Irctc — E TICKET TDR REFUND MONEY

Dear Sir,

I am Ajay Kumar Napit I Booked Eticket From Irctc Railway Dt.[protected] but unfortunetly we missed the Train and after that we travelled by other train then we lodged a TDR Complain for refund money. IRCTC Railway denied my request saying that Passenger has Travelled But I have a Proof that we did not travelled. We travelled by other Train The Picture of my journey railway ticket is attached for your necessary information and action.

This case has taken already a long time 2 month past. I correspondence with IRCTC Railway ([protected]@irctc.co.in) many time but they are not giving any response that is why i lodged a complain. I hope you will help me out from here.

The Statement From IRCTC Railway i received by Email it was:

(REGRET Dear Customer, With Reference to your PNR No:[protected], we regret to inform you that refund is not admissible as informed by Railways through their letter no : RF1/05123/10-11/C2/24.05.11/NR and the reason being : 405-NR/71 As per records Passenger(s) travelled on the ticket. The case is repudiated. In case you require any further assistance, please mail us at [protected]@irctc.co.in or call us on[protected] With regards, TDR TEAm)


My Statement about My Train Journey:

I am giving you inform that this is totally false regarding Passenger travelled PNR Number: [protected] Train No: 12011
when we reached the station unfortunately train is passed away because Mine Train From Bhopal to New Delhi G.T.Express arrived on that day at 7.40 a.m. in the Morning dt.23.04.2011 for your information and further we reach our destination (Kalka) by other train (Pachim Express). This is wrongly statement by Railway & need to be corrected.

Kindly Please Find Herewith Enclousure of my Journey by other train as a proof at your end.

Kindly make also confirm and take action seriously regarding our case and refund my TDR amount as per as soon because 2 month delay already.


With Regards,
Ajay napit
Mob-[protected]