[Resolved] IRCTC .co.in — cancel ticket refund value | |||
Dear Sir, I Bhuwan singh Bisht cancel a ticket whom PNR-No.[protected].this ticket total amount 1090.00 but refund value 920.00. Refund Rules Ticket Booking/cancellation Hours: 00.30 HRS to 11.30 HRS IRCTC Service Charges for I-Ticket (Service charge levied is not Refundable):- Class Service Charge Sleeper Class/Second Class (SL/2S) Rs.40/- per ticket Higher Class (1AC,2AC,3AC,CC,3E,FC) Rs.60/- per ticket IRCTC Service Charges for E-Ticket (Service charge levied is not Refundable):- Class Service Charge Sleeper Class/Second Class (SL/2S) Rs.10/- per ticket Higher Class (1AC,2AC,3AC,CC,3E,FC) Rs.20/- per ticket Refund Rules:- Reservation Failed Transaction:- If amount getting debited from customer account and ticket not issued, IRCTC will refund the entire Fare and IRCTC service charges electronically(as credit to the relevant credit /debit card account used for the transaction), but the bank/card transaction charges are likely to be forfeited. IRCTC's payment reconciliation team works on a 24 x 7 basis, IRCTC offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts. This is on account of the multiplicity of organizations involved in processing of online transactions, the problems with Internet infrastructure currently available and working days/holidays of financial institutions. Cancellation before Chart Preparation:- All refund will be processed as per Extant Railway Rules: Cancellation Charges:- The amount deducted is based on the time of cancellation and the status of your ticket. Detailed explanations are given below:- For cancellation of confirmed tickets more than one day in advance of the scheduled departure of the train, excluding the date of journey, the minimum cancellation charges based on the class of travel as follows:- Flat Cancellation charges per passenger Class of your ticket Rs.70/- AC First/Executive Class Rs.60/- AC Chair Car/First Class/AC 2 Tier/ AC 3Tier Rs.40/- Sleeper Class Rs.20/- Second Class So please verify this . E-mail:- [protected]@rediffmail.com Mob.No. [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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