hello Sir/Mam,

I want to know about a ticket which was on backdate, but i don't have PNR number.I have only Passenger name and train name. Plz help me to find out solution.
Thanks.

N .Sivasankaran.

from Chennai, Tamil Nadu

Today i cancelled my ticket PNR [protected] but I dont know when iwill get the amount from irtc to my account

SUBHASH C JAIN

from Jalandhar, Punjab

Sir,
I have book a ticket from Chandigarh to New Delhi in the name Veena Sikka for dated 11th Feb., 2010 and received PNR [protected] and Transaction ID [protected].
But my bank account debited twicely ( TWO TIMES) for Rs 535/-. I request to refund Rs. 525/= which you have debited.

Subhash C Jain

Misba14

from Bengaluru, Karnataka

Dear Sir/Madam,

I had tried to book the ticket from Kabakaputtur (KBPR) to yeshwantpur(YPR) on 22/4/2010 . Date of journey 1/5/2010, train number 6516. The amount of Rs 226/-+10/- from my State Bank of India SB account no [protected] has been deducted but the ticket was not booked.The transaction id of the booking as per my account is [protected]/G20431956 Transfer to [protected] SBI IRCTC COLLECT. But till date, the amount has not been reverted to my account. I request you to please arrange for refunding the unbooked amount.

Please do the needful at the earliest.

jyotikumar

from Port Blair, Andaman and Nicobar Islands

May 7, 2011

IRCTC — NON REFUND OF TICKET AMOUNT

I Had Booked Tatkal Tkt PNR No.[protected] for
journey from Dibrugarh Town to New-Delhi. DBRGT Rajdhani Express. On
Telephonic PNR enquiry and also through net enquiry i was informed that
Chart was Prepared and No seat was availaible so i did not Board The
Train later on checking IRCTC Site i came to know that i was allotted a seat. Now i am not being refunded any amount since it was Tatkal Tkt . It was because of incorrect PNR Enquiry information i did not board the train so i want refund of ticket amount.(PNR Enquiry Msg Availaible)

rgds

Jyoti Kumar
e-mail: jyotikumar.[protected]@gmail.com

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MANY TIMES I TRIED FOR CANCELLATION OF MY E-TICKET THROUGH INTERNATE BUT NOT SUCCEED, MY TICKET TRANSACTION ID IS [protected] AND PNR NO IS-[protected]. AND PAN NO IS-ACAPB1488R.

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kumarasamykittusamy

from Noida, Uttar Pradesh

Dear Sir/Madam,

After entered into irctc login, in leftside menus are not coming for me. so I faced lot of problems.
If possible take immediate actions and inform me as soon as possible

abhirki

from Ramnagar, Jammu and Kashmir

I also want to complain. plz tell me what we all together can do for the same. call me on [protected] or mail me on [protected]@y ahoo.com

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I faced lot complaint regarding this IRCTC issue, after that i have registered complaint to consumer forum no [protected]

Aug 14, 2020

Complaint marked as Resolved

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Naseem

from Pune, Maharashtra

when i am booking a ticket when i go to ward make pament after that (online reservation error) this eror has occured for one of the following resons
1.you have used back/forwad/ refresh button of your browse
2.you have double clicked on any option/buttons
3.you have kept the browser windows idle for a long time
thise error is display please give me the solution of thise problem

SUMANTA CHAKRABORTY

from Aurangabad, Maharashtra

Dear Sir,

MY USER ID IS sekhar0000.

I have requested for change of password but not received any positive response from your end. Please let me know what is the procedure for change of password. When i am useing the forget password option i am getting the message that the password has been sent successfully to my email address. But when i am checking the mail i have not received any password from your end. Please let me know immediately as i have to cancel the tickets. Waiting for a positive response from your end.
Please look into the matter and send the reply at your earliest.

( SUMANTA CHAKRABORTY )
Mobile No :[protected].

Divakar

from Chennai, Tamil Nadu

Hi sumanta,

you can see the total messages in the inbox will be increased when you request for the forget password. but you cant see when you open your box.

please be check the total messages in the inbox. the message will be in the last page or in the last position.

you can get a message from [protected]@irctc.co.in with the (subject) Email From IRCTC.

try to search in the inbox using - from address i.e., [protected]@irctc.co.in or using subject i.e., Email from IRCTC.

I hope that the given informatin will be very useful for you.

priti

from Pune, Maharashtra

Dear Editor: Accenture a leading consulting and outsourcing company is ruining the future of the Engineering student. In 2007 -08 campus drive Accenture issued Offer letter to around 2000 Engineering and MCA. In May'08 it was promised that joining will be given to them from June- September'08. Today in May'09 there are more than 1800 people still waiting for joining with uncertain future and economic crisis and burden of education loan. And on contacting Accenture there is a constant reply that they will inform people one month prior to there joining. Adding insult to injury there were constant false promise through mail.There were mail in May that joining will be from June- Sept' 2008 than in September'08 a mail was send that joining will be in month of October'08.There was no boarding process in October.Then again a new mail was send to all in the month of November that on-boarding process will start from December'2008. Nothing happened in December too. In January'2009 a tele-conference was arranged it was stated that there will be on-line training which is mandatory and all have to give 5 hour daily for 60 days.And there will be joining in small batches from Jan- March'2009 and mass joining in March'09. This was height there are no joining till May'09.Only a small batch of 100 has been called till date.There are more than 1600 plus people just waiting for Accenture.Have to say Accenture is company with worse HR practices.They have made life of people unimaginably hard many have to leave there job for the sake of on-line training and now are job less have no where to go. Still Accenture is making eluding promise that it will respect all its offer.There should be some steps to stop such practices from big MNC like Accenture and restore some faith in these freshers who are waiting for 11 month now.

Also refer : http://www.publishaletter.com/readletter.jsp?plid=10716

DIPTIMOYDASGUPTA

from Kolkata, West Bengal

Dear sir,
I have booked one Railway Reservation Ticket for Train no 8047(AMARAVATHI EXP.) for 7th December, 2010 from Howrah to Bhubaneswar in Sleeper Class. Though an amount of Rs.214/- has been deducted immediately from S.B. Account no. [protected]( SBI Garia Branch) but I have not the Ticket .
In my SB account it shows PSS PRCH POS[protected] IRCTC of Rs.214/-.
Please take expedite action to refund the amount already reducted (Rs.214/-) in favour of Diptimoy Dasgupta, Male, 57 yrs.

Awaited for your immediate action.

Regards,
DIPTIMOY DASGUPTA
PHONE NO- [protected]

Dmaneshwar

from Pune, Maharashtra

Mar 3, 2011

dear sir
i want to cancel my two eticket PNR no.[protected] /[protected] and i send lots of mail to [protected]@irctc .co.in with my personal profile as they want but they are not canceling my eticket.today 4/3/2011 is my journey date. no proper responce coming from irctc then i am complainting you. please help me.

Thanks
Dushyant Maneshwar
mo [protected]
Balghat (M.P.)
pin 481001

aeagarwal

from Hyderabad, Telangana

May 30, 2012

Dear Authorities,

On 28th May 2012, I booked a Tatkal ticket for the train Rajkot Secundrabad express(Train Number 17017) boarding pune junction reservation upto Begumpet in 2nd AC.

The time I logged in on www.irctc.co.in, the status for the 2nd AC in TATKAL QUOTA was "WL/AVAILABLE". TIll the payment gateway page, it was sowing the same available status.

But, as my ticket got booked, it was showing WL 3 as the status.

I read the procedures and terms of cancellation on irctc website and found out that the same rules applied to the tatkal cancellation.

As I cancelled my ticket, most shocking moment as it was written that money refunded will be 0(zero)

I request the authorites to look into this matter and refund my money.

Please find the snapshot of the booked ticket attached to this mail

PNR-Number:[protected]

Thank you in advance

Best Regards,

Aneesh Agarwal

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Hi,

While I was booking the Ticket using the IRCTC link, At the last page(i, e at the Payment txn), I got the error saying that the Communication problem and server issue. but the amout was deducted from my acct. I got the mail from IRCTC also ..pls find the below mail attached for the reference no [protected]. but till now the amount was not reversed to my acct.

The Amount of Rs 335 has been deducted on 3rd June 2008 as part of Ticket charges and on Top of that Rs 11 deducted on 5th June 2008(as in my statement) as part of IRCTC charges has been debited from my Acct. So I am expecting a Total Rupees of 346 which need to be credited to my Acct by this IRCTC ppl.

Hope you take prompt action and do the needful.

Thanks,
Madhu.

[protected][protected][protected][protected]

From: [protected]@irctc.co.in [mailto:[protected]@irctc.co.in]
Sent: Tuesday, 3 June 2008 8:18 AM
To: D.V., Madhusudhan Rao (BLR)
Subject: Email From IRCTC

Dear Customer,
We deeply regret that this reservation (reference no.[protected]) requested by you did not materialize as the Communication Problem. Kindly retry the booking if you have not been able to complete your booking yet. We apologize for the inconvenience caused to you. If the amount was Debited from your Account, We shall be making the refund back to your account shortly and it will start reflecting in your bank statement in 3 to 4 working days.

For any problem please contact us at[protected] / 23344787 / 23344773 / 23345800 / 23345500 or mail us at [protected]@irctc.co.in

We will be glad to assist you in every way so that you do not have any inconvenience in future.
We solicit your continued patronage to our services.

Warm Regards,
[protected]@irctc.co.in

Aug 14, 2020

Complaint marked as Resolved

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Shahid Ali

from Mumbai, Maharashtra

Sir,
Today I was trying to book the ticket from Delhi to Bhagalpur via vikramshila express today 21st April, while booking the ticket amount around 3483 was deducted from my bank account but could not get the ticket confirmation. After that I didn't get any message or mail etc from IRCTC. Please suggest or let me know when I will get my amount returned. My ID is Shahid22.

yukkaran

from Mumbai, Maharashtra

i booked an e-ticket by 3202 LTT-Rajendranagar express on 08.05.09. for date of journey 09.06.09 f0r 4 adult and 2 child passengers for 3 A.C. class. Though an amont Rs 6300/- was debited from my SBI ATM, no ticket was generated.It is causinng me much worry and mental agony.Irequest you to kindly look into matter and either see the proper ticket is generated or money is refunded at the earliest.

rupendra Chourasiya

from Pune, Maharashtra

Today I was trying to book the ticket from Ahmedabad to Jabalpur via Somnath express today 7th July, while booking the ticket amount around 369 was deducted from my bank account but could not get the ticket confirmation. After that I didn't get any message or mail etc from IRCTC. Please suggest or let me know when I will get my amount returned. My ID is rupendra99.

Ticket from –Ahmedabad to - Jabalpur
SBI A/c Transaction ID = IG08803044
My mail ID – [protected]@yahoo.co.in
Phone - [protected]

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Hi,
I have booked a eticket to travel from chennai to Coimbatore on 12th June and coimbatore to chennai on 15th june. I tried to cancel couple of passengers who is not traelling in both the tickets, but the website keep saying 'Unable to retrieve due to communication failure" for past 2 weeks with hundreds of tries. But the same time, i am able to cancel other tickets. I sent a mail to irctc about this issue but no response also no one is picking up the customer centre calls.

Aug 14, 2020

Complaint marked as Resolved

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violetss

from Bengaluru, Karnataka

Exactly, by 8am, ircrc pages are not loaded for booking tatkal. All agents could book, whereas public those who use online reservation are unable to do their booking.There's a major bug in the irctc site and fraudulent activities are happening behind it.

anbu_natar

from Bengaluru, Karnataka

Dec 11, 2012

please close this site and develop a new web site with some good architects and developers.

ramakrishna tekkalaki

from Bengaluru, Karnataka

Mar 20, 2015

Hi,
I have found a bug in IRCTC, please find the attachment

When I relocated to payment options page, defaulty the expiry year field is accupied with my login user name, i have repeated the same thing for few more times it simulates the same i don't know its a browser problem or from website only

PradeepRaja

from Chennai, Tamil Nadu

Aug 12, 2015

Hi,
I am facing an issue of frequent mobile alters on ticket conformation at an interval of 10 Min's. Plz take some action to stop this frequent alerts.

Thanks

Suresh Pottur

Apr 21, 2016

Dear Team,
update mobile number function does not work. If Network operator or company provides number which is used by old customer/employee who has registered wit IRCTC, then irctc does not allow new user to register with that mobile number .

This is not expected by irctc, please correct this bug.

Regards,
Suresh pottur

Swapna9's reply, Aug 17, 2017

Yes I have experienced this issue too.

bharath123568

from Bengaluru, Karnataka

May 12, 2016

maintain software testers in company many bugs are there in site

unable to register as new user

because of your worst software i am not able to go by train
i am going by bus.

do your work properly please

santh46

from Bengaluru, Karnataka

Sep 13, 2016

Found a bug in IRTCT when you enter the passenger name with only 2 character the system pops up an error message to enter more then 3 character, but even after clicking the ok button on the pop up error message it does not take the user back to booking page .This was observed in chrome.

Swapna9

from Hosur, Tamil Nadu

Aug 17, 2017

Tried to register as new user multiple times but not working at all. Not impressed.

Because of this we will have to go physcally to the station to book tickets, or use the bus, which is inconvenient for a large family to travel in.

Quite disappointed.

Please fix this issue.

anjaleeg

from Sinnar, Maharashtra

Jun 22, 2018

Trying to book ticket from Nagpur to Pune (Garibrath Express).
While booking I chose one of the berth preference as lower. The booking failed saying that lower berth is not available but the amount get deducted. (More than 200 tickets are available for this train, I am unable to understand how come all lower berths are occupied and rest 200 ticket are not having any lower berth)

Later made 3 more attempts to book ticket without giving any berth preference. However, at all three times the booking failed saying that lower berth is not available although berth preference was not given. In all three attempts ticket amount get deducted from my account.

This is very pathetic service. I am unable to book e-ticket although tickets are available and I haven't given any berth preference.

There should be some mechanism for failed ticket booking.The amount should not be deducted in case of failed ticket booking.

Reason of Failure: Software Bug
Please look into it asap.

Raghav K

from Noida, Uttar Pradesh

Jul 7, 2018

I had forgot my transaction password of e-wallet, so i was trying to reset my transaction password. To reset transaction password, users need to give two input, first one is email id and other is Login password (length should be max 10 digit). i was unable to reset my transaction password because length of my login password was more than 10 digit.
So before reset my transaction password, i had reset my login password with max 10 digit, after that i was able to reset my transaction password.

This is a bug. please report this bug to irctc.

[email protected]

Jan 30, 2023

Hi

there is a UI issue in the IRCTC app which I have been facing for the last 25-30 days. When the user tries to share the ticket after booking by clicking on the share button icon on the top right, it gives an error page. Please find the attached screenshot

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Dear Sir,

When I tried to book ticket using IRCTC(reference no [protected].), The Amount of Rs 335 has been deducted on 3rd June 2008 as part of Ticket charges and on Top of that Rs 11 deducted on 5th June 2008(as in my statement) as part of IRCTC charges has been debited from my Acct.
So I am expecting a Total Rupees of 346 which need to be credited to my Acct by this IRCTC. but still now this ppl didnt came back on this..and everyday i am dropping a mail to the mail id provided by them [protected]@irctc.co.in, which is of no use.

When I tried Customer care number..its saying “Lines are busy try after sometime” which is what we can expect from Govt Service Org.

I really wonder how can this ppl lethargic in actioning the things...this is the good example how the Govt org works and they themselve proved they have gone from 'BAD to WORST'.

I hope you ppl will take proper action and help me in getting this amount.

Pls find the follow up mails i droped to their id, but still of no use.

Thanks in advance.
Madhusudhan D.V
[protected].

________________________________________
From: D.V., Madhusudhan Rao (BLR)
Sent: Tuesday, 10 June 2008 2:17 PM
To: '[protected]@irctc.co.in'
Subject: RE: Email From IRCTC

Hi,

Let me know when the amount will be credited to My Acct.I haven’t heard anything from you.

When I tried your Customer care number..its saying “Lines are busy try after sometime” which is what expect from Govt Service Org.

I just wondering how can you guys be so lethargic in actioning the things especially while you want to reverse the amount. But while deducting you ppl act very promply . Is this the service you provide to customers ??

Already there is a BAD Remark on you ppl..dont upgrade from BAD to WORST.

Hope u will act very promptly and do the needful…

Thanks,
Madhusudhan

[protected]
Hi,

Please be informed that the Amount has not yet been reversed to my Acct for the reference no [protected].

The Amount of Rs 335 has been deducted on 3rd June 2008 as part of Ticket charges and on Top of that Rs 11 deducted on 5th June 2008(as in my statement) as part of IRCTC charges has been debited from my Acct.

So I am expecting a Total Rupees of 346 which need to be credited to my Acct by you.

Can you please take some faster action on this and resolve the issue as it been long time from your end. I don’t see any valid reason in prolonging for 6days.

Thanks in advance,

MadhusudhanRao D.V

[protected][protected][protected][protected]

From: [protected]@irctc.co.in [mailto:[protected]@irctc.co.in]
Sent: Tuesday, 3 June 2008 8:18 AM
To: D.V., Madhusudhan Rao (BLR)
Subject: Email From IRCTC

Dear Customer,

We deeply regret that this reservation (reference no.[protected]) requested by you did not materialize as the Communication Problem. Kindly retry the booking if you have not been able to complete your booking yet. We apologize for the inconvenience caused to you. If the amount was Debited from your Account, We shall be making the refund back to your account shortly and it will start reflecting in your bank statement in 3 to 4 working days.

For any problem please contact us at[protected] / 23344787 / 23344773 / 23345800 / 23345500 or mail us at [protected]@irctc.co.in

We will be glad to assist you in every way so that you do not have any inconvenience in future.

We solicit your continued patronage to our services.

Warm Regards,
[protected]@irctc.co.in

Aug 14, 2020

Complaint marked as Resolved

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ramkrishna mistry

from Darwha, Maharashtra

sir,

when now i will be get payment option click then not display the option sbi cum dibet card,

so i request to the sbi cum dibet card onlin payment

ankur taneja

from Gurgaon, Haryana

Dear Sir,

When I tried to book tickets using IRCTC, The Amount of Rs 500+10(transaction charges) wid transaction ID [protected] and 737+10(transaction charges) wid transaction ID [protected] has been deducted both on 15th oct. 2008 as part of Ticket charges from my Acct. But tickets are not confirmed wid any of PNR no.

So I am expecting a Total Rupees of 1257 which need to be credited to my Acct by this IRCTC. but still now this ppl didnt came back on this..and everyday i am dropping a mail to the mail id provided by them [protected]@irctc.co.in, which is of no use.

When I tried Customer care number..its saying “Lines are busy try after sometime” which is what we can expect from Govt Service Org.

And refund details of the same transaction ID is just showing that they sent for the refund of the total money but not approved yet. And nothing is displaying on reciept no.

I really wonder how can this ppl lethargic in actioning the things...this is the good example how the Govt org works and they themselve proved they have gone from 'BAD to WORST'.

I hope you ppl will take proper action and help me in getting this amount.

Pls find the follow up mails i droped to their id, but still of no use.

Thanks in advance.
ANKUR TANEJA
[protected]

bachcha paswan

from Mumbai, Maharashtra

Dear Sir,

When I tried to book ticket using IRCTC(reference number [protected])

on[protected]
time 11:30 P.M.
reference number [protected]

Please HELLP
MOBILE NO.[protected] (GORAKHPUR U.P.)

santosh kumar poddar

from Port Blair, Andaman and Nicobar Islands

sir,
I try to booked e-ticket from your site on[protected] in train no 8624(Hatia Rajendranagar Exp)
from Ranchi to Rajendra Nagar( Patna). but due to un availability of sits my ticket was not booked. but amounts of Rs 3600 for two failured transaction have been debited by my SBI account. Tr I/D no-[protected] and [protected] Rs 1800 have deducted for each transaction. 8 days have been lapsed but my money have not been credited in my account. I enquired about this from customer care on 2/3/09, they told me that money will be credited in two or three days please wait. but after this 4 days have been lapsed but My money have not been returened in my account. Sir, I am a middle class people so I cannot affort wasting of this amount. kindly look the matter persionly so that our type of passengers may beleive in your crediatiability. And in future I also belive in you. Kindly reply about this on my mail i.e [protected]@yahoo.com. thanking you.

shiv dhar dubey

from Surat, Gujarat

money refund

Ayush Nigam

from Noida, Uttar Pradesh

Axis Bank — Mysterious charges and non refund of railway transactions

I have booked railway tickets online via AXIS bank but in one instance the transaction got failed and in the other one I didn't got the refund for the cancelled ticket. Now from the last two days I am getting mysterious charges with the subject MDS/TIPS/SCG/DT.08-JUN-09 for INR 21.22. PLEASE STOP THESE CHARGES IMMEDIATELY AND REFUND ME THE COMPLETE AMOUNT.

Ayush Nigam
[protected]

garimella nageswara rao

from Dhone, Andhra Pradesh

I have booked a e ticket from BSR (vasai road jn.) to SLO( samalkota) by 3 A/Cto travel on 08-08-09 and the PNR No is [protected] on the name of G V S S N Kumar, age 32.. Now the chart prepared and the status is W/L 2.Therefore it is requested to cancel and credited to my Bank A/C. Thanking you sir. GNageswara rao.

NITIN JANARDHAN URANKAR

from Karad, Maharashtra

I had booked railway tickets through internet on 01.09.2009 from Pune to Belgaum. However, after getting mail confirmation number[protected], my ticket was not reflected on the net. Thinking that my transaction has failed, I tried again and was able to book the tickets (mail confirmation number[protected]. Further, I had also booked tickets for return journey from Belgaum to Pune (mail confirmation number[protected] on the same day at the same time. On checking my bank account (No. [protected] Axis Bank), I found that Rs. 2268.03 has been debited TWICE from my account towards the tickets booked from Pune to Belgaum. I could not find the details of the same in failed transaction history in the website. I request you to kindly look into the matter and arrange for refund of Rs. 2268.03 in my Axis Bank account No. [protected] towards the failed transaction. With regards, N J Urankar

NITIN JANARDHAN URANKAR

from Karad, Maharashtra

sonam bhatt

from Mumbai, Maharashtra

I HV STILL NOT RECIVED THE REFUND AMOUNT
MY PNR NUMBER IS [protected] I JUST WANT TO INQUER WHETHER THE REFUND HAS BEEN CREDITED IN THE AGENTS ACCOUNT OR NO

SO PLZ REPLY ME AS SOON AS POSSIBLE ON MY EMAIL ID [protected]@YMAIL.COM

H L Sharma

from Delhi, Delhi

Dear sir,
Yesterday night @ 11 i booked a ticket from Tundla [tdl] to Patna [pnbe] by 2 tier AC. in 2402 Magadh Express, but at the time of payment the session was expired.Again ticket was booked in same train.Regarding first booking the amount was deducted from my a/c while i found neither mail in my id nor in booked history, but amount is deducted twice from my a/c.Pls returne my amount Rs-1149 /= in my same account.
Regards
H L Sharma
[protected]

mohapatra2010

from Delhi, Delhi

sir, I have an acccount FOR LOGIN IRCTC FOR RAIL TICKET BOOKING vide my username DEEPA_PURI, BUT UNFORTUNATELY IT WAS RESET DUE TO FORGOTTON OF PASS WORD.AND I HAVE TRYIED TO RESET AND REPLIED THAT MY PASS WORD HAS BEEN RESET AND SENT TO MY MAIL ADDRESS, BUT THE MY PREVIOUSLY EMAIL ADDRESS HAS ALOS BEEN FORGOTTEN BY MINE . HENCE I AM FACING TROUBLE.AS MY BOOKED TICKET CAN NOT BE recovered. plz help me how can i can able to login my user ID. i.e DEEPA_PURI. PLZ DO NOT CHANGE MY PASS WORD WHICH WAS EARLIER CREATED BY ME. AS I HAVE BEEN REMEBERED MY PASS WORD WHICH WAS CREATED EARLIER.
THAKING YOU SIR.PLZ REPLY 2 ME FORTH WITH . IN THIS CONNETION REFER MY MOB NO [protected] AND EMAIL.

manju singh

from Bengaluru, Karnataka

DEAR SIR, my user ID is manju110
I HAD BOOKED A TICKET ON 06/08/09 to travell on sealadha exp on 01/10/09 from JAT TO BWN BY THE NAME OF AMAL BISWAS AGE 44. while the ticket was booked it was waiting list and it was RAC BEFORE MY JOUNREY WHILE I CHECKED THE PNR STATUS THROUGH LOGION MY IRCTC USER ID AS manju110, but while I TRAIN ON THE SAID TRAIN TTE FINED ME RS 700/-, AGINST THE SAID TICKET AND TOLD THAT, THAT TICKET WAS INVALID AS MY TICKET WAS NOT LISTED IN RAIL RESERVATION CHART AND THE TTE FINED ME FOR RS 700/- WHILE RS 498/- HAD BEEN DEDUCTED FROM MY ATM CARD.NEITHER MY AMOUNT WAS REFUNED TO MY ACCOUNT NOR THAT TICKET WAS VALID BY THE TTEDUE TO WHICH I WAS FINED THE SAID AMOUNT . HENCE ENQUIRY ABOUT THE TICKET ( PNR NO-[protected] AND TRANSANCTION ID WAS [protected] FROM JAMMU TAWI (jat)TO BURDDHAWAN(bwn). PLZ INFO ME BY MY MOBILE NO [protected], [protected] AND MY MAIL

saketkumar

from Kolkata, West Bengal

dear sir, my irctc account is saket275 I BOOKED E-TICKET BY MY ACCOUNT BUT IWANT TO CANCLE MY TICKET .MY PASSWORD IS NOT TRUE BY THE ACCOUNT OR I FORGET MY PASSWORD .SO I AM UNABLE TO CANCLE MY E-TICKET TICKET DETAIL- (1) PNR NO-[protected] DATE-07 NOV 2009 TRANSACTION ID-[protected] NAME AJEET RANJAN KUMAR (2)PNR NO-[protected], DATE-04 NOV 2009, TRANSACTION ID -[protected] MY MOBILE NO-[protected].PLZ SOLVE MY PROBLEM SIR

chetan

from Agra, Uttar Pradesh

this is chetan here i canclled my e-ticket but till now the amount is not refund to my account. so plz tell me wht to do?

chetan

from Agra, Uttar Pradesh

i canclled my e-ticket and the pnr no. is [protected] my contact number is [protected] plz slove my problem.

Smt. Indra Rajwani

from Ajmer, Rajasthan

Sir,
I am SUVIDHAA agent and my service agency code is 8189. I file a TDR case on 23-6-09. The PNR no. was [protected] and transaction id was[protected] this reservation ticket was made from my suvidhaa outlet and date of journey was 20-6-09 and date of booking was 18-5-09. After 5 months has passed but I could not find my refund. This ticket was a higher class treasury officer. my mobile no. is changeg and I have my mobile no. [protected] and my land line no. is[protected]. Please credit my above refund and process this TDR CASE AS EARLIEST AS POSSIBLE.
I will highly obliged.
Thankling you.

roy subhash

from Delhi, Delhi

Sir,
I canceled my ticket dated on 20.11.09. PNR No.[protected]. your concern person told me that it's refunded. But it is not sown on my account yeat. Hope u will act very promptly and do the needful…

Subhash Roy

AMIT KUMAR

from Patna, Bihar

I want to say that I have booked a on line ticket my pnr no is [protected] but my ticket was not conformed and i dont made my jurny but my money is not refunded in my account my account no is [protected] my transaction id is [protected].

G jai lakshmi

from Bengaluru, Karnataka

Dear sir,
I cancelled my e-ticket PNR no.[protected] tr.ID [protected] on 12.12.2009 but my amount not refunded in my account. please check and refund the amount to my account.

nagendra m s

from Bengaluru, Karnataka

dear sir

I had booked from bangalore to chennai by 2658 chennai mail
on 19.01.2010. PNR no was [protected] I checked the availibility at 7 pm and it was in RAC I tried to cancel thru IRCTC.CO.IN in which I had booked but it denied saying that chart already prepared I did no undertake the journey as it was RAC.Kindly refund the amount

Nagendra M S

Basl M Kuian

from Mumbai, Maharashtra

I tried to book a ticket on[protected] for ASKR - KCVL express... and this transaction got failed.. but the tckt fare deducted from my account and its not refunded in my account till now... transaction id is [protected]... So please do the needful for me.

Nibu

Hello All,

The 11 rs service charge is not by IRCTC. In my case, ICICI bank has charged me for using their net banking to pay towards IRCTC. Check the below given link. Anyway I feel they cant justify this charge and its a pure rip off.

http://www.b2.icicibank.com/footer/Schedule_of_Charges%20.html

Regards
Nibu.

dipen dey chowdhury

from Delhi, Delhi

ncelled two tickets which have been booked through internet but the refund amount have not credited to my account till date, please do the needful. The PNR NOS OF BOTH the tickets are [protected] and[protected] for Rs.1226/- and Rs.583/- respectively.

DIPEN DEY CHOWDHURY
ASHRAMPARA, SILIGURI

arnab ghosh

from Bhopal, Madhya Pradesh

during go through my railway reservation through irctc from gwl to bwn, on 13th april i face sum problem. my money was cut from my account and i don't get ticket. if you please help me by refund my money, i will be very thank full to you.

Mistari Shekh Kalim

from Anand, Gujarat

Not Recievd Ticket and debit to my account money two times
Billing Information
Tracker ID : [protected]
Amount: 302
Date :20 Apr 2010
Second Debit
Tracker ID :[protected]
Amount: 302
Date :20 Apr 2010
My Contact No: [protected] my amount is refund plz action imdt
City : Meerut
State: UP

sbnarkar

from New Delhi, Delhi

1)Today I had booked the rail ticket from irctc.co.in from Delhi to Nagpur ( journey date 18th May 2010)and the same problem repeated amount of 392 Rs has been debited from my acc.but ticket is not booked.

So you are kinldy requested to Refund above amount immediately

acc no [protected]

Regards,
Suhas Narkar
[protected]

goelnayan

from Chennai, Tamil Nadu

IRCTC — DEBIT FARE CHARGES WITH BOOKING COMPLETION

DEAR SIR,

I HAVE BOOKED MY TICKET THROUGH IRCTC BUT WITH OUT COMPLETION OF MY BOOKING FARE CHRGES HAS BEEN DEBITED THROUGH MY ACCOUNT AND WHILE I AM SEARCHING ON MY BOOKING HISTORY THEN THERE IS NO BOOKING SHOWS IN MY IRCTC ACCOUNT

TICKET FOR LUCKNOW TO DELHI
THROUGH NET BANKING AXIS BANK
IRCTC USER NAME goelnayan
BOOKING DATE 04 JUNE 10
JOURNEY DATE 10 JUNE 10

NAYAN GOEL
[protected]@gmail.com

nand kumar singh

from Gurgaon, Haryana

dear sir
maine net ke dawara reservation ticket banya tha pr mera ticket bhi nahi ban ska or mere A/C se charge bhi kat liya gya.please check and refund the amount to my A/C.please send my email ID msg...my email id...prithvi2010.[protected]@gmail.com...

svgkrao

from Hyderabad, Telangana

Dear Sir
1. My transaction ID [protected], Cancellation date:12.7.2010, Refund amount:Rs.583, Refund approved and sent for refeund.The amount has not been crdited to my account.Pl.advise once again the Bank.
2.PNR No.:[protected], Tansaction ID:[protected], Cancellation date:12.7.2010, Refund amount:Rs.429, Approved and sent for refund.The amount has not been credited to my account.Pl.advise once again the Bank.

S.V.G.Krishna Rao

piaraskalsi

from Panipat, Haryana

Dear Sir Madam
I brought my and my wife ticket on 25 June 2010 on internet to travel NDLS to JUC on 8 July 2010 no body inform us trans not running last 3 day due to lots of water on the track and due broken when we came to Delhi Station we so Tran cancel shtbdi 2031 suppose to Departing from Delhi 07 20 we had very tuf time I don't no why Indian railway didn't inform us Over-transaction ID [protected] PNR no [protected]
I request you please to re fund my money
booking under Piara singh and Jaspreet Kaur

ias_ambi

from Kolkata, West Bengal

dear sir,
i want to cancel my e-ticket at the date of 23/07/10 from nizamuddin to raipur.
PNR:[protected]
TRANSACTION ID:[protected]

MAMTA BALI

DEAR SIR,

MY ID IS VKB123. BUT I FORGET MY PASSWORD SO, PLEASE HELP ME TO GET RID OF THE PROBLEM TO OPERATE MY ID. I HAVEN, T REMEMBER THE ANSWER FOR THE OPTION AVAILABLE TO REMIND MY PASSWORD.

THANKS & REGARDS
VIJAY KUMAR BALI

akhilesh007

from Mumbai, Maharashtra

plz i need ref number to cancell the ticket the pnr number is[protected] and other one is [protected] plz send me mess fast my mobile number is [protected]

richasinghmba

from Mumbai, Maharashtra

railway e-ticket agent — denied to cancel e ticket & refund of money as well

Respected Sir/Madam
On 14th of August 2010 at 11:56:46 AM I got ticket booked through a railway agent.Train Detail:PNR-[protected],TRAIN NAME-CHAMBAL EXP,TRAIN NO-2175,DATE OF JOURNEY-18th AUG 2010.
AGENT DETAIL-Mob no-[protected],[protected].NAME OF THE AGENT-DWIJENDRA KUMARE-MAIL [protected]@gmail.com
COMPLAINT-On 18th Aug at 12'o clock pm I asked the same agent to cancell my ticket but he refused by saying that"MY SUBSITE UNDER IRCTC IS NOT GETTING CONNECTIVITY.IT IS UNDER MAINTENANCE TILL 2Oth SO IT CNA'T BE CANCELLED.I ASKED FOR ANOTHER OPTION HE TOLKD THAT NOTHING.MONEY CANNOT BE REFUNDED.HE SAID THAT BY 20th neither ticket can be booked nor cancelled through my account.
So kindly help me out by suggesting does it actually happen or he was misguiging me.Who is responsible for such loss.How can I get my money back.

Thanking you
RICHA
HR Executive
Mob-[protected]

kalyaniles

from Hyderabad, Telangana

hi i am devender fm CRPF

respected sir,
i booked my ticket on 01/10/10 but my amount dedcted on three time one time my amount was credited in my AC but second time could not credited form till date my amount is dedcted Rs.1012 so plese write my comment and sufficent rplay with my mail imdt

koteswari

Hi

I have booked a ticket and in the process of booking Communication error occured after debiting money from my SBI account.My ticket is not appearing in booking history since the booking is not completed...
When will my money be refunded to my account...?

Ref No:IG31695220

preethi bds

from Tiruchirappalli, Tamil Nadu

dear sir,

i booked online railway ticket by irctc on 7 th November from kulithalai to chennai 2nd a/c Rs 662 . i got the ticket confirmed mail . but when i check my bank account the money was taken twice..
DATE:7.11.2010 ID:[protected] IRCTC RS 662
DATE:7.11.2010 ID:[protected] IRCTC RS 662
so kindly refere to it and refund my money...

pon. marutha muthu

aeroking10

from Kodungallur, Kerala

dear sir
i issued a thakkal ticket from alwaye to durg for 1st november 2010 railway pnr NO [protected] and transition NO [protected] it was a waiting list E TICKET and after chart prepered i check the pnr it was waiting list NO 9 so the passenger not travel on that ticket so normly E TICKET after chart preperd the railway cancelled the pnr and fund will refund to the bank A/C but this ticket the fund not get refund so i call railway staff name one mr deerendru on 4november he also check the pnr antold me it was W/L NO 9 and you will get the refund with in two days because diwali time and limted staff but today is 12 november i dont get my refund so please check the pnr history and get my refund as soon as possbile thanks

debaraj sahoo

from Mumbai, Maharashtra

Dear sir,
My self Debaraj sahoo was cancelled one e- ticket transaction Id[protected] PNR No-[protected], which was not refund Rs 526 to my account.

regards
DEBARAJ SAHOO

RAJESH KAMAL RAJPUT

from Ranchi, Jharkhand

dear sir
I booked eticket in the name of ABC but due to some reasons ABC is unable to travell, hence I want to change the name of the passenger from ABC to DEF how can I do this through eticket may please be clarified to me at the earliest.

Thanking you

Rajesh Kamal

pankaj1249

from Neyyattinkara, Kerala

Dear sir,
I had booked 3 ticket from Bilaspur to Tatanagar on[protected] by 2809 Due to late running of train more than 3 hrs. we cancelled our journey.
Our ticket details;-
Transaction id [protected]
Pnr no [protected]
Class 2A
Date of journey[protected]
I was filed TDR on[protected] but till date the amount is not refund in my account after 5-6 months. I already filed a complain to irctc on[protected] for refund.The irctc executive Hemarani informed me that she forwarded our complain to concerned department.
But i think no any action taken by concerned department.
PLS TAKE NECESSARY ACTION AS YOU KNOW THIS IS VERY OLD CASE.

Sharavanan

from Coimbatore, Tamil Nadu

Dear sir,
Today morning @ 9 am I booked a ticket for journey on[protected] from Tiruppur [Tup] to Chennai [Mas] by 2S(2nd Seater) in 2680 Chennai Express, but at the time of payment the session was expired. Again ticket was booked by me in same train, but the same at the time of payment the session was expired. Regarding first and second booking the amount was deducted from my a/c while I found neither mail in my id nor in booked history, but amount is deducted twice from my a/c. Pls return my amount Rs-572/= in my same account.
Regards
K.A.Saravanan
[protected].

MAHESH KASHYAP

from Vartej, Gujarat

Jan 28, 2011

please find herewith the pnr no [protected] and send this pnr numbers detail my email address kajalrani.[protected]@gmail.com

boku

from Yarada, Andhra Pradesh

Feb 17, 2011

Refund of Amount and Charges
Dear Sir,

When I tried to book ticket using IRCTC(reference no nr[protected].) for pnr number [protected], for train tuni to secunderabad godavari express The Amount of Rs 341 has been deducted on 7th feb 2011 as part of Ticket charges and on Top of that Rs 10 deducte for railway charges and 10rs make my trip net charges and 5rs other charges from my account.
So I am expecting a Total Rupees of 324 which need to be credited to my Acct by this IRCTC back after cancelling ticket on 8th feb 2011. but still now this ppl didnt came back on this..and everyday i am dropping a mail to the mail id provided by them [protected]@irctc.co.in, which is of no use.

When I tried Customer care number..its saying “Lines are busy try after sometime” which is what we can expect from Govt Service Org.

I hope you ppl will take proper action and help me in getting this amount back to my account as early as possible and sent me reply to my mail.

Thanks in advance.
T.Santhosh Karthik
[protected]
email: karthik.[protected]@gmail.com

aayushpatel89

from Mumbai, Maharashtra

Mar 5, 2011

IRCTC — mailing me the tickets i haven't booked, causing inconvenience to me.

Sir/Madam,
I am receiving several mails which shows me the details of various railway tickets. I would like to drag your attention towards it and would like to inform you that, these tickets haven't been booked by me from my IRCTC account. Moreover, I have also received a mail which shows the cancellation of such ticket.

Sir/Madam, please see to it and ensure me that my IRCTC account is in safe hands and is only being operated by me. I have also written into [protected]@irctc.co.in vide subject number [IRCTC #1870522] on the
28 February, 2011, explaining the same thing, to which I haven't received any reply as yet.

Kindly see to it and do the needful as soon as possible or else I shall be left with no other option but to go the court.

Aayush Patel

kishanji54

from Moradabad, Uttar Pradesh

Nov 30, 2011

i already sent a cmpln by mail regarding money refund in our accnt which you had grab agaist not b

ooked ticket on 28.11.2011 vide id no.[protected], 575993, 583210, 590751, 619711 total Rs.5887.

These 5 failure transaction had made on 28.11.2011 and you deducted amount Rs.1306, 1306, 1306, 1306&Rs.663(Total-Rs.5887.00)

Plese arrange to refund this amount in their account imideatly.Your cstm.care no.is always busy .Kindly tell me, if Ticket not booked, how it is possible to deduct amount
from the respective account and, in bad manners, if it has done, why not money refund to their account
within 24 hour.Is it joke or intention. user ID-(kishanji54)

1.cc to PM HOUSE, New Delhi
2.cc to Mamta Banerjee, CM, West Bangal.

utpaltathoi

from Etawah, Uttar Pradesh

May 7, 2012

Dear Sir,

When I tried to book tickets using IRCTC, The Amount of Rs 508+10(transaction charges) vide transaction ID reference No.[protected] has been deducted Rs.518 two times on 5th May 2012 (From BDC to SURI vide PNR No.[protected]) from my Acct. But excess Rs.518 not yet credit in my Bank account till date

In view of above, it is requested that excess Rs.518/- may please be deposited in my Bank account.

Thanking you

Your's sincerely

Utpal Bandopadhyay

mayilvel7

from Delhi, Delhi

Jun 15, 2012

Payment got deducted but not got the ticket

Sir/Madam,
I have booked a ticket through irctc.co.in on 12 June 2012 from date of journey 18/08/2012 in the name of N.Mayilvel through CANARA BANK Debit Card. The total fare of Rs 230 has been deducted from my CANARA BANK account but no ticket was shown in booked history. Payment is deducted from my bank. So kindly credit the amount back in my account.
Cell #[protected]

siddeswervanga

from Delhi, Delhi

Aug 9, 2012

Dear Sir,

When I tried to book ticket using IRCTC(reference no [protected].), The Amount of Rs 322 has been deducted on 8th august 2012 as part of Ticket charges and on Top of that Rs 11 deducted on 8th august 2012 (as in my statement) as part of IRCTC charges has been debited from my Acct.
So I am expecting a Total Rupees of 334 which need to be credited to my Acct by this IRCTC. but still now this ppl didnt came back on this..and everyday i am dropping a mail to the mail id provided by them [protected]@irctc.co.in, which is of no use.

micalove

from Chandigarh, Chandigarh

Oct 6, 2012

sir, i have forget my IRCTC user id please sand me E- mail [protected]@gmail.com as I am facing problem for railway booking Regards mica([protected])

devendra5148

from Pune, Maharashtra

Oct 18, 2012

Dear Sir,

Please refund amount the Cancellation E-tickets details are under,
PNR No.[protected]
Transaction ID-[protected],
Train No.11096/Ahimsa Express,
From :- Pune to Vadodara,
date of journey:-31/10/2012,
Passenger Name:- Rammohan Nagarkar,
Cancellation E-tickets date:- 16/10/2012,
Refund amount:- 605-80=525.

PNR No.[protected]
Transaction ID-[protected],
Train No.11087/ Veraval Pune Exp.
From- Vadodara to Pune,
Date of Journey :- 3/11/2012,
Passenger Name:- Rammohan Nagarkar,
Cancellation E-tickets date:- 16/10/2012,
Refund amount:- 605-80=525.

I have not got the refund amount, please send the refund amount in my account no.
I am transaction on Saraswat Bank Ltd,
My Account no. is- [protected].

Please do needful & give me positive replay,

vijay05288

from Delhi, Delhi

Nov 21, 2012

DEAR SIR
MY IRCTC ACCOUNT IS vijay05288. I BOOKED E-TICKET of 2 oct 12.

FULL INFORMATION REGARDING TICKET IS AS :-

PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
Booked On:[protected] Class: 3A Internet Service Charge: Rs 20.00
Date Of Journey: 12/10/2012 Railway Zone: IRCTC Bank: SBI
Total: Rs 1105.00 Train No: 05023 Ticket Charge: Rs 1085.00
From Station: ORAI(ORAI) Quota: General To Station: PUNE JN(PUNE)
IRCTC Zone: IRCTC

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 RISHI MISHRA 23 Male B1 0064/ SU Booked

BUT DUE TO SOME PERSONAL PROB I WAS NOT ABLE TO TRAVEL ON THAT TICKET SO I FILLED THE TDR OF THIS TICKET 14 OCT AS PASSENGER DID NOT TRAVEL,

TDR Details
Reason For TDR: Passenger Not Travelled. TDR Status: Reference No: ekt[protected]
TDR Zone: CR TDR Filing Date: 14-Oct-2012
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00

BUT THIS IS 21 NOV 12 AND I HAVE NOT RECEVIED THE REFUND AS SATUS IS SHOWING REFUND UNDER PROCESS...
PLZ LOOK IN THIS MATTER SO THAT I CAN GET MY REFUND BACK...

VIJAY SHUKLA
[protected]
[protected]@gmail.com

I will highly obliged.
Thankling you.

daizy2870

from Jodhpur, Rajasthan

Nov 26, 2012

TO Dated : 24/11/2012
IRCTC
New Delhi
Dear Sir,
Subject : COMPLAINT AGAINST NON REFUND OF MY AIR TICKETS
With reference to the above I submit as under :
I booked 2 Kingfisher Airline tickets for journey date 09/08/2012 from Chandigarh to Bangalore overnight stopover at New Delhi on 07/08/2012 through IRCTC.
Due to my ill health ON 09/08/2012 I deferred my travel plans and requested for cancellation of my tickets on 09/08/2012 well before my departure on 09/08/2012. I sent e mail on 09/08/2012 which was acknowledged by the customer care centre of IRCTC by contacting me on my Mobile on 10/08/2012 at 6.00 am.
I sent several e-mails to IRCTC from 09/08/2012 till date but the reply was that the cancellation is under process and will be credited shortly. Now it is more than 3 and ½ month that the refund is pending with the IRCTC.
On 18/11/2012 I contacted the customer care centre of IRCTC on phone, they told me that an amount of Rs 734/- will be credited shortly.
I was surprised with the reply by the customer care that out of Rs.14654/- an amount of Rs.734/- will be credited in the a/c that too after more than 3 and ½ month.
I request to look into the matter and refund my booked amount of Rs 14654/- + the interest for the delayed period and the cost of mental harassment less the cancellation charges.
The detail of the Airline Tickets is as under:
FLIGHTS DEPARTURE ARRIVAL CLASS PNR DATE OF TRAVEL DT. OF CANCELLATION
KINGFISHER
AIRLINES
IT-2319 CHANDIGARH DELHI ECONOMY MEXCUZ 09.8.2012 09.8.2012

IT-201 DELHI BANGALORE ECONOMY MEXCUZ 10.8.2012 09.8.2012
Yours faithfully,
R Dhar
Mobile: [protected]

geethaemc

from Pathankot, Punjab

May 12, 2013

I AM BOOKING THE E-TICKET AT TIRUPATY TO ERODEON 30.5.2013. HE IS NOT BOOKING IN THE TICKET. BUT MY ACCOUNT AMOUNT IS DROPPED, SO AMOUNT REFUND Rs.746.24, AS EARLY.THANKING YOU.

sayi krishna

May 23, 2016

Indian Railway Catering & Tourism Corporation [Irctc] — Product cost and quality of product

Sir, i am travelling in Samata express...Bina to Vizianagaram ..in this train food cost is very high and water bottel cost is also high..water bottel cost is rs 20/- each..but quality of water bottel is very poor...on the water bottel printing cost is rs 20/- but that bottel quality is cheaper...

Food cost is rs 120/-..

achibabu14

from Bengaluru, Karnataka

May 23, 2016

Not in crediat amount

[protected] Trazication id no [protected] Pnr

ninodias

from Bengaluru, Karnataka

May 26, 2016

reactivate my irctc

my email id [protected]@yahoo.co.in id is saturnino and i have my same password

ajay kumar chaurasia

from Surat, Gujarat

Jun 8, 2016

not refund my ammount

I am ajay kumar chaurasia pnr no-[protected] and [protected] ticket is cancell 10/12/13 .but one ticket amount 500 Rs refund and one ticket amount not refund .please checked and refund my amount my bank.

vermasushil

from Jamshedpur, Jharkhand

Jun 9, 2016

TDR not processed (pending since 2 years)

My TDR for the journey dated[protected] is still pending. Several reminders has been sent to IRCTC.

satishku

Jun 10, 2016

forgot password & security Question

Dear sir, I forgot my password and security question.my mail id satishk.[protected]@gmail.com and my mobile no.[protected].please solve my problem. Thank you

fayazjamadar14

from Delhi, Delhi

Jun 13, 2016

Refund not Received against Cancelled ticket

Dear Sir / Madam, I have Cancelled my Ticket due to some reason Ticket details below Transaction ID : [protected] PNR NO : [protected] Date of Journey : 23- OCT -2014 Train No : 17412

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I have tried to book an e-ticket under Tatkal quota from CSTMumbai to Hyderabad . I have submitted all my details including the SBI debit card number. The ticket fare has even got deducted from my State Bank of India Savings account. But it is showing an error of "Page Expired" and the ticket has not been booked. I request the IRCTC people to refund my money back.

Aug 14, 2020

Complaint marked as Resolved

View replies

kumar

from Chennai, Tamil Nadu

Dear Sir,

i have tried to book e-ticket in irctc site. but problem is SERVICE IS UNAVAILABLE . why this problem. Please improve ur site maintenance.

by

Customer.

REX MOHAN

from Thrissur, Kerala

Dear sir,

i have tried to book e-ticket in irctc all process is completed and i enterd my SBI ATM card no and everything, finally when i made pay ment its shows -REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do...⇄

What is the problem whether the ticket is reserved or not. i do i know will the banker take mony from my A/C...? will you respond to my complaint.??

by
REX

sushma prasad

from Chandigarh, Chandigarh

Sir,

i had booked a ticket in tatkal sewa from bhopal to new delhi, date feb 22, train no 2192 (JBP NDLS SUP EX). I had provided with my HDFC credit card no -[protected], and other card details. An amount of Rs 1005 has been deducted from my card, but i have not received ticket booking confirmation. I have checked with my bank. i want the amount deducted to be refunded back in to my account as early as possible.

Sushma Prasad,
IRCTC id- sushmaa1
HDFC cedit card no -[protected]

Harsimrat Kaur

from New Delhi, Delhi

I had booked e-ticket thrice for the same date. after all the transactions, the page gets expired. and i m not able to get a booked ticket...and my money is lost.

sandeep

from Hyderabad, Telangana

after selecting the payment type and after entering the card details whn i press submit it is hanging and the messages dispaying on the screen is REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

Please let me know the problem

A MUTHALAGU

from Pune, Maharashtra

dear sir

I have tried to book an e-ticket from madurai to chennai . I have submitted all my details including the SBI debit card number. The ticket fare has even got deducted from my State Bank of India Savings account. But it is showing an error of "Page Expired" and the ticket has not been booked. I request the IRCTC people to refund my money back.

Shrikant Sibhash Ande

from Pune, Maharashtra

after booking & feeling all information message came that card is not activated so please what to do please tell

Kannan

from Madurai, Tamil Nadu

SAME PROBLEM: REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

IRCTC IS VERY VERY FUNNY AND CRAZY ON TATKAL TICKETS... U NEVER GET CONNECTED BETWEEN 8.00AM to 8.05AM... JST WASTING TIME AND MONEY

BETTER STAND IN QUEUE IN RAIILWAY STATIONS...

r.kalyanasundaram

from Bhubaneshwar, Odisha

unable to log in most of the times for booking train ticket.

Lukman Ahmed

from Bengaluru, Karnataka

i booked my e ticket from chandrapur to Hyderabad for date 17 june 2009, and i have given my SBI details and pay RS 411 from my account.i didnt reeive the ticket page and page appeared is REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄ amount is dedected. can i know what is the problem.i request irctc to please refrund my amount.

Manu T M

from Guruvayur, Kerala

I have tried to book an e-ticket under Tatkal quota from Ernakulam Town to Bangalore. I have submitted all my details including the SBI debit card number. But it is showing an error of "Page Expired" and the ticket has not been booked. I request the IRCTC people to refund my money back.

sumesh nair

from Madurai, Tamil Nadu

the food supplied in 2602 mangalore-chennai mail is poor quality.please check and improve.

harshida

from Hyderabad, Telangana

hello
i request to u that how can i fill up the 3 no.s, when booking my ticket from my ATM card
i mean to say u that how can i calculate my no. from my 16 digit ATM no.
pls give me methode to calculate it

thank you

Arpit Surana

from Mumbai, Maharashtra

Dear Sir/Madam,

Please tell me the procedure to book ticket from SBI credit card because when i am going in payment option in credit card menu there is no option for SBI credit card.There is option for ICICI, HDFC, Axis and other credit card.

Kindly told me accurate procedure for booking ticket from SBI credit card

Thanks & Regards,

Arpit Surana

Bindu U Nambiar

from Delhi, Delhi

Respcted Sir,

ihave cancelled the booking of ticket before it could be paid but i got an sms that the money is deducted please look into the matter and refund the amount as i am not able to locate the bookedhistory also.

Thanking you, regards.

Bindu

sarathkumar

from Alampur, Telangana

neetu

from Ernakulam, Kerala

why do i always get a page saying "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ " after booking ticket online?? please respond fast..

Savitri Kumari

from Roha, Gujarat

Unable to book ticket online
I have tried to book an e-ticket under General quota from Patna(PNBE) to Dadar(DR). I have submitted all my details including the PNB debit card number. The ticket fare has even got deducted from my Punjab National Bank Savings account. But it is showing an error of "Page Expired" and the ticket has not been booked. I request the IRCTC people to refund my money back.But I am Not recieved my debited amount in my account.

My Refund details is

FAILED PAYMENT REFUND STATUS

S No. Transaction ID Pay Status Reservation Status Total Amount Bank

1 [protected] Payment Settled N/A Rs 3819 PNB

2 [protected] Settlement Failed Not Booked Rs 3819 PNB

Ticket History

Pnr Number 0 Transaction ID [protected]

Train No 2142 Train Name RJPB CSTM SUP E

From Station (PNBE) To Station (DR)
Date Of Journey 17-Oct-2009 Class 3A
Boarding (PNBE) Resv Upto (DR)
Date Of Booking 10-Oct-2009 Total Fare Rs 3819.00

Refund Details
Cancelled Date Refund Amount Refund Status Receipt Number Refund Date
10-OCT-2009 Rs 3819 Sent for Refund

Approved : Approved for Refund
Sent for Refund : Refund Instructions given to Bank
Refunded : Refunded in Account

Ticket History

Pnr Number 0 Transaction ID [protected]
Train No 2142 Train Name RJPB CSTM SUP E
From Station (PNBE) To Station (DR)
Date Of Journey 16-Oct-2009 Class 3A
Boarding (PNBE) Resv Upto (DR)
Date Of Booking 10-Oct-2009 Total Fare Rs 3819.00

Payment Not Received From Bank

So please refund my debited amount in my account as soon as earliest.
Manish Kumar Verma
Account Holder Name Savitri Kumari
Bank Name & Address :- Punjab National Bank
Extension Branch:- Patna Medical College Hospital
Ashok Raj Path, Patna-800 004, bihar
Main branch:- Murad Pur Branch Khetan Market, patna, bihar

Raji Raji

from Hyderabad, Telangana

Dear sir/madam
ticket booking from chennai to madurai calender gota birth payment fuil dettal submit. 'page expired'

nakul.kaul123

from Nadapuram, Kerala

Respected sir,
i am unable to open a new account from where the online tickets are booked.its showing problem that special characters are not allowed .in dis problem wat a person should do?would u let m knw abt dis problem as soon as possible..
Thanking you
Anuj kaul.

gyanesh tripathi

from Lucknow, Uttar Pradesh

I have tried to book an e-ticket from lucknow to new delhi . I have submitted all my details including the SBI debit card number. The ticket fare has even got deducted from my State Bank of India Savings account. But it is showing an error of "Page Expired" and the ticket has not been booked. I request the IRCTC people to refund my money back...

DO IMPROVE YOUR BAD SERVICE

jatin chaudhari

from Mumbai, Maharashtra

i booked my ticket on 26/3/10
but i did not get ticket even not in my mail id.
what i will do to get my ticket

Shailendra Singh

from Noida, Uttar Pradesh

Hi,

I have tried to book an e-ticket under general quota from Kanpur to New Delhi through ITZ cah card. The ticket fare has even got deducted from my ITZ account. But it is showing an error of "Page Expired" and the ticket has not been booked. I request the IRCTC people to refund my money back.

Thanks
Shailendra

sv.madhuree

from Delhi, Delhi

i cant able to login into my account.. which i created in irctc.co.in

sv.madhuree

from Delhi, Delhi

I cant able to access my irctc.co.in

bmumesh

from Mumbai, Maharashtra

Dear Sir,

i have tried to book e-ticket in irctc site. but problem is SERVICE IS UNAVAILABLE . why this problem. Please improve ur site maintenance.

by

Customer. UMESH.B.M USER ID bmumesh

rafeek37

from Udaipur, Rajasthan

Jan 6, 2011

dear sir

I have tried to book an e-ticket from gandhidham to calicut today. but "statement of India" is not show in payment option . please verify and clear this problem at earliest.
email.[protected]@gmail.com

kavithapkr

from Mumbai, Maharashtra

Aug 31, 2011

This is kavitha. i tried to book ticket from chennai to hyderabad for charminar express on 30th, August, 2001, Time: 8:30 p.m.i gave my card number also. my money deducted from my account. but the 'page was not displayed' message was showing..
Please responsed.
Kindly help me in getting money back or to the ticket

My User ID is: kavithapkr

S. B. Pal

from Mumbai, Maharashtra

Apr 24, 2015

The Month April, may, &amp; June is the season for summer holidays. IRCTC website is on
large scale.There are Agents take 3000/- as a commission per ticket.So, the IRCTC website is the only way for booking the ticket for us.But The IRCTC website has the worst website I have ever seen. Web site's front page is ok no issue.But after log in when you start booking u can't perform any transaction. The web site's response is too slow.

While booking online ticket under TATKAL quota, IRCTC site is showing error "UNABLE TO PERFORM TRANSACTOIN. PLEASE TRY LATER". Then What's the use of TATKAL booking if such problems are faced during booking of the tickets.

I know that its proper setting of IRCTC website, for Public there is lots of problem while booking online tickets but for the agents there is no any problems because huge amount of money are going to railway's staf[censored]nder the table. Its a simple logic that agents can only book the ticket not public. Its totally corruption in railway.

The matter to be take up seriously.

sudhirbabu n

May 20, 2016

IRCTC — ticket cancel

Dear sir my ticket is cancel OK but my money not back to my a/c (pnr no [protected], transaction I'd no [protected])

chkkumar

from Bengaluru, Karnataka

May 20, 2016

IRCTC — forgot userid & password

my mail id is [protected]@gmail.com. please send User ID & Password to me. with regards Krishna Kumar.Ch

s.s.sheopuria

from Jabalpur, Madhya Pradesh

May 24, 2016

TICKET BOOKING HISTRY NOT SHOWING

I HAVE BOOKED TICKET BUT UNABLE TO GET PRING AS NOT SHOWING IN BOOKED TICKETS HISTRY. PNR NO. [protected]. MESSAGE RECEIVED ON MOBILE TO GET PRINT OF TICKET. PLEASE DO NEEDFUL.

akashs

from Gurgaon, Haryana

Jun 8, 2016

Unauthorized transaction of Rs.7683.62.

There was an Unauthorized transaction of Rs.7683.62 on 07/03/2014 from the IRCTC account- ashoks1000. Bank statement has been attached with the complaint. Kindly refund the money as soon as possible.

rober2007

from Mumbai, Maharashtra

Jun 9, 2016

Forget USER ID and Pass Word

Sir, Kindly help us how to recover the USER ID and Pass word based on the email ID - [protected]@yahoo.co.in and Mobile No.[protected]. Thanks.

PRAMOD NAG

from Bengaluru, Karnataka

Jun 13, 2016

AMOUNT DEBITTED FROM MY INTERNET BANKING BUT TICKET BOOKING FAILED

RS.1347.47 WAS DEBITTED FROM NET BANKING ACOOUNT AGAINST TRANSACTION NO.[protected] ON 24/10/2014 AND TICKET BOOKING FAILED. YOU ARE REQUESTED TO REFUND THE AMOUNT IMMEDIATELY. PRAMOD NAG

umesh kumar prajapati

from Hyderabad, Telangana

Jun 14, 2016

how to verify your id

i want to varify our id up8

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My SB account no: [protected]
Branch name: SBI, TIRUPPATHUR BRANCH, SIVAGANGA DIST, TAMILNADU
Whenever I tried to login first time thru SBI kit find invalid user name /password. Pl help. Thnx.
Contact no: [protected]

Aug 14, 2020

Complaint marked as Resolved

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sksamdarshi

from Delhi, Delhi

I forgot my password and reset the same through portal but I have not yet received the password through email or sms my details are as follows :

User ID - sksamdarsh
email ID - [protected]@hotmail.com
Phone No. - [protected]

dhananima

from Mumbai, Maharashtra

Apr 22, 2011

My online reservation ID "dhananima" has been de-activated by IRCTC saying that false TDR filed by you. but i had filed TDR for not travelled reason as per railway rules and for no reason my claim has been rejected by IRCTC & addition to that my ID has also been blocked.

i have booked other ticket from this same ID and print has to take before travelling. but i have no access to take print. i am very disappointed by IRCTC.

please help me to get my user ID into re-activating.

Khodidas Dhanani
(Mumbai-[protected])

chintu121

from Surat, Gujarat

Jan 9, 2012

AAA

chintu121

from Surat, Gujarat

Jan 9, 2012

manoj5kumar

from korattur, Tamil Nadu

Oct 28, 2013

Please provide as much information as possible...

manoj5kumar

from korattur, Tamil Nadu

Oct 28, 2013

[protected]

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i sent a message in irctc for cancellation of online tickets both up and down .up ticket from new delhi to chennai via Tamilnadu exp and down ticket from tamilnadu to nizamuddin via garibrath but the up ticket was not confirmed so we tried to get it cancelled online together with the down garibrath's ticket but due to communication failure both the tickets were not cancelled .then i sent a message for cancellation for both the tickets to but they cancelled only one up ticket from delhi to chennai .now i am contacting irctc personnel but they are saying that i'll get just half of the money . i did not get any irctc site for complaint that's why writting here .If half of the money would be deducted we will have a loss of 3000 rs .

thank you
pls reply soon

Aug 14, 2020

Complaint marked as Resolved

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Prabhukumar Nagappan

from Chennai, Tamil Nadu

Dear Sir,

On 20/12/08 I was tried reserve i ticket. The txn id is ICONN/7071559/[protected]/201208/1. Travel details is from Chennai Central to Coimbatore Jn on 28/12/2008 by Cheran Express. Class Third AC. Eventhough the txn was failed account has been debited for Rs.635/24. I am very much regret to inform that my reservation has not been done but account has been debited. I request the authorites to recredit the debited amount.
I am giving below the details for your ready reference

Name of the Passanger: Prabhukumar.N
Age: 55 Year, Date of Journey: 28/12/2008.
Txn id: ICONN/7071559/[protected]/201208/1
Train Name : Cheran Express

Debited Ac details: Axis Bank Account Number: [protected] .

Once again I request the Railway Authorites to recredit the debited amount to the above account

By Prabhu

Prabhukumar Nagappan

from Chennai, Tamil Nadu

MOHAMMED WASEEM

from Mumbai, Maharashtra

Dear Sir,

ATTENTION PLEASE...!!!

On 12/01/09 I was tried reserve e ticket. Travel details is from katpadi Jn (KPD) to Mumbai CST on 08/02/2009 by CAPE MUMBAI Express. Class Third AC. account has been debited for Rs.1064 . I am very much regret to inform that my reservation has not been done but account has been debited. I request the authorites to recredit the debited amount.
I am giving below the details for your ready reference

Name of the Passanger: M MOHAMMED WASEEM
Age: 22 Year, Date of Journey: 08/08/2009.

Train Name : CAPE MUMBAI Express

Debited Ac details: STATE BANK OF INDIA Account Number: [protected]

MOBILE NUMBER : +91- [protected]

Once again I request the Railway Authorites to recredit the debited amount to the above account

THANK U

By WASEEM...

Ravindran Subbhiya

On 24th April 2009 Mr. Kannan and I reached Chennai by Bangalore-Chennai Mail at about 5 AM and walked up to Park station to board a train to Velachery. We purchased the local train ticket for Rs. 14 and were informed by the railway staff that the first train to Velachery begins at 6.10 AM so instead of waiting for about 45 Minutes we were advised to take the Tambaram train to Guindy. To our surprise on reaching Guindy one Mr. Balachandran at the platform identified as member of special squad and informed us that the local ticket was not valid for this route since it was between park and Velachery. He was very unfriendly and unreasonable and forced us to pay a fine of Rs.512/- (five hundred and twelve) for ticket less travel. After 30minutes of one-sided discussion Mr. Balachandran agreed to write the true reason for fine of Rs. 512/-
May I request the Senior Divisional Commercial Manager to consider us as customer of railways and do the needful to refund the unwarranted fine of Rs. 512/- and render customer satisfaction.
Please find attached the following documents for your perusal:
1. Copy of Bangalore to Chennai ticket
2. Copy of park to Velachery ticket
3. Copy of fine paid reciept
Thanking You
Respectfully
Ravindran

sattu ram prajapat

from Kolkata, West Bengal

irctc server down for three days.

your request sir accept my complaint please sir

sasikumar jain k

from Ernakulam, Kerala

i have booked tickets via irctc for 4times at every time ur service charge Rs10/tck and u also charged
Rs10/tck from bank a/c pls do the needful & to be credit 10/tck to my bank a/c.my bank canara bank a/c no.[protected].my irctc login name is sasiparekh

rnsinghs

from Delhi, Delhi

Dear Sir,
I am to complaint that I had got book online ticket from Patna to Ludhiyana. But my ticket did not bring out/ booked even then my S/B A/c No[protected] SBI by Rs.770.00 has been debited vide ref. POS[protected] IRCTC dt.26.09.2010.
Kindly get the amount deposited Rs.770.00 in my SBI account immediately.
Yoursfaithfully,
Ram Naresh Singh

shub1508

Apr 29, 2015

Today I was trying to book online tatkal ticket but as soon as the booking started the site went off and it shows site is currently unreachable please try after sometime. So please check and I want a proper response.

shub1508

Apr 29, 2015

See this is a proof

venkatesaiyengar

from Mumbai, Maharashtra

May 28, 2017

i hv booked 2Ac in Sangmithra train 12295 on 10 8 17 from Chennai central to cheoki ad i got reservation 4 tickets
CNF/A2/43 lower45 side lower 44 upper 46 side upper and in retn i booked 4 tickets on 18 8 17 from Mohal sarai to chennai centra in sangamithra train No 12296 vide tickets No CNF /A3/33 lower birth 34 upper 35 side lower 36 side upper All are aged 70 68 63 and 61 respectively Though we need lower birth for all 4 tickets bt allotted as stated above Recently I noticed a communication by railway authority that lower birth shoild be allotted all senior persons and if not allotted make complaint immediately to change d allottments still i noticed sufficient seats in lower birth available in that train both onward and retun date My request is to change other two for upper births into lower one for both tickets onwarad and return atonce as we are very aged and also sickly people unable to claim and sleep in upper and to get down oftenfor answercall then there during two nights travels Pl oblige and do the needful before journey strarts

zainab iqbal ansari

from Mumbai, Maharashtra

Aug 6, 2019

Dear sirs,
a black bag photo attached was stolen my wife zainabbibi iqbal ansari age 54 yrs and son nawal iqbal ansari age 14 yrs travelling on gujarat mail 12901 on 30 july in coach s3 berth 13/berth 14 ...
A formal complaint was made at ahmedabad railway station but uptil now no action is taken, , ticket checkers allow free access to reservation coaches even when the train is fully booked
further unknown faces even at night loom after passengers are fast asleep even police personnel do not question the dubious characters loitering and moving about suspiciously when passengers are fast asleep
i have done some personal investigation and it seems there is a gang of 3 operating and stealing incident takes place between mehmadabad and mani nagar bcos some tired and old age passengers are fast asleep and they take advantage further if the police enquires in vatva i presume it will give result
i have lost 25000 kept in bag and branded clothes worth 19000, , i am aware that my police force is competent enough to catch the culprits put them behind bars and retrive the stolen goods with our cash ...
Hoping that immediate action will be taken as the thieves are in the habit of going to ajmer and may be enjoying my hard earned money after a big robbery ...Its a wild guess]
regular traveller
ansari mohammed iqbal

husband of zainabbibi iqbal ansari
contact number [protected]/[protected]

Bishwanath Tripti

from Lalganj, Bihar

Apr 9, 2020

Dear Sir,
It has become inconvenient in Air Ticket Booking through Net Banking from State Bank of India, as the said Bank does not display in your payment Gateway in your Flight Booking Portal. Hence how shall I book my Air Ticket in this situation?

Please let me know the solution.
Thanks
Bishwanath Dey
Sahibganj
(M) +91 [protected]

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Please note that I had booked an e-ticket for the PNR no. [protected] on irctc.co.in portal.

On the day of travel, i.e. 28 May, 2008, I was informed by the Agra Railway station information counter that the train is delayed by more than 12 hours and finally got cancelled.

All the trains originating from Rajasthan on 28 May were late and were finally cancelled due to the Gujjar protests.

The Cancellation rule on the IRCTC website says

If the train is marked as "CANCELLED" in PRS due to breaches, floods, accidents etc. full refund is permissible in case the ticket is cancelled within three days of the scheduled departure of the train. In case of e-tickets, such cancellations can be done by the customer through Internet.

Unfortunately, my travel plans got impacted due to the train cancellation and I had to cancel the ticket online. Not to mention the discomfort and distress the change of plans and extra money for the new reservation at the last moment caused.

As per the cancellation rules full refund needs to be made when the train is cancelled.

Kindly note that I have been refunded Rs. 264/- less under the transaction id [protected].

I am unable to understand on what account Rs. 264/- has been deducted, when the train was cancelled.

After sending several reminders at [protected]@irctc.co.in also no one has bothered to reply.

Truly, we are officially taken for a ride by a government agency.

God Bless IRCTC customers.

Aug 14, 2020

Complaint marked as Resolved

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p sabitha

while booking e ticket, typed wrong pan number and booked the ticket?

with out cancelling the eticket, how to change pan no?

ratan kumar roy

from Bengaluru, Karnataka

please cancell my train ticket pnr no-[protected] transaction id no-[protected]vide clear trip no[protected]. i have been trying for quite some time without any success.

r. k. roy

Mrs sasmita shastri

from Delhi, Delhi

My eticket has already been cancelled on line IRCTC but no refund received yet.Kindly check.
T.ID [protected] PNR- [protected] YPR - BZA 24/10/2008 Booked on 10/10/08

M.Praveena

from Bhubaneshwar, Odisha

My E - Ticket has already been cancelled on line IRCTC but no refund received yet in My Bank A/C.Kindly check.

T.ID : [protected]
PNR : [protected]
Train No. & Name : 0803/HWH MYS SPECIAL
Journey On : 01 Aug 2009
Booked On : 16th July 2009

sathiyamoorthi

from Bengaluru, Karnataka

dear sirs
i have booked a E ticket through NGPAY,
the PNR no is [protected].
it contains the travel of two passengers
i cancelled the tickets partially by two times.
for one person i received the money, for another one i didn't received.
kindly check it
~sathyamoorthi

bharath652

My E - Ticket has already been cancelled on line IRCTC but no refund received yet in My Bank A/C.Kindly check.

Transacn.ID : [protected]
PNR : [protected]
Train No :9105 Train Name :HARIDWAR MAIL
Journey On : 02/2/2010
Booked On : 17-jan-2010

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Two transactions for booking of e -tickets have failed, but there is no refund and the money has been deducted for both of them.

I would request the refund of money ASAP.

details of transaction ID 1 : [protected] Train No. 2429 RAJDHANI EXP dated 09/06/08 SBC to NDLS

details of transaction ID 2 : [protected] Train No. 2649
Sampark Kranti dated 09/06/08 YPR to NZM

thanks

Aug 14, 2020

Complaint marked as Resolved

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MUKESH MAURYA

from Allahabad, Uttar Pradesh

One transaction for booking of e -tickets have failed, but there is no refund and the money has been deducted from my sbi account.

I would request the refund of money .

details of transaction ID 1 : [protected] Train No. 2225 KAIFIYAT EXP dated 09/09/08 AMH to DLI

Pradeepta Kumar Sahoo

from Pune, Maharashtra

Today I book a ticket from Mumbai to Kharagpur but Rs.1445.00 debited my sbi Account but now transaction has failed .Its transaction ID is -[protected].How can I refund my Rupees and how can I get ticket.

jashwant lohe

from Mumbai, Maharashtra

I have know payment from itz transaction id to passenger list

prasad5034

from Anakapalle, Andhra Pradesh

Two transactions for booking of e -tickets have failed, but there is no refund and the money has been deducted for both of them.

I would request the refund of money ASAP.

details of transaction ID 1 : [protected] Train No.2295A SBC PATNA EXP dated 18/05/09 BZA TO BPQ

details of transaction ID 2 : [protected] Train No. 2295A SBC PATNA EXP dated 18/05/09 BZA TO BPQ

Thanks

Aardhana_Arora

IRCTC — Refund for failed transaction e ticket booking

I booked three tickets from Nizamudin to Amritsar on 27 may 2009 but the transaction failed in between after I entered my debit card details so the amount of RS.2844 got debited from my account but the ticket was not booked.It showed me ticket under failed transaction.Then again I tried making the same ticket as and again transaction failed.So, total of Rs.5688 was debited from my account but my ticket was not booked.I maied irctc but didnt get any reply.Please assure me that when this money wull be credited back to my account.

Thanks
Aradhana Arora

sayak das

from Delhi, Delhi

yesterday I tried to book my ticket from howrah to varanasi by my s.b.i. debit card. But two times it was failed and my Rs. 3100+ was debited from my savings account. when this amount will be refunded?

Rahul singh

from Pune, Maharashtra

i am student

Naveen Kumar Sharma

from Mumbai, Maharashtra

I had booked e ticket from irctc.co.in on 30-aug-09 and and some hours later i cancelled it. i have used my sbi debit card, i have also tried to cancel ticket through process provided by the irctc.co.in (except file TDR) but i don't know how to get refund my money. the debited amount was 479.

G SRAVAN KUMAR

from Vepagunta, Andhra Pradesh

i booked ticket on16th from vizag to mumbai i.e tatkal seva transaction was failed due to service unavilable of irctc & ibooked ticket for 2persons. my money debicted of rs1079/ on 17/10.it was not added to my account till now nor my ticket also not booked.[protected] is my transaction id from my sbi atm cum debit card no[protected]

ahnanhya23

from Tellicherry, Kerala

Jan 21, 2011

IRCTC — e ticket booking failed, hence requested for refund of money

dear sir,
i have attempted to book a e ticket from salem junction to mumbai lokamanya tilak terminus on 21.01.2011 at 20.45 hours. but booking was failed and ticket was not generated. hence i request to refund the ticket amount of rupees 404.00 in to my bank account early please.
my e mail id is " [protected]@gmail.com "

ahnanhya23

from Tellicherry, Kerala

Jan 21, 2011

irctc - e ticket — ticket booking failed , refund requested

dear sir,
i have booked a e ticket in irctc from salem jn to mumbai lokamanya tilak terminus on 21 st january 2011at 20.45 hrs, but booking failed and ticket not generated. in the same time ticket fare of rupees 404.00 has been deducted from my bank account. hence i requst to refund the amount of rupees 404.00 early in to my bank account please. my email id is [protected]@gmail.com.

by sridhar.

dev790

from Shimoga, Karnataka

Nov 11, 2011

my transaction id is is:[protected] but i am not finding my ticket on my irctc account...what to do?

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Dear Sir,
I have tried to book ticket by IRCTC Web from BDTS to Jodhpur in Ranakpur EXp . on 29th may 08 for 30th May.
After make payment there was connection error & I dont got my ticket. When I checked My A/C balance they have deducted money Rs.2697 without giving ticket. I call IRCTC Help line they told me to wait for two days. On 1st June when I checked my statement there was another deduction on Rs.2697 on 30th May08.
On 2nd June they deposited Rs.2697 which was deducted on 29th May. But still I am waiting for RS.2697 which was deducted on 30th May08 without any transaction.
My IRCTC ID is eng_kushal
Please do the needful.
Regards,
Kushal Singh
[protected]

Aug 14, 2020

Complaint marked as Resolved

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Ravi Rathore

I booked ticket through IRCTC, money has been deducted from my CITI bank account but Ticket was not generated.
After showing me the transaction ID it ddid not go to next page and I could not seen this ticket in my booked ticket. My order no for this ticket is [protected] and Bank refrence no is 151762.

please try to resend money ASAP.

Nikhil Kumar Chidura

from Bengaluru, Karnataka

Dear Sir,

I booked a ticket through IRCTC on 18th Dec 2008 to travel from KMC to MMR (Train Number – 7064, Train Name – Ajantha Express), my ticket was not booked in first attempt, the amount has been deducted from my account Rs. 2483. Although my ticket was booked in second attempt with the same amount again deducted. I request you to kindly refund my amount which has been deducted from my account twice.

Transaction number – [protected]
USER ID: ch_nikhil

Regards,
Nikhil

Sayalee

from Pune, Maharashtra

Dear Sir,

I booked a ticket through IRCTC on 19th May 2009 to travel from Pune to Solapur (Train Number – 2157, Train Name – Hutatma Express), my ticket was not booked in first attempt, the amount has been deducted from my SBI account Rs. 101. Although my ticket was booked in second attempt with the same amount again deducted. I request you to kindly refund my amount which has been deducted from my account twice.

USER ID: sayali_go

Regards,
Sayalee

Santosh A Bhikshawatimath

from Bengaluru, Karnataka

sir,
I santosh A B today ve booked from bangalore to hubli around 2:30 to 3:00 pm. the money was deducted from my sbi account but seat was not booked... even not got the transaction id also... so, how can i get my money back...

regards,
Santosh A B
[protected]

apu de

from Kolkata, West Bengal

Dear Sir,
I have tried to book ticket through IRCTC for going to Malda from Sealdha on 10th June 2009 for 26th June on Gour Exp.After a make payment there was a page error occurred and when I asked my bank(HDFC) and they said that the money (308 Rs)is deducted from my account.after that again I used my credit card for booking same ticket same problem is arrived again. So total deduction is 616 Rs.My Transaction Id is [protected] and [protected].Please tell me how can i refund my money...
Thanking You..

A.Chandra mouli

from Bengaluru, Karnataka

Deduction of Money without booking of ticket
Dear Sir,
I have tried to book ticket by IRCTC Web from Yeswanthpur to Kacheguda in Wainganga Exp. on 24th June 08 for 30th June.
After make payment there was connection error & I dont got my ticket, and i done another Transaction.then, Same problem will occur. When I checked My A/C balance they have deducted money Rs.277& Rs.277 Two times means Total Rs.554, without giving ticket.

My IRCTC ID is ychandru78
Please do the needful.
Regards,
A.Chandra mouli

Abhimanyu Bhattacharyya

from Chennai, Tamil Nadu

Dear Sir,
I was trying to book the ticket for Bangalore to Madurai. Amount has been deducted from my SBI account but I did not get the ticket. My transaction ID is [protected]IG12962593. Please do needful.

imthias.i

from Mumbai, Maharashtra

Dear sir,

I have tried to reserve a ticket through online on 07/12/09 by Axis debit card the amount is Rs.471.00 booking place is from chennai central to Howrah kolkata.but due to some connection error i didn't got my ticket.
so kindly refund my money of Rs.471.00

My IRCTC ID is imthias271
Please do the needful
Regards,
Imthias

Anand S Pujar

from Bengaluru, Karnataka

Deduction of Money without booking of ticket
Dear Sir,
I have tried to book ticket by IRCTC Web from Hubli to Yeswanthpur in Yeshwanthpur Sampark Kranti Exp. on 17th Dec 09 for 24th Dec 09 & 25th Dec 09.
After a make payment there was a page error occurred and when I asked my bank(Syndicate) and they said that the money (416 Rs& 213 Rs)is deducted from my account. So total deduction is 674 Rs.My Transaction Id is [protected] and [protected].Please tell me how can i refund my money...
without giving ticket.

My IRCTC ID is Anandpujar
Please do the needful.
Regards,
A.Chandra mouli

vikramaditya274

from Bhubaneshwar, Odisha

IRCTC — money deducted without ticket booked

Sir,
tkt not booked....i ve used the internet banking service of sbi for booking railway tkt from irctc.com........i ve tried two times, but on both ocassion tkt not booked, but my money got deucted.......how should i get back my money, plz help me.....

1. Ref no.-[protected]IG22726126 Transfer to [protected] SBI
2. Ref no.-[protected]IG22726050 Transfer to [protected] SBI

Plz send me information regarding this on [protected]@gmail.com.

Thanx............

Ritesh Kumar jha

from Coimbatore, Tamil Nadu

Cancellation amount not refunded
Dear Sir,
I have cancelled my two tickets, one from New delhi to Bhubneswar in Duranto Express and Another from bhubneswar to Howrah in Faluknama Express on date of 19th july 2010 and 21st july 2010 respectively.I have
cancelled both the tickets on 1st july 2010.But my amount is not refunded yet.
My transaction Id is [protected] and [protected] respectively.Please tell me how can i refund my money...

My IRCTC ID is ritesh1820
Please do the needful
Regards
Ritesh Kumar Jha

kunalbbsr

from Katihar, Bihar

Sir,
On 03.08.10 ticket not booked...i ve used the SBI ATM Card banking service for booking railway tkt from irctc.com...i ve tried two times, but on both ocassion tkt not booked, but my money got deucted as Rs. 1010 * 2 times...how should i get back my money, plz help me...

1.Transaction ID.-[protected] Transfer to my SBI a/c
2. Transaction ID.-[protected] Transfer to my SBI a/c

As till now i have not get back my money, Plz refund me Rs. 2020 immediately and send me information regarding this on [protected]@rediffmail.com.

Thanx...

Micku2409

from Bengaluru, Karnataka

Dear Sir/Madam,

This is to inform you that I had tried booking a Tatkal ticket from Hyderabad to Cuttack on 16th of October..But unfortunately the ticket did not get booked due to service failure of the IRCTC website but an amount of Rs 1298/- got debited from my account..The details of the same is as follows.

PURCHASE SUBJECT: ONUS 16OCT0234 Card no.: 5081XXX0XXXX1207 16O CT IRCTC.CO.IN Ref:[protected].
My IRCTC ID-micku2409

I therefore request you kindly to initiate the refund procedure at the earliest..
Expecting a kind cooperation from you.

Thanking You.

Yours Faithfully
Priyanka Sanganeria
Mobile No-[protected].

sidude08

from Patna, Bihar

Apr 15, 2011

Dear sir,

i tried booking a ticket on IRCTC for patna pune express on 15th april but some error came up after the machine started processing my request. But a sum total of RS.1453 was debited from my account even though the booking did not take place. How can i get my money back?

Please look into the matter.

Thanking you,

Yours Faithfully,
Siddharth Satyam
Mobile no. [protected]

apramitmishra

from Noida, Uttar Pradesh

Oct 5, 2011

IRCTC — Deduction of money without booking the ticket

I tried to book a ticket through irctc from Bargarh to Ahemadabad on[protected] but the process could not be completed because of network failure. When the next day i tried to withdraw money from the atm it reverted a message of insufficient balance. Money was deducted but ticket was not booked. So i request a speedy disposal. Apramit Mishra, Bargarh, Orissa. [protected]

rohitlalwani

from Mumbai, Maharashtra

Oct 28, 2011

IRCTC — money deduction without booking of tickets

i have booked a ticket on 29th october (i.e.today) for 3 passengers with 2 lower and a middle birth from chennai to bangalore on journey date 26th nov,2011 and opted for atleast one lower birth to be allocated. but after all the payment transaction is over ,i got a message that my account has been credited by 599 , but after that the site asked me that tickets dint get booked as a lower birth wasn't avaliable. and the money already got deducted from my account. please get me the response as soon as possible.i[censored] request i still have that message in my mobile.

Contact : [protected]@gmail.com

trop

from Gurgaon, Haryana

Jul 9, 2012

Dear sir,

i tried booking a ticket on 09/7/2012 IRCTC for Bhopal to N/Delhi in Bhopal stabadi exp ac cc on for 14th july 2012 but some error came up after the machine started processing my request. But a sum total of RS. 855 was debite from my account even though the booking did not take place not i received SMS on my mob. no. How can i get my money back? my transition ID is [protected]

Please look into the matter.

Thanking you,

Yours Faithfully,
Usham kumar
Mobile no.[protected]

rajiv bhandari

from Gurgaon, Haryana

Oct 12, 2012

IRCTC — money deducted without booking a ticket

when i was booking my ticket from bettiah to anand vihar terminal train no. 12557 a/c 3 tier date-15/01/2013 money from my SBI ATM CUM DEBIT CARD NO.[protected] amount of RS.963 was deducted from my acount.but there was no any ticket recieved on my mobile no. or on my email adress.

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I had booked the railway E-ticket thru IRCTC as per details given below. On the date of journey i.e.[protected], we had boarded the train. TTE came to coach 15 minute before departure of the Train and informed us that train will not go to Kota because of the "GURJAR AGITATION in RAJASTHAN". The TTE asked us to get down from the the Train.
Transaction ID- [protected]
PNR No.[protected]
Date of Journey[protected]
Train Name: Goa Sampark Kranti Express
Train No.-2450
From- H. Nizamuddin to Kota
Coach/Seat No./Status: S4/ 0006/ CONFIRM.

I sent an E-mail to IRCTC at [protected]@irctc.co.in with above details and requested to refund the entire amount . IRCTC replied that money will be refunded by Railway with in 90 days or more. Why so much time when we have paid cash amount. Please help and arrange to refund whole amount.

Reply received from IRCTC is as under:-

Dear Customer,

Thanks for interest in our online reservation.

Kindly note that an E ticket cancellation done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we forwarded to railways for the TDR process. Railways check all the matters and. Kindly note that e-ticket cancellation can be decide what amount should be refund and this all process will take 90 days or more. Once the railways refunded your amount, we will credited to your same account.

Regards,
PANKAJ,

Aug 14, 2020

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ashok singh

from Mumbai, Maharashtra

i am unable to file TDR.. Whenever i try to file TDR. the system asks for PNR.. and after filling PNR i get no link to fill and submit any detail

IRCTC emailed me that
1. Login to irctc.co.in
2. Click on File TDR link under "My transactions" and select the PNR no.
3. Fill the required details and click on submit button.

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Sir/Madam

PNR NO.[protected]
TRANSACTION ID:[protected]

With reference to the above, I have booked on 12.05.08 e-ticket in Indian RAilways (IRCTC) from KADUR TO BANGALORE (YESVANTPUR)travelled on 25.05.08 same has not appearing in my booked eticket history nor i am not able to cancell.

Now i have to cancell my ticket what do now.

I fact i have called so many times and i have sent a emial twice to customer care one MS.Kadambari to help in this reagard but she has not responded properly to my request nor they are not bothered to replay.
So i am unhappy about this service.
Please help in this regard.

Thanking you

Regards.
CHANDRASHEKHAR NADIG
PH : [protected]
[protected]@yahoo.com

Aug 14, 2020

Complaint marked as Resolved

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gaurav vishwakarma

from Raipur, Chhattisgarh

Sir/Madam

PNR-Number [protected]
TRANSACTION ID:[protected]

With reference to the above, I have booked on 27/5/2008 e-ticket in
Indian RAilways (IRCTC) from Boarding KOTA JN(KOTA)
DURG(DURG) because some social issue all the trains are canceled .My
previous train NIZAMUDDIN EXP train no .2415 is also cancelled here,
thats why i am unable to reach kota .So I want to cancel my ticket .

I am also attached and sending my booked ticket formate, Now i have
to cancel my ticket and refund my total fare amount .

Please help in this regard.

Thanking you

Regards.
GAURAV VISHWAKARMA
PH : [protected], [protected]
[protected]@gmail.com

anurag maurya

from Delhi, Delhi

sir/madam,
PNR NO:[protected]
with reference to above pnr no. i had booked a ticket for date of journey 24.06.08 from GUWAHATI TO LUCKNOW.now iam not getting the booked ticket status for my ticket and neither is it being canceled.
kindly pay attention to my complaint or i will have to take some more strict measure.
THANKING YOU
ANURAG MAURYA,
LUCKNOW.

navin pawar

from Indore, Madhya Pradesh

Booked Tickets History

Pnr Number [protected] Transaction ID [protected]
Train No 2415 Train Name NIZAMUDDIN EXP
From Station INDORE JN BG(INDB) To Station KOTA JN(KOTA)
Date 24/12/2008 Class 3A
Boarding INDORE JN BG(INDB) Resv Upto KOTA JN(KOTA)
Quota General Booked By

Ticket Details

S# Name Age Sex Berth Preference Senior Citizen
1 VINIT CHHABRA 30 Male Lower
2 RITU C 25 Female Middle
3 NEHA JAIN 24 Female Lower
4 VINARM C 7 Male Middle

Payment Details
Payment Option ITZ CASH CARD
Ticket Charge Rs 1737.00
Internet Service Charge Rs 35.00
Total Rs 1772.00

sunil kamal chauhan

from Mumbai, Maharashtra

sir, i have booked a ticket for 10th march 2009 with transaction id-[protected] and pnr no-[protected] for four passengers.now i want to cancell two of passenger from the list.i am trying to cancell the ticket but unable to find the "history of booked ticket" icon for doing the same.
what to do .please help.

sunil kamal chauhan

from Mumbai, Maharashtra

dear sir,
i am unable to cancell my booked e- ticket because after entering to my id page is not showing the cancell booked ticket icon on the left side of the page.i tried so many time.ticket detail is as follows-

transaction id-[protected]
pnr no-[protected]
booking date-20th january 10:12:04 A.M

please help.

nagarjunasave

from Nagpur, Maharashtra

I have booked a ticket but chart was prepared. but i m not able to cancel the ticket. help me i n this regard

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Dear All!
This for yours kind information regarding Users facing problem in e-ticket booking.

When I choose option of compulsory lower berth then I paid money from my account. Amount is deducted from my account but couldn’t reserved ticket.
As per customer care it will take 3 working days money to return back.

After three days I won’t get any seat to reserve on same train & money is blocked for three days.

If you could make that First e-ticket will check the availability of lower berth option & then go to payment mode, then we won’t face any problem.

Aug 14, 2020

Complaint marked as Resolved

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brmangalur

from Mumbai, Maharashtra

May 26, 2013

[protected] Forwarded message[protected]
From: Basappa Mangalur <[protected]@gmail.com>
Date: Sun, May 26, 2013 at 12:23 PM
Subject: Fwd: Server problem/very very slow ---needs up gradation to reduce corruption to get confirmed ticket
To: [protected]@irctc.com
Cc: Basappa Mangalur <[protected]@gmail.com>

Respected sir,
Iam registered user having my user id :vipvijay1 and frequently booking tickest through online
I am a CPSU officer and have MTNL 2MBps speed internet connection and using latest version of Laptop
No issues neither with my net connection nor with my PC still I am unable to get login upto 1 hour after 10 AM and even sometimes get login befor reaching payment Gateway it is coming out saying that server busy and or net connection issue try after some time.
Sir, earlier I use to book ticket in 10 to 15 min time but now a days it it is not possible even to log in and there is no display of trains and such is the situation
I tried the customer care no. [protected] she says tickets are being booked no server issue even then pl. give your feed back or write mail to [protected]@irctc.co.in
Sir I asked the login attempts allowed in peak time she says 3.5 Lac login at a time allowed how can you justify this 3.5 lac attempts for 100 crore people.
In that 100 crores nearly crores of login attempts may be expected in peak hours but irctc can, t give us better service, though nowdays it is claiming that 2000 tickets are being booked in one minute.
I am frustrated for the last 2 days of trying and when I get login after 1145 all the seats from CSTM to SUR are sold and WL seats are available and if I gor through tout/Agent I get confirmed ticket by paying extra money prescribed by them
This amounts to corruption and in the era of Internet people are made to stand in Que or made to approach Tout to get the tickets
Sir in my native place Bagalkot(Karnatak) only 4 persons wrre there in line but the booking clerk simply books the tickets of his choice after getting call from Gujarati/Marwari people in that area and like me people will stand in Que but even at 10 AM only 2 persons were there in line but my turn will come after 1 hour, he books ticket to those community and charges extra money.
I went to lodge complaint to Station Manager but he himself is not sitting in his chair
It is total mess and needs surprise checks, how the booking clerk books tickets if no person is in Que and make us to wait for hours?being
In Mumbai it is the server problem and if I go to counter it will take 3 to 4 hours to get my turn to come to booking counter in the mean time all the tickets are sold
If I approach tout I will get the ticket, You may verify by standing in CST station and some people simply move and they will approach side by us to counter and hand over one chit to booking clerk and ticket is booked for those persons and like me we will stand in Que of no use.
Vigilance angle investigation and surprise checks are required pl
Secondly Server up-gradation is must and we should get tickets by simple click

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To
Shri Lalu Prasad Yadav
The Hon’ble Minister of Railways
New Delhi

Date: 17th May, 2008

suject: Online Booking through irctc.co.in
Respected Sir,
I would like to get your kind attention on the problems faced by the general public who use Internet Booking facility to book their ticket for their journey on www.irctc.co.in.IRCTC web service is a disaster. You would reach peak of your frustration booking tickets online. This low cost server always throws a message 'Unable to retrieve due to communication failure' whenever you search for station codes, check train no.s, check availability you name it.i was booking my ticket yesterday through irctc.co.i completed all process and payment gateways charged the payment but didn't issue me ticket.i got the message from irctc "sorry for Unable to retrieve your ticket due to communication failure' and i lost the Rs 60/-for this hell sorry word. just i want to ask who will return these Rs 60/- it is very painfull losing your Rs. without any cause . i woud like suggest in this condition, if custumer is not getting booked ticket the irctc should refund total money without make any charges.
so i request to you sir please look forword this matter and make some rule and regulation regard this problem. so that general public can save their money and time.

Thank you.

Aug 14, 2020

Complaint marked as Resolved

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abhishek kumar pandey

from Mumbai, Maharashtra

i want ticket

abhishek kumar pandey

from Mumbai, Maharashtra

i want ticket

Sudhakar Joshi

from Ahmedabad, Gujarat

Dear sir

I booked my railway reservation ticket at parbhani from suvidha center counter for 3 AC for Parbhani to Mumbai on 24/09/2008. The details of ticket are as follows.

PNR NO [protected]
Date of Journey 25/09/2008
Date of Booking 24/09/2008
class 3A
Amount Rs. 647
but due to some unavoidable reasons i callcelled my journey and try to cancell my ticket from suvidha center counter. But they told it can not be cancelled.

Please cancell my ticket and get me refund of my ticket amount as per railway rules.

thanks
sudhakar joshi
vci computer point
narayanchall parbhani
cell : [protected]

dhruva

from Chennai, Tamil Nadu

train no.2440
dated 21.10.08
pnr no.[protected]
passanger had not feeded. please feeded ASAP.

urmila bhalchandra mungi

from Mumbai, Maharashtra

i have book my tickit on 20t dec from aurangabad to thane devgiri express, money transcitions are done from credit card HDFC bank, but after dat web page is expired, I haven't ot my pnr number how to get PNR NUMBER now

DEEPA PATIL

from Ahmedabad, Gujarat

DNNFN

Rajeev Vashistha

from Anand, Gujarat

I am very happy to know about the online railway ticket booking .I Rajeev Vashistha very thankful to Shri Laloo p. Yadav Hon'ble Railway minister

badal shah

from Vasai-Virar, Maharashtra

tickit booking

Desai Jignesh Narendrabhai

from Mumbai, Maharashtra

now a days Indian rail is to much profit because of Lallu prasad sir

bhasker pratap singh

from Jabalpur, Madhya Pradesh

i need this thing.

radhamohansharma

from Patiala, Punjab

railway reservation

mohd jafar

from Lucknow, Uttar Pradesh

hope

ranganathan

from Delhi, Delhi

I klindly requiest the Railways minister, to facilitate the general publick to book the train tickets through internet as like as done in the departmental reservation counters. i.e. It can be done in case of purchasing the point to point TICKETS WITH BREAKUP JOURNEY AS WELAS ROUND TOUR TICKETS.

SUNIL VERMA

from Amritsar, Punjab

To
Shri Lalu Prasad Yadav
The Hon’ble Minister of Railways
New Delhi

Date: 07th JAN, 2009

suject: Discrimination and fiend me for nothing
Respected Sir,
I would like to get your kind attention on the problems faced by the me per5sonally. Dear Sir I daily commute from AMRITSAR to JALLANDHAR CANTT. on today when i was about to reach in jallanhar Cantt one of the Ticket checker stop me an asked me to shoe ticket an i showed him my monthly pass but he gave me fined receiped which was rupees 200 an when i asked him whatfor he said i was smooking Dear sir he did discrimination with me as he knows i am NRI but i did nothing. I was pissed off from him an getting late for work i did pay that fine but an passenger were witness an my colleges aslo who commute daily with me from asr to jall cantt. Anyway Sir when i asked his name he was so rude me with and said to me I am Sukhjeet Singh do whatever you want to do. Now I want you to take seriously action so that i can reembursment asap. this is receipet no 909728 train no: 2460 tkt GC no : 06776. Actually i have my monthly pass and you can check my details i had it from amritsar railway station on 02dec2009 around 5.58 am.

Please take action seriously

"Hope to hear from you soon"

Thanks Kindly!

REGARD`S

SUNIL VERMA ( 30 )

[protected]

[protected]@yahoomail.com

NILESH MEHTA

from Mumbai, Maharashtra

Transaction Details
PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class SL Internet Service Charge Rs 20.00
Date Of Journey 26/9/2008 Ticket Charge Rs 576.00
Bank bob Total Rs 596.00
Train No 2466 Railway Zone WR
From Station KOTA JN(KOTA) IRCTC Zone Group General Manager/Western Zone (IRCTC) Mumbai
To Station INDORE JN BG(INDB) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 NILESH MEHTA 31 Male S1 0056 Booked
2 PALLAVI MEHTA 28 Female 0000 Booked
3 REKHA N MEHTA 58 Female 0000 Booked

Reason For TDR : Passenger Not Travelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 03-Oct-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

shah bhavesh

from Delhi, Delhi

xsx

dheeraj kumar sharma

from Bengaluru, Karnataka

Dear sir/madam,

Today I booked one ticket form Chennai to New Delhi for 28/02/09 in tamilnadu express 2nd ac but due to connectivity problem, I could not get the print out of the ticket so please help me for the same & send me my ticket by mail attachment as soon as possible, I have to send this ticket to one of my friend he is in Chennai now then he will make schedule accordingly.

Please do the need full
?

Regards,

Dheeraj Sharma

F & B executive,

Club Mahindra Snowpeaks, Manali

Village: Prini, Manali

District: Kullu

Himachal Pradesh, India.

PIN: 175131.

Mobile: [protected]

Phone No:[protected]/82/83/84

Fax No:[protected]

For visuals please visit: www.clubmahindra.com

balaji sathe

from Noida, Uttar Pradesh

Dear sir,
i booked two ticets but their some problem i.e in my account deducted money but ticet was not booked.tran id -[protected] and[protected].
pls no me about my money

nirmalya nayak

from Mumbai, Maharashtra

i want to get railway and airlince reservation through internet.

sahzadf adshraf

from New Delhi, Delhi

yes i m like

Anand Mohan Jha

from Mumbai, Maharashtra

Sir,
I have been facing problem in accessing irctc website since 28 apr 2009.I have booked a tkt in Patna Rajdhani for 03may 2009.This waitlisted tkt needs to be cancelled as i have got other tkt confirmed.My pnr no is [protected].Your customer care staff at[protected] are clueless about it and they get irritated very soon. May i request u to kindly cancel my tkt if possible.
Regards ...
R M JHA

hemant r patel

from Vadodara, Gujarat

Dear sir,

I have passholder in bharch to baroda in reglur up&down. i seen in no toliet in bharuch railway staion on platform no.4&5, it is completed in work but some poblem to line upthis toliets so plese to be line up this toliet

Sishir kumar rajak

Emergency

P UMAMAHESWARA RAO

from Sompeta, Andhra Pradesh

Respected Madam Mamata Benerjee,
The Hon’ble Minister of Railways
New Delhi

Dear Madam,

BOOKING OF 3 AC TICKETS IN TRAIN NO:2727 ON 18.06.2009 FOR 21.06.2009 TATKAL E-TICKET from VISAKHAPTNAM TO HYDERABAD RS.2144.00
ACCEPTED THE DEBIT CARD THREE TIMES AND DEBITED THE CARD THRICE AND DISPLAYED AS THE TRANSACTION NOT BEING DONE and RESERVATION IS NOT DONE

I have tried to book 2 tickets in the name of myself P.Uma maheswara rao and my relative Shri B.SURYA PRASAD FOR GODAVARI (2727) IN 3 TIER AC YESTERDAY i.e., 18.06.09 through my STATE BANK OF INDIA DEBIT CARD AT AROUND 10.34 AM and while it has acceped all the fields at the end it said that the ticket was not booked for the reason, " Bankers not in reach and transaction not accepted". Having thought, that the ticket was not booked, I have again tried for another time immediately, and fed all the information including the debit card details and this time also it was shown the same reason and regreted for not booked..

Having felt that this time also not got through, probably for the reason there is some wrong with the SBI DEBIT CARD, I have changed the debit card and tried another time without loss of time for booking the tickets in the same name ofcourse, by feeding CITI BANK CREDIT CARD in the same train and this time also the internet advised "that the tickets are not booked for the bankers not accepted the transaction.".

Having fed up with this nature of non acceptance, then i have sent my attender to the Railway station and as by the time the tickets in the Godavari train (2727) are over, we had to book tickets for the Garib Radh Express(2739) in the 3 tier AC to go to HYDERABAD with PNR [protected] at the MVP COLONY VISAKHAPATNAM RAILWAY TICKET COUNTER.

While the things are so, to my consternation, when I opened my mail in the night (18.06.09), I find 3 messages are the inbox stating that 3 tickets have been booked in Godavari train (2727) on the strengh of State Bank Debit card and also on CITI BANK CREDIT CARD in the same names and all the tickets are confirmed. I was perplexed and contacted the railway authorities in the night itself, and after prolonged discussion, they advised that I should contact you and detail the matter.. You would agree, that no prudent person book tickets in the same name, in the same train on the same date for making the journey.. Apparently, it was the mistake of the railway on line internet and displayed wrong message and caused booking of tickets again and again .

DETAILS OF THE TICKETS BOOKED :
DATE OF BOOKING 18.06.09 DATE OF JOURNEY 21.06.09

PNR NO: TRANSCT. ID AMOUNT PASSENGER NAMES

[protected] [protected] 2144.00 1. P UMAMAHESWARA RAO 2. B SURYA PRASAD

[protected] [protected] 2144.00 1. P UMAMAHESWRA RAO 2. B.SURYA PRASAD

[protected] [protected] 2144.00 1. P UMAMAHESWARA RAO 2. B SURYA PRASAD

I have now cancelled all the Godavari (2727) TATKAL tickets to facilitate you for allotting to other needy passengers and mailing you with a request to please look into the matter and see that I get back all the amounts that was erraneously debited to my cards accounts in the internet and credit the same to my card accounts as you would agree there was no mistake on the part of the undersigned. The cards are standing in my name only.

P UMAMAHESWARA RAO.
19.06.2009

waheedul haque

from Agra, Uttar Pradesh

dear sir!
i was reservered two tickets on 17th June and 21th June.during transaction transaction was failed.but till now my amount have not retuned.please return my both amount.details are given below:
(1)Ticket History
Pnr Number 0 Transaction ID [protected]
Train No 2312 Train Name KALKA MAIL
From Station (ALJN) To Station (HWH)
Date Of Journey 15-Sep-2009 Class SL
Boarding (ALJN) Resv Upto (HWH)
Date Of Booking 17-Jun-2009 Total Fare Rs 416.00

(2) Ticket History
Pnr Number 0 Transaction ID [protected]
Train No 2312 Train Name KALKA MAIL
From Station (ALJN) To Station (HWH)
Date Of Journey 12-Sep-2009 Class SL
Boarding (ALJN) Resv Upto (HWH)
Date Of Booking 21-Jun-2009 Total Fare Rs 416.00

my email id: [protected]@gmail.com

waheedul haque

from Agra, Uttar Pradesh

Dear sir,
i booked two ticets 13 days ago but their some problem i.e in my account deducted money but ticet was not booked.
please no me about my money.details are given below:
(1)
Pnr Number 0 Transaction ID [protected]
Train No 2312 Train Name KALKA MAIL
From Station (ALJN) To Station (HWH)
Date Of Journey 15-Sep-2009 Class SL
Boarding (ALJN) Resv Upto (HWH)
Date Of Booking 17-Jun-2009 Total Fare Rs 416.00

(2)
Pnr Number 0 Transaction ID [protected]
Train No 2312 Train Name KALKA MAIL
From Station (ALJN) To Station (HWH)
Date Of Journey 12-Sep-2009 Class SL
Boarding (ALJN) Resv Upto (HWH)
Date Of Booking 21-Jun-2009 Total Fare Rs 416.00

afrajjul haque

from Mumbai, Maharashtra

hsheidwiiedkjasiowuewedwdrwrfewrfer

narasimham

from Surat, Gujarat

hey i have pros abt d on my credit card was use by others how to catch him

niraj A. Petigara

from Delhi, Delhi

To,
The Railway Minister

This is to bring to your notice regarding the cancellation of reserved ticket. I have booked a ticket for 3 person from vadodara to mumbai now i want to cancel the ticket but when i went to cancel the ticket the railway department is deducting Rs.40/- per person then I went through the rules of refund for reserved tickets(www.inidanrail.gov.in) I have found that in rules of refund its purely writen as
(a) If a ticket is presented for cancellation more than 24 hours before the scheduled departure of the train cancellation charge shall be deducted at the flat rate of Rs. 70/- for A.C First Class/Executive Class, Rs. 60/- for A.C. 2 Tier sleeper class/ A.C. 3 Tier sleeper class/ First class/A.C Chair Car, Rs. 40/- for Sleeper class and Rs. 20/- for Second class.

Can some body explain me the definition of Flat rate. as per my knowledge flat rate means on an unit i.e. on a ticket not per person

I request you and your department not to take cancellation charge for per person it should be per ticket so for second sleeper it should come be Rs.40/- per ticket because at the same time it is offered to another passenger and the reservation charges is paid by him also.

please look into this matter and hope will get a positive result form your department

Kripa shankar yadav

from Pune, Maharashtra

I have booked a ticket on 25.08.09 by koraput express train no.8006. Date of journey was 30.08.09 from
rourkella to howrah.The ticket amount has been deducted from my acount but i have not received it.pls send my ticket or refund my money in my account Thank U

desaivishal

from Chennai, Tamil Nadu

hi iam vishal

Satyanarayana G

from Hyderabad, Telangana

Dear sir,
i booked six ticets on 10/102009, 2 times but their some problem i.e in my account deducted money but tickets was not booked.train sabari exp.next day mail me that amount refunded to ur a/c.But im my a/c uptodate the amount is not credited dt.24/10/2009 11.30am

pls no me about my money
REFUNDED STATUS:
01
Refund Details
Cancelled Date Refund Amount Refund Status Receipt Number Refund Date
10-OCT-2009 Rs 2437 Refunded [protected] 11-OCT-2009

02.
Refund Details
Cancelled Date Refund Amount Refund Status Receipt Number Refund Date
10-OCT-2009 Rs 2452 Refunded [protected] 11-OCT-2009

so, kindly credit the amount on my A/c. as early as..possibly

i, very need ful

regards
G Satyanarayana yadav
E-mail;[protected]@gmail.com
cell:[protected]
Narayanaguda
Hyderabad

Hari krishna

from Delhi, Delhi

i need a ticket to vizag

sanjay kumar

from Patna, Bihar

I want a e-ticket centre

masoodalam

from New Delhi, Delhi

i am a studant.

sarbjit singh

from Mumbai, Maharashtra

sarbjit singh

bholu

from Mumbai, Maharashtra

bholu

p.c.singh

from Chandigarh, Chandigarh

Feb 1, 2011

Lalu je Thank you

neeraj81

from Gurgaon, Haryana

Mar 11, 2011

sir i got e-ticket in puri exp (tr.no) on 5--3-11 new Delhi to Allahabad through irct it was not conform my waiting was 257, 258, 259 at the time of dep. i could not get conformation and also not refund, as per rule if at the time of boarding my seat was not conform then i should have gotten automatically refund but it was not . i could traveled pl z refund my money .
DETAIL OF TICKET
PNR [protected]
PURI EXP (12816)
JO DATE 5-3-11
NEW DELHI TO ALLAHABAD

VENKATA RAO B

from Srinagar, Jammu and Kashmir

Apr 20, 2011

Dear sir/madam,

19/4/2011 I booked two tickets form Secunderabad JC to Akiveedu for 11/05/11 in Narasapur Express (Train No.17256 ) Sleeper. I paid through Andhra Bank Debit card Rs.378.00 but due to connectivity problem, I could not get ticket. Same will repeat 20/4/2011amount paid though Andhra Bank Debit Card Rs.378.00 so please help me to return the total amount (378+378=756.00). As soon as possible.

Please do the need full

Regards,

B.VENKATA RAO
EMAIL:venkat.[protected]@yahoo.com
cell :[protected]

nikku3088

from Delhi, Delhi

Nov 7, 2011

Dear Sir,
While booking the ticket from Anand vihar(ANVR) to Kathiar(KIR),
The transaction was failed & could not book the ticket, however an amount of Rs.2150/- deducted from SBI A/c alongwith Rs. 10/- and so far not refunded. The follwing details were shown in the cancelled history : -

Pnr Number: 0 Transaction ID: [protected] Train No: 12506
Train Name: NORTH EAST EXP From Station: (ANVT) To Station: (KIR)
Date Of Journey: 25-Oct-2011 Class: 3A Boarding: (ANVT)
Resv Upto: (KIR) Date Of Booking: 23-Oct-2011 Total Fare: Rs 2150.00

so i request to you sir please look forword this matter and refund total money in my SBI account...

Regards:
MANISH KUMAR
Email-id: manish.[protected]@gmail.com
Mob no: [protected]

crazycerulean

from Surat, Gujarat

Nov 7, 2011

irctc.co.in has become a living disaster. My husband and I try to book tickets from this site very often. There are number of times we went through traumatic situations...I hope they maintain the site properly...it becomes very frustrating and irritating at times. You can see the tickets available but you end having a failure notice message.

murali dhar

from Mumbai, Maharashtra

Nov 15, 2011

sir mera irctc log in id hai {mdvrkl} aur mera password kho gaya hai please help me.

Umamaheswararao Jajimoggala

from Pune, Maharashtra

Mar 5, 2012

umamaheswara — unavailable of upsc server

we are the asprinants of csat 2012 and we could not fill the application due to server problem plz provide the necessary arrangement for putting more applications and also maintain good server for more capacity

samirprakash

from Patna, Bihar

Mar 24, 2012

how are you

Ramesh Mahadeek

Dec 6, 2012

SRiO — IRCT

I was doing the formalities to get register myself with IRCTC, when the mobile verifications steps i had some problem to update my mobile number and also i was not able to use both my old and other number. so pls help to do register with irctc with my mobile number [protected].

Ramesh.

dp singhh

from Shupiyan, Jammu and Kashmir

May 24, 2016

pantry food rates

I am DP Singh travelling in train no 18109. Pnr no [protected] The charges of food n tea charged is more than fixed by railways by pantrey car. Pl look into matter n ack. Regards.

nirajg72

from Gagret, Himachal Pradesh

Jun 7, 2016

No refund after 90 days of filing tdr

PNR no [protected] . date of journey 17/6/2013 train cancelled . Tdr ref no ekt[protected] . Refund status is showing in progress . Please take necessary action . Thanks & regards

dassd

from Delhi, Delhi

Jun 8, 2016

Not refunding for TDR

PNR No. [protected], train was late by 6 Hrs. still not refunding. IRCTC is harassing customer nothing else, this is the Indian govt organization's culture.

manikanta.d

from Mumbai, Maharashtra

Jun 10, 2016

Double Ticket amount (BNC BBS PREMIUM Train)

I have taken 2 tickets from Bangalore to Tirupati (BNC BBS PREMIUM Train) around costs 250/- per head.But when i am booking they have charged to 1100/-.May i know the reason.

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Very Bad Experience

Dearest Sir/Madam,

This has a reference to the ticket bearing a PNR no [protected].

1. 36 hours, I guess, you have the same 60 seconds in a minute, which the world follows, Oops... I forgot that you are again a Government of India Enterprise. The booked ticket took more than 72 Hours (received at 20:30 Hrs on 13th May 2008) to reach the destination, again with a havoc.
2. I do not understand, when you charge for the services, why do you take things for granted. I booked with you, because you said the tickets will be delivered at home. But I am really very sorry to state that, I was asked to collect the ticket from the courier office. Do you think that, if I have a time to collect the ticket, then why can't I book the tickets with the Reservation counters...
3. I spent more than Rs. 200/- to collect the tickets, when the courier people harassed after calling me on my mobile amidst the meeting (which I was attending), saying, if you want the ticket you have to come to the office... It was my father's ticket, so I had no other option. There are companies, which create a situation, wherein you have no other option but to go.
4. After you charged for the door delivery and your PARTNER courier company (I guess you pay them...) failed to deliver the courier...

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chunchun singh

from Mumbai, Maharashtra

Apr 13, 2012

Sir
My name is chunchun singh, I was booked E- Ticketn from IRCTC web. surya yumna express, train no..14649 reservation on
[protected] and booking date is 12/04/2012.

I gave all the detail of payment and PIN canara bank DEBET card Card and blance is debeted my canara bank a/c.
there is no ticket or confirmation. Please help me.
chunchun singh, [protected].
thanks.

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Session expired after making payment - No ticket booked -- bank acnt debited
I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID/BIL/[protected] from GORAKHPUR (GKP) to RAXUAL (RXL) for 8th JUN 2008 in (5274) SATYAGRAHI Express. After entering the details of the two passengers, I made the payment using SBI debit card. After making the payment I got the computers screen freez.

I checked my SBI bank transactions and I have seen a payment of 735/- debited from my account. However when I saw in booked histry of tickets no ticket was alloted to me, then isaw in transaction failed report the status was process requested in place of failed and comment was "PAYMENT NOT RECEIVED FROM THE BANK"

Please advise what to be done since I have made a payment and there is no booking done by the website.

My details - irctc user name –YOGISATYAM My new Email id : [protected]@yahoo.com

Aug 14, 2020

Complaint marked as Resolved

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haripriya

from Pune, Maharashtra

I also had the same, my account balence debitted without booking a ticket.

manishksi

from Kolkata, West Bengal

Amount Debited Without Ticket
A BLANK PAGE CAME after making payment - No ticket booked -- bank acnt debited
I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID BIL/[protected]/DURG TO KOTA/[protected] THEN I BOOKE ANOTHER TICKET TRANSACTION ID BIL/[protected]/BOOKING AGAINST REJE/[protected]... The Ticket was booked from DURG(DURG) to KOTA for 23RD APRIL 2009. After entering the details of the three passengers, I made the payment using ICICI Payment GATEWAY. After making the payment I got the BLANK Page in computer.

I checked my ICICI Account's bank transactions and I have seen a payment of 1046/- debited from my account. However when I saw in booked histry of tickets no ticket was alloted to me
Please advise what to be done since I have made a payment and there is no booking done by the website.

My Email id : ksi.[protected]@gmail.com date of booking 12th Feb 2009

SUMIT KUMAR

from Patna, Bihar

Amount Debited Without Ticket
after making payment - No ticket booked -- bank acnt debiteTRANSACTION ID[protected]

mohammad arshad khan

from Delhi, Delhi

i have made a payment and there is no booking done by the website. i checked my sbi account bank traNSICTION and i have seen a payment of Rs 3694/- and Rs 1931/- debite from my account
ticket booking date is 15/03/2009 and journey date 16/04/2009 and 17/04/2009
train no. 2823 andtrain no.9106. please send me advise what to be done

Ram Charan Raikwar

from Gidam, Chhattisgarh

Respected Sir,
I booked one ticket from Durg to Jabalpur on dated 12.4.2009 on the Internet but the
trabsactuib failed by to system fault at the IRCTC website.
The amount to Rs.276 was however debited to our SBI card account No.[protected].
Their failed transaction ID is [protected] dated 12.4.2009. Please transfered to my above amount to our mentioned accounts.
Thanks for your cooperation.
Ram Charan Raikwar
104/C Ruabandha Sector
Bhilai
M.No.[protected]

RoshankanthG

from Bengaluru, Karnataka

Even i booked a ticket from kacheguda to chennai egmore for 29th august.My payment of Rs.1107 has been debited from my icici account but no tickets are booked.My transaction Id id :[protected]/train/[protected] and My icici account number is [protected].Please do the needfull.

mugdha27

from Delhi, Delhi

May 5, 2011

IRCTC — AMOUNT DEBITED BUT NO TICKETS

I had tried to book the tickets on IRCTC which had debitted the amount from account but the ticket never got processed. I patiently waited during the process which took, what seemed to me as ages..but the ticket was not processed..
I would like to know how do i get back my money.
I tried calling the so called 24hrs customer support which never responded to my call..

hotshotbloke

from Delhi, Delhi

May 3, 2012

IRCTC — Amount Debited But No Tickets Booked

Dear Sir/Madam,

I am Deepak Tiwari an irctc customer. i tried to book a ticket on 1st May for my travel from Delhi to Akbarpur. The amount for the tickets was 792+11.23. Amount has been deducted but i have not received any ticket.

PFB my bank statement status with the reference no. of transaction.

01 May 2012 [protected]-INDIAN RAILWAYS [protected] 01 May 2012 11.23

[protected]-INDIAN RAILWAYS [protected] 01 May 2012 792.00

would request to kindly refund my money as early as possible.

Thanks & Regards.
Deepak Tiwari.
IRCTCT id-deepak_840.
Phone No.-[protected].

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I am customer having regular practices of purchasing the product online and I have very good experience with lots of websites all over the world. There are few of the website across the world running who are serving millions of people in a day with their services and running without single problem and for that they are accepting best resources and valuable caring department in backend of the website.

While if you try to use the IRCTC who is providing online railway ticket booking in India is having the most poor resources and having bulk of accessing bugs during site usages.

If you are expecting the services from irctc.co.in then my dear friends forget this dream. Irctc.co.in will never make it possible. As it is running through department of Indian government.

You will expect following regular experience.

Server down
Site down.
Request hang
Page expired
Server time out
Many many navigational errors

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pramod kumar jain

from New Delhi, Delhi

yes.i agree with u. i m also the regular user of this site for reservation of rail tickets. in most of the time either server is down on account of one or other reason. especially in morning time between 8am-9am so that tatkal tickets on very first day filled and user of this site has no option to go for waiting tatkal tickets.
p.k.jain

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Dear Sir
Attached pl find three files regarding booking of i-tickets from LTT to TVC today morning at 8.30. The tatkal ticket booking went very smoothly and the transaction was successfully concluded by debiting my account (see 1*).
However, the next screen (see 2**) advised me that the transaction could not be completed due to reasons unknown. However, on checking with ''failed booking', it was due to non receipt of funds from bank, although the bank has already been debited. The end result I am not given a booking as the PNR shows 0. Kindly look into the matter and regularize my booking since you have already debited my bank account and advise me the booking. My contact number is[protected]/[protected]. AL Antony
_______________________________________________________
1*: Passbook entry
Balance Details-BETSY ANTONY [Details till 03/05/2008 8:36 AM ] Account Number 0231527
Transactions Made -[Details till 03/05/2008 8:36 AM ]
Sr No. Date Description Debit Credit
1 03/05/2008
ICONN/4147169/[protected]/030508/110 = 1, 272.24
_____________________________________________________
2**:Ticket History
Pnr Number 0 Transaction ID [protected]
Train No 6345 Train Name NETRAVATI EXP
From Station (LTT) To Station (TVC)
Date Of Journey 08-May-2008 Class SL
Boarding (LTT) Resv Upto (TVC)
Date Of Booking 03-May-2008 Total Fare Rs 1261.00
Payment Not Received From Bank
_______________________________________________________
FAILED PAYMENT REFUND STATUS
S No. Transaction ID Pay Status Reservation Status Total Amount Bank
1 [protected] Payment Settled Requested Rs 1261 UTI

Aug 13, 2020

Complaint marked as Resolved

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Chandresh

from Mumbai, Maharashtra

I Mr. Chandresh Kotian have an account in IRCTC cmkotian since 4 year.
Today morning as it was showing in the IRCTC sight 13th April 2009 [07:36:41 GMT+05:30] when I sat for the booking of my tatkal reservation for 18th April 2009 LTT TO MAQ, I saw for train no. 2619 the available was 0081 when it should be 132 I have the proof of this.
This what IRCTC cot
2A - 4 berths per coach
3A - 6 berths per coach
AC Chair Car - 6 seats per coach and
SL - 10% of the accommodation on one coach whichever is less
For the booking inconvenient IRCT has removed the Passenger travel list from the Quick Book screen. I don’t know the reason behind this

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 543

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