[Resolved]  Irctc — Refund not received

Address:Pune, Maharashtra

Ref : PNR no: [protected].
No Refund after nearly a month.
Reason for TDR :
Irctc confirmed one ticket among family of 5. All other tickets were WL 1/2/3/4.

I fail to understand the logic of confirming one ticket. The rule does not permit travel on waitlisted e-ticket. The authorities have not responded to my querry.

Most of the time the querries seem to be answered by unknown( no name or designation is mentioned on the mail response) youngsters in an immature manner.
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Aug 13, 2020
Complaint marked as Resolved 
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Respected Sir,

My PNR No. is [protected].I have file TDS on 12.08.2010 and still not received my refund.

So many time i make phone calls and emailed to [protected]@irctc.co.in and [protected]@ictct.co.in but each time get auto system genrated reply that we are doing needful but nothing happen.

I request you to please look in the matter and take action.

Thanking You.

Yours Faithfully
Hem Raj Goyal
[protected]@hotmail.com
Mobile No. [protected] [protected]
[protected]
Transaction Details
PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
Booked On: 2-7-2010 Class: SL Internet Service Charge: Rs 10.00
Date Of Journey: 08/7/2010 Railway Zone: IRCTC Bank: SBI Debit
Total: Rs 287.00 Train No: 0892 Ticket Charge: Rs 277.00
From Station: GWALIOR(GWL) Quota: General To Station: SHAHDOL(SDL)
IRCTC Zone: IRCTC

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 ANUJ GUPTA 22 Male S4 0041/ LB Booked

TDR Details
Reason For TDR: Train Late More Than Three Hou
rs And Passenger Not Travelled
. TDR Status: CCM Registered Reference No: ekt[protected]
TDR Zone: SEC TDR Filing Date: 10-Jul-2010
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00
1)pnr no-[protected] 2)pnr no-[protected] dear team i have filled TDR for both the tickets one was from pune to nagpur and other was from nagpur to pune by azad hind express because train was late more than 3hrs..it is more than 90 days now but i haven't received my refund when i call them they gave me railway number when i gave call to railway they dont talk properley and abuse and hang up on me..please help me out..im in deep mental pressure
i ve cancelled 2 tkts vide pnr no. [protected] @ [protected], on 8/2/2011,but ive recd refund of rs 209 for i tkt only. till date i ve not recd the amount for the other tkt, when they were cancelled on same day, thanks

IRCTC — Refund not received for ONE YEAR FIVE MONTHS

SUB : Refund Request for PNR [protected] ; Trans ID :[protected] ;Train : 2424 DT: 12.08.09


This ref the above subject . The TICKET was was not confirmed till chart preparation. Pl find the following details for your ref

PNR [protected] ; Trans ID :[protected] ;

Train : 2424 DT: 12.08.09

Money transferred FROM ICICI a/c no : 6 [protected]

IRCTC refund status as per their site : Refund under process ONE MORE THAN A YEAR.
Can this be expidite please !!
CAN THIS BE EXPIDITE PLEASE !! HOPE U TAKE CARE OF YOUR CUSTOMER .
Sir, I have filed TDR for refund of partially cancelled ticket on 13 Nov 2008,I have written letter to GM,IRCTC also but till now i have not received refund.if i check status of TDR it is showing CCM registered.But if i check detailed status it is showing message as unable to show due to communication failure.

TDR detailed is as follow:

Transaction Id. :[protected]

PNR Number. [protected]

TDR Entry Date : 13-Nov-2008

Status : CCM Registered


Please reply as early as possible.
Thank You
I had cancelled a train ticket (PNR - [protected], Train Number - 2874, Date Of Journey: 28/5/2010) on 29th May 2010 since the train got scheduled to depart more than 3 hours from the original departure time at the starting station and also there was a route change i.e. the train was NOT going through it's regular route. My destination station (DTO) was not in the revised route hence I did not board the train and raised a TDR on the very next day.

There has not been any refund till today i.e. 31st May 2011 (more than 365 days). Can someone look into this and get back with reasons of delay.

Thanks.
The same happened with me also. (PNR: [protected], Date Of Journey: 15/1/2011, TDR Filing Date: 19-Jan-2011, Reason For TDR: Train Cancelled.). Its been more than 4 months and no amount is refunded till now. Railway service are really pethetic.
Dear Sir

I had booked some tickets via www.irctc.co.in through my united bank of india' s debit card via hdfc pg gateway, some tickets were cancelled and the amount which should be deposited into my account has still not been deposited, when consulted to irctc.co.in they said the amount has been remmited by them but the transaction has been not completed and the amount is deposited to HDFC PG when consulted them they asked me to the provider of the card that is united bank. and when i asked united bank their reply was that there was no receipt of the money.

I have been trying to ask them via mails there is no proper response nor a proper solution as to how to get the refund back.

The refund is of tickets purchased in the year[protected] amounting to Rs.12,746 the details and the break up of the same are

Details of PNR

Cancellation Date PNR no. Amount of refund to be received Mail received from IRCTC for the confirmation of refund
15-Jul-2008 [protected] 1159/- 17 July, 2008
15-Jul-2008 [protected] 1266/- 17 July, 2008
19-Jul-2008 [protected] 3033/- 23 July, 2008
20-Nov-2008 [protected] 353/- 23 November, 2008
28-Jan-2009 [protected] 1472/- 31 January, 2009
28-Jan-2009 [protected] 506/- 31 January, 2009
16-Mar-2009 [protected] 754/- 19 March, 2009
16-Mar-2009 [protected] 4175/- 19 March, 2009
1st-April’09 [protected] 28 /- 8 July, 2009


Kindly look into the matter so that i can get my refund as soon as possible.

Thank you

Regards
Mohit Solanki
[protected]
Dear Concerned,

I had booked 3 tickets via www.irctc.co.in through my PNB debit card.but one ticket has been cancelled by us within two days of booked the ticket & two tickets were not confirmed before 2 hour journey on 19 june & before some time one ticket has been confirmed & another one has not been confirmed.We have raised TDR also on 19 june 2011.but no response has come till date & the amount which should be deposited into my account has still not been deposited.We have make so many calls to IRCTC but no one has picked up the phone if they have picked not given me the proper response.These are the details of my journey...

Date of Journey-19 june 11
Amount - 2910
TDR Reference No- ekt[protected]
PNR No-[protected]
Place- Howrah to Agra Fort
Train no-12307

KINDLY RESOLVE THE PROLEM & CREDITED THE AMOUNT INTO MY ACCOUNT.

Thanks & regs,
Priya Baijal
[protected], [protected]
Dear Sir,

I am waiting for this reply & getting solved it.

Railways — no response /refund for tdr filed more than a year back

I had booked a train ticket through IRCTC portal. Later because the train was delayed for 8 hours, I did not travel. I had filed a TDR on the very next day ie; July 3, 2010. However, till date despite repeated follow up with IRCTC, I have been unable to get a valid response or refund.

IRCTC officials blame the delay on railways and railway officials ask to follow up with IRCTC since the ticket was booked through IRCTC.

Kindly help.

Details are as below:
Transaction ID: [protected]
PNR Number: [protected]
Date Of Journey: 02/7/2010
Name - Aseem Maru
Mobile - [protected]

IRCTC — refund not received

I Have booked a ticket from bhopal to agra cantt on 21/08/2011
Date of journey was 22/08/2011
train name & no. A P EXP & 12723
PNR NO. [protected]
CLASS 1 A.C
FARE 2832/- FOR TWO ADULTS
The train was late by 5hours 45 min. so i cacelled my ticket but still till date i havent recived my refund of rs-
2832/- AS PER RAILWAY RULES IF THE TRAIN IS LATE BY MORE THAN 3 HOURS U WILL GET THE FULL REFUND. So please see to the matter and do the needfull.
Regards
puneet guwalani
32 surya nagar
agra

IRCTC — TDR not refunded after more than 11 months

I file a TDR on Feb,04, 2011 which details are
PNR No. [protected]
TDR Ref. No. ekt[protected]
The reason was train was running more than 3 hours late. But
I have not received my refund till now. I sent many mails to '[protected]@irctc.co.in'. but nothing happened. I called their CC, they gave a no which is never work. I want my money back as soon as possible.
i had made a booking in may for my trip to goa from irctc . but when we traveled the train was canceled and they put me on refund . they told me it will take 90 days for refund but untill now it has been 7 months they had not refunded my money and just giving me reply that my refund is in process . .My pnr no is No.[protected]. i have send several reminders .
Dear Sir,
I have booked booked two tickets on 8th dec 2011 through my HDFC CARD No - [protected] and paid though your payment gateway. It was subsequently cancelled on 21/01/2012 and as per refund status it is already refunded to your gateway but not yet credited to my credit card account. So I furnish the full particulars as under and request you for refund.
Sl Transaction ID PNR No Total Am(Rs) Bank
a) [protected] , [protected] 2025/- hdfcvbvpg
b) [protected] , [protected] 4080 /- hdfcvbvpg

Yours faithfully,

Himanshu Singh Dt.25/01/2012
Ph - [protected]
I Have yet to received the REFUND. Can it be taken care on early date please !

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