[Resolved] IRCTC.co.in — Fraudulent Behaviour

Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] IRCTC.co.in — Fraudulent Behaviour

D Dragon from Vasai-Virar, Maharashtra

It has been been my practical experience with the above site, while doing online booking (www.irctc.co.in), especially in TATKAL category. Whenever I login on the site to do Tatkal booking, the site mysteriously depicts "Services Unavailable" message from dot 8.00 am to around 8.10 am. The same site works properly till 7.59.59 am and as soon as the clock strucks 8.00 am, we get the "Service Unavailable" message. And when the site comes up after some time, all we see is "Tickets Unavailable" or "Waiting Lists". This has happened around 4 times with me. I can take 1 time as a coincidence, but 4 times is tooo may coincidences. Also, there was a complaint in Newspapers, that many a time the servers are delibertely shut down by some dirty elements within the Railway itself, to let the big Online Agent have the tickets. How can anyone explain the facts, that in non peak time, tickets to the tune of 270+ be booked in 5 mins. It;s time that the railways take notice of this. OTHERWISe shut down the bloody servers. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Ramesh L

from Mumbai, Maharashtra

This is exactly my experience. I have tried several times to book tickets. But at 08.00 a.m. the server of irctc mysteriously turns off with the message service unavailable. Whether tatkal booking or 90 days advance reservation, every time it is the same situation. Mrs. Mamata banerjee should do something to catch the culprit responsible for such fraud and punish him'her.

santoshkpanda

from Ghugus, Maharashtra

I got the message while trying to book tatkal ticket.

'Sorry we can book ticket after 08:00 Hours' .
- 08:00 Hours in which time zone ( Is I
- IRCTC does not display the current time ( So you do not have any chance to know when does the clock in irctc tick 08:00 )
- Service unavailable between 08:00 - 08:20 ( Here again a wild guess regarding 08:00 AM. do not know when it is )
- For some trains the tatkal seats available for the 4th day comes to 2 digits from a whopping 3 digit number (e.g In Konark Express, tatkal seats available for the 5th day is 167, but tatkal seats available for 4th day is 12 !!! . And you guessed it right tatkal seats available for 3rd is 2 digit waiting list number )

putul1970

from Gurgaon, Haryana

WHY THERE IS NO STOPPAGE OF RAJDHANI IN BARDDHMANN JUNCTION. IT CREATES A LOT OF PROBLEM FOR PEOPLE TRAVELLING IN RAJDHANI . ITS VERY BAD TO THINK THAT THERE ARE ONLY TWO STOPPAGE IN WEST BENGAL FOR RAJDHANI. I WOULD LIKE TO REQUEST YOU TO MAKE A STOPPAGE OF RAJDHANI IN BARDDHAMAN JUNCTION ALSO.