respected sir,
i was travelling with my e-ticket dated on 25/10/2008 via train no. 2416
(PNR-[protected]) that was waitlisted but assured by my booking agent MR. ANUP MALHOTRA, MALHOTRA CONSULTANCY, 18/2 LOWER GROUND FLOOR, OLD RAJINDER NAGAR, NEW DELHI, -110060, PHONE NO. [protected], [protected]. that atleast i can travel if waitlisted e-ticket is not cleared. but TTE didn"t allowed me for even travelling. when i talked to the agent, he said u need original ticket to cancel. and when i reached there he is not refunding the money. so kindally help me out.
yours faithfully
rajesh
Aug 14, 2020
Complaint marked as Resolved
Sir,
I booked my e-ticket thru IRCTC trans ID [protected] for SL Class train no. 1041, Pune City to Chennai on 23/03/09 and the ticket was not issued after receiving pament thru CITI BANK debit card.The IRCTC Web Page got Expired.
So I once again I RELOGGED Into my IRCTC Account trans ID [protected] to book a ticket again (Thinking the previous Transaction was NOT SUCCESSFUL) *****By mistake"****. At SL Class train no. 1041, Pune City to Chennai on 23/03/09.And the ticket was not issued.The IRCTC Web Page got Expired.
I checked the refund status.The refund status shows for transaction ID [protected] as settlement requested for which Rs 549 is already been debited from my CITI BANK account .I kindly request the Railways to arrange my refund amount of Rs 549/- as early as possible.
With Best Regards,
J.NEVRON MERVIN.