[Resolved]  Irctc — not received a refund for the cancelled tickets

Address:

Chennai, Tamil Nadu

Dear sirs/ Madam,
As below said mail details i had sent to irctc & there customer care phone no.[protected] i have spoken to Mr. Vivek more than 40 times since last 4 monts & till the date i have not recieved my money back.
So, i am requesting to take care of this complaint as well as try to get my money as soon as possible.





Dear Customer,
Please note that afresh reminder has been given to the concern
department for taking some rapid action on given issue. So please
co-operate with us in this regard till receiving any update. As soon
as we will be in receipt of information, the same will be conveyed to
you.

Thanks & RegardsSumeetaExecutive, Customer [protected]@irctc.co.inPh:[protected]www.irctc.co.in-------- Original Message -------- Subject: Fw: [Fwd: Fw: Fw: refund details]
Date: Wed, 14 Dec 2011 11:00:49 +0530 (IST)
From: National Office Mart <[protected]@yahoo.com>
Reply-To: National Office Mart <[protected]@yahoo.com>
To: [protected]@irctc.co.in <[protected]@irctc.co.in>
CC: [protected]@irctc.co.in <[protected]@irctc.co.in>
References: <4EC0BD96.[protected]@irctc.co.in> <[protected].[protected]@10.34.29.25> <[protected].35511.[protected]@web95714.mail.in.yahoo.com>


Thanks

Regards

Pravin
National Office Mart
No. 54, Josier Street,
Nungambakkam,
Chennai - 600 034
Ph. +[protected] / 99
Mobile. +91 [protected]
----- Forwarded Message -----
From: National Office Mart <[protected]@yahoo.com>
To: "[protected]@irctc.co.in" <[protected]@irctc.co.in>
Sent: Tuesday, 15 November 2011 2:57 PM
Subject: Re: [Fwd: Fw: Fw: refund details]

Dear leena before advising sum one make sure that your people i.e. your department is taking a prompt action on the customer query.

Thanks

Regards

Pravin
National Office Mart
No. 54, Josier Street,
Nungambakkam,
Chennai - 600 034
Ph. +[protected] / 99
Mobile. +91 [protected]
From: "[protected]@irctc.co.in" <[protected]@irctc.co.in>
To: National Office Mart <[protected]@yahoo.com>
Sent: Monday, 14 November 2011 1:10 PM
Subject: Re: [Fwd: Fw: Fw: refund details]

Dear Customer,
With regards to your mail, we would like to inform you that we have forwarded your request to the concerned department. You will be receiving the same shortly.
In conjunction with above statement we would like to pass one information that if you face any problem in E-tickets like cancellation & Online **TDR** Filing then you have to send mail to [protected]@irctc.co.in from registered e-mail id and apart from these query **for booking related general queries like refund, ERS, online booking etc. **please send mail to [protected]@irctc.co.in.
We hope from the next time you will follow the same. *
Thanks & [protected]@irctc.co.inwww.irctc.co.in[protected]
----->> -------- Original Message --------> Subject: Fw: Fw: refund details> Date: Mon, 14 Nov 2011 11:53:11 +0530 (IST)> From: National Office Mart <[protected]@yahoo.com>> Reply-To: National Office Mart <[protected]@yahoo.com>> To: [protected]@irctc.co.in <[protected]@irctc.co.in>, [protected]@irctc.co.in > <[protected]@irctc.co.in>> References: <[protected]@pg142> > <[protected].57313.[protected]@web95708.mail.in.yahoo.com> > <[protected].25826.[protected]@web95704.mail.in.yahoo.com> > <[protected].[protected]@10.34.29.25>>>>>> *Thanks>> Regards>> Pravin> National Office Mart> No. 54, Josier Street,> Nungambakkam,> Chennai - 600 034> Ph. +[protected] / 99> Mobile. +91 [protected]*> ----- Forwarded Message -----> *From:* "[protected]@irctc.co.in" <[protected]@irctc.co.in>> *To:* National Office Mart <[protected]@yahoo.com>> *Sent:* Saturday, 22 October 2011 3:26 PM> *Subject:* Re: Fw: refund details>>> Dear Customer,> We have forwarded your request to the concerned department. You will > be receiving the same shortly.>>>>>>>> Thanks & Regards,> Yudhvir Singh> [protected]@irctc.co.in www.irctc.co.in [protected]> ----- Message from [protected]@yahoo.com[protected]> Date: Thu, 20 Oct 2011 15:58:01 +0530 (IST)> From: National Office Mart <[protected]@yahoo.com>> Reply-To: National Office Mart <[protected]@yahoo.com>> Subject: Fw: refund details> To: "[protected]@irctc.co.in" <[protected]@irctc.co.in>> Cc: "[protected]@irctc.co.in" <[protected]@irctc.co.in>>>>>>>>> > Thanks>>>> Regards>>>> Pravin>> National Office Mart>> No. 54, Josier Street,>> Nungambakkam,>> Chennai - 600 034>> Ph. +[protected] / 99>> Mobile. +91 [protected]>>>> ----- Forwarded Message ----->> From: National Office Mart <[protected]@yahoo.com>>> To: care <[protected]@irctc.co.in>>> Sent: Wednesday, 19 October 2011 4:02 PM>> Subject: Re: refund details>>>>>> Thank you very much for your support but unfortunately we had closed>> on 28.07.2011 so, the bank people are saying that we do not account>> in your name so our people will not except this money they would have>> returned the same so better to concern you people that now where is>> my money has gone.>> Let me the reply immediately as i am tired with this issue any of the>> person is making me full i will take a legal action on that either>> your department or the bank.>> > Thanks>>>> Regards>>>> Pravin>> National Office Mart>> No. 54, Josier Street,>> Nungambakkam,>> Chennai - 600 034>> Ph. +[protected] / 99>> Mobile. +91 [protected]>>>>>> ________________________________>> From: care <[protected]@irctc.co.in>>> To: [protected]@yahoo.com>> Sent: Wednesday, 19 October 2011 3:34 AM>> Subject: refund details>>>>>>>> > > > Dear>> Customer,>> > The refund has been>> processed against the said txns at IRCTC?s end. The refund details with>> refund ARN no is as follows. With the help of ARN number you can ask>> the refund>> status from ATM>> switch center.>> > Date Of Refund Processed by IRCTC Date Of Refund Processed by Axis>> Bank Transaction ID Merchant Transaction Reference Order ID Refund>> Amount RRN Refund ARN Number>> 14-Aug-11 16-Aug[protected] [protected] 1659813 2,670.00 > >>[protected] 75105171228000073695257>> 14-Aug-11 16-Aug[protected] [protected] 1659656 2,670.00 > >>[protected] 75105171228000073742851>> 14-Aug-11 16-Aug[protected] [protected] 1660947 4,108.00 > >>[protected] 75105171228000073680101>> 14-Aug-11 16-Aug[protected] [protected] 1659522 2,290.00 > >>[protected] 75105171228000073683600>> 14-Aug-11 16-Aug[protected] [protected] 1660407 5,210.00 > >>[protected] 75105171228000073695927>> 14-Aug-11 16-Aug[protected] [protected] 1659850 1,780.00 > >>[protected] 75105171228000073680002>> 14-Aug-11 16-Aug[protected] [protected] 1660542 6,162.00 > >>[protected] 75105171228000073696636>> 14-Aug-11 16-Aug[protected] [protected] 1660691 6,162.00 > >>[protected] 75105171228000073692163>> > > Please>> also note that the above refund detail has received from the>> concerned Payment>> Gateway through which the said transaction has been done. The refund ARN is>> generated only when the refund is processed from payment gateway (with Visa/>> Master gateway), to respective card issuing bank. If it is not reflecting>> in your statement as given above then please contact your ATM switch>> center with above ARN no. to get the refund details (pls get your ATM>> switch center contact detail from your respective card issuing>> bank).>> > Hope it will>> clarify. We request you to please do not break the below mail chain>> for this particular issue in>> your successive mails.>> Received>> > Regards>> Sandeep>> Kaur>> IRCTC>> Ltd>>> ----- End message from [protected]@yahoo.com -----