[Resolved]  IRCTC.co.in — TDR raised on 22-Aug-2012 (Reference No: ekt[protected])

Address:

Mumbai City, Maharashtra

Reference No: ekt[protected] dt. 22-August-2012 PNR [protected].
Passenger name : R.M. Zuzarth.

Due to a road accident and a traffic jam while making my way to the Thivim Railway Station on 22-August-12, I was not able to be on time to board the train No. 10112 - Konkankanya. I immediately filed a TDR as detailed above. As per the rules of the Railways, the refund is given to the passenger after 90 days. The 90 days have expired on 22-Nov-2012 and another 40 days have added for the refund making it 120 days. Do not understand does the Railways have their procedures in place or it is just on books ? I am a senior citizen and I look forward to your assistance in expediting the refund of my non-travel on the said train.

R.M. Zuzarth
[protected]