Irctc — No one responds at IRCTC helpline numbers | |||
Dear Sir/Madam , I was trying to book a ticket for my parents from Bangalore to Howrah ,by Duronto express . While making payments ,IRCTC payment gateway page expired and I could not get my ticket . However the fare amount was debitted from my citi card .When I called Citi they gave me transactionapproval code (067964) and asked me to speak with IRCTC. Both the numbers provided by you are useless .The Chenai number[protected] rings and then someone picks it up and hangs up the same ,where as Delhi number[protected] is a number not in use any more /invalid number . Please let me know whom do I contact regarding this and what would be the contact numbers . Also kindly remove this false information (help line numbers) from your site . I would be glad to hear from you on my personal number [protected] Warm Regards Anup [protected] Was this information helpful? | |||
 2 Comments | |||
Comments
Thanks Kaushik,
I will try out IR site as suggested, menawhile I have spoken to CITI, but they say that they have already received a transaction ID (they provided me the same ) now I need to contact some one from wither IRCTC or Indian Railways may be .
In case if you know a number which can help me, you may kindly provide me .
Thanks
Anup
I will try out IR site as suggested, menawhile I have spoken to CITI, but they say that they have already received a transaction ID (they provided me the same ) now I need to contact some one from wither IRCTC or Indian Railways may be .
In case if you know a number which can help me, you may kindly provide me .
Thanks
Anup
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![Indian Railway Catering & Tourism Corporation [IRCTC] Phone](/img/bn/phone.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Phone"){kind=small}
+91 44 2530 0000
![Indian Railway Catering & Tourism Corporation [IRCTC] Website](/img/bn/www.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Website"){kind=small}
![Indian Railway Catering & Tourism Corporation [IRCTC] Address](/img/bn/location.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Address"){kind=small}
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
as for IRTC, if they really don't respond, contact Citi for a "chargeback" if your ticket is not delivered to you.