[Resolved]  Irctc — Refund not received

I tried to book on line ticket at irctc site on 15/11/2011 from Kanpur to Ghaziabad using my credit card no. 4718xxxxxxx7078. The transaction ID was [protected]. The t/c was not issued because of payment not received from bank.On the contrary my bank (AXIS Bank) had charged an amount of Rs 583.47 against this transaction.I make on line complaint at irctc attaching the scanned copy of my credit card statement (Wherein payment to irctc is clearly shown). I have been following the case for the last 20 days but till date no results.The online generated ticket ID against this complaint is
IRCTC #395372. Kindly resolve the issue. My contact details are as below:
MailID [protected]@gmail.com
Mobile: [protected]
Address: P-139B, Sector-23, Sanjay Nagar, Ghaziabad,

Dear Sir and Madam,
I Filed TDR in IRCTC as the train was late for more than three hours and i had to board a different train but i have not received the refund amount yet.The details of the ticket are as follows:
Date Of Journey: 20/6/2011
TDR Filing Date: 20-Jun-2011
Transaction ID: [protected]
Reference No: ekt[protected]

It has been more than 7 months.Hoping to get reply soon

Thanking you
Bittu Goyal
email: [protected]@gmail.com

REFUND OF PNR NO [protected]
Inbox
x


Piyush Tandon
Feb 15

to care
DEAR SIR/MADAM,
WITH REFERENCE TO THE ABOVE PNR BELOW TICKET BOOKED ON 2ND AUGUST.11 AND TDR FILLED ON 6TH AUGUST.11 DUE TO TRAIN LATE MORE THAN 3 HOURS LATE AND PASSANGER NOT TREVELLED. BUT TILL DATE I HAVE NOT RECEIVED REFUND WHILE IT IS MORE THAN 6 MONTHS ARE OVER OF FILLING TDR.
AFTER ENQUIRY REFUND STATUS SHOWING FORWARDED TO RAILWAY,KINDLY LOOK IN THIS MATTER AND ARRANGE TO REFUND IN MY ACCOUNT.
THANKS &REGARDS
PIYUSH TANDON


PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
Booked On: 2-8-2011 Class: 2A Internet Service Charge: Rs 20.00
Date Of Journey: 06/8/2011 Railway Zone: NWR Bank: canarabank
Total: Rs 664.00 Train No: 15609 Ticket Charge: Rs 644.00
From Station: SIWAN JN(SV) Quota: General To Station: LUCKNOW NR(LKO)
IRCTC Zone: Chief Commercial Manager Refund, North Western Railways Jaipur

Ticket Details


S# Name Age Sex Coach Seat Res-Status
1 ASHOKKUMAR SINGH 36 Male
0000/ Booked

TDR Details

Reason For TDR: Train Late More Than Three Hou
rs and Passenger Not Travelled
. TDR Status: Forwarded To Railway Reference No: ekt[protected]
TDR Zone: NWR TDR Filing Date: 06-Aug-2011
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00
9 older messages

[protected]@irctc.co.in Mar 2 (10 days ago)
There is no need to reply to this message right now. Your email has been assi...

[protected]@irctc.co.in
Mar 2 (9 days ago)

to me
Dear Customer,


At the outset, please accept our sincere apologies for the delay in responding to your mail.

We would like to inform you that again your below enclosed email has been forwarded to the concerned department.You will receive a reply in this regard shortly. Please cooperate with us.







Thanks & Regards
Shehnaz Bano
Executive (Customer Care)
IRCTC
[protected][protected] Original Message[protected]--------
Subject: Re: Re: Re: Re: REFUND OF PNR NO [protected]
From: [protected]@gmail.com
Date:[protected]:51:02+05:30
To: [protected]@irctc.co.in
[protected][protected][protected][protected]

DEAR SIR /MADAM,
ON 16TH FEB MS PRATIMA SONAR WROTE THAT I WILL BE GETTING REPLY FORM CONCERN DEPARTMENT,ON 17TH FEB.12 MR.SUNIL CHAUHAN WROTE THE SAME LANGUAGE& ON 22ND FEB.12 MS ALKA WROTE THE SAME THAT I WILL BE RECEIVING REPLY FROM CONCERN DEPARTMENT SHORTLY.
BUT I AM VERY SORRY TO INFORM YOU THAT AFTER 22ND FEB.10 DAYS HAVE PASSED& NO REPLY/STATUS OF MY TDR FILLED ONLY SO MANY ASSURANCE FROM LETTERS.
NOW I REQUEST YOU TO KINDLY PROVIDE ME THE HIGHER AUTHORITY CONTACT NO& MAIL ID SO THAT I MAY DIRECTLY TOUCH WITH HIM.
REGARDS
PIYUSH TANDON

On Wed, Feb 22, 2012 at 3:22 AM, <[protected]@irctc.co.in> wrote:
Dear Customer,

We would like to inform you that your below enclosed email has been forwarded to the concerned department.You will receive a reply in this regard shortly.


Thanks & Regards
Alka

Executive, Customer Care
[protected]@irctc.co.in
Ph:[protected]
www.irctc.co.in
[protected]-------- Original Message[protected]--------
Subject: Re: Re: Re: REFUND OF PNR NO [protected]
From: [protected]@gmail.com
Date:[protected]:17:44+05:30
To: [protected]@irctc.co.in
[protected][protected][protected][protected]

DEAR SIR/MADAM,
 STILL WAITING FOR THE STATUS.
THANKS
PIYUSH TANDON

On Fri, Feb 17, 2012 at 9:47 AM, <[protected]@irctc.co.in> wrote:
Dear Customer,

We would like to inform you that your below enclosed email has already been forwarded to the concerned department.Kindly cooperate.


Thanks & Regards

Sunil Chauhan

Executive, Customer Care
[protected]@irctc.co.in
Ph:[protected]
www.irctc.co.in

[protected]-------- Original Message[protected]--------
Subject: Re: Re: REFUND OF PNR NO [protected]
From: [protected]@gmail.com
Date:[protected]:04:20+05:30
To: [protected]@irctc.co.in
[protected][protected][protected][protected]

DEAR MADAM,
 WE HAVE NOT RECEIVED ANY REPLY FROM CONCERNED DEPARTMENT AS PER YOUR THIS MAIL.. THIS IS FOR YOUR INFORMATION.
 THANKS & REGARDS
PIYUSH TANDON

On Thu, Feb 16, 2012 at 8:52 AM, <[protected]@irctc.co.in> wrote:
Dear Customer,

We would like to inform you that your below enclosed email has been forwarded to the concerned department.You will receive a reply in this regard shortly.




Thanks & Regards

Pratima Sonar
Executive, Customer Care
[protected]@irctc.co.in
Ph:[protected]
www.irctc.co.in

[protected]-------- Original Message[protected]--------
Subject: Re: REFUND OF PNR NO [protected]
From: [protected]@gmail.com
Date:[protected]:30:31+05:30
To: [protected]@irctc.co.in
[protected][protected][protected][protected]


DEAR SIR/MADAM,
WITH REFERENCE TO THE ABOVE PNR BELOW TICKET BOOKED ON 2ND AUGUST.11 AND TDR FILLED ON 6TH AUGUST.11 DUE TO TRAIN LATE MORE THAN 3 HOURS LATE AND PASSANGER NOT TREVELLED. BUT TILL DATE I HAVE NOT RECEIVED REFUND WHILE IT IS MORE THAN 6 MONTHS ARE OVER OF FILLING TDR.
 AFTER ENQUIRY REFUND STATUS SHOWING FORWARDED TO RAILWAY,KINDLY LOOK IN THIS MATTER AND ARRANGE TO REFUND IN MY ACCOUNT.
THANKS &REGARDS
PIYUSH TANDON
ÂÂ

PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
Booked On: 2-8-2011 Class: 2A Internet Service Charge: Rs 20.00
Date Of Journey: 06/8/2011 Railway Zone: NWR Bank: canarabank
Total: Rs 664.00 Train No: 15609 Ticket Charge: Rs 644.00
From Station: SIWAN JN(SV) Quota: General To Station: LUCKNOW NR(LKO)
IRCTC Zone: Chief Commercial Manager Refund, North Western Railways Jaipur
ÂÂ
Ticket Details


S# Name Age Sex Coach Seat Res-Status
1 ASHOKKUMAR SINGH 36 Male
0000/ Booked
ÂÂ
TDR Details

Reason For TDR: Train Late More Than Three Hou
rs and Passenger Not Travelled
. TDR Status: Forwarded To Railway Reference No: ekt[protected]
TDR Zone: NWR TDR Filing Date: 06-Aug-2011
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00

Click here to Reply or Forward

IRCTC will book if even one tkt is available. Probably out of 5 passengers, only one had confirmed availability. Others obviously would have gone to waiting list.

This is what happens in a system (who books first they will get tkt). So please dont blame irctc site for it. It is logically may be wrong but technically correct. There are lot of cases where one tkt is booked and they actually travel.

Regarding refund: (Call them thats better)
The following site would be of help

https://www.irctc.co.in/beta_htmls/Alerts_mone_debited.html

or

Customer Care No.[protected]

Fax no.[protected]

Chennai Customer Care No.[protected]



For Railway tickets booked through IRCTC

General Information

I-tickets/e-tickets: [protected]@irctc.co.in

For Cancellation E-tickets: [protected]@irctc.co.in

IRCTC — Refund not received

PNR[protected] tatkal TICKET WAS BOOKED against credit card on the Railway counter (Pune) amountign to 2640.
and since the ticket was in waiting list we couldnot board the train and the same has been submitted on teh counter for refund and it was stamped by the clerk and we have sent the tickets for refund.We have not recieved our refund in the acccount nether no update has been received.

Have mailed and discussed the same with the care [protected]@irctc.co.in.

No update has been received and no one is helpful in this matter.

IRCTC — Refund not received

Train no 12604 cancelled on 30.09.2012 at Hyderabad. I filed TDR on02.10.21012.
PNR no [protected]
ID no [protected]
Refun status appears as refund arranged on 10.10 2012. Still amont not credited to my account.
Approved status no EKG [protected]
Kindly follow up

i traveled in Goa Express 12779by pnr [protected] on 27th jan 2013 at morning about 4 am, 2 police personnel came to our coach and start to tease me and our family members as they were dunked and wants some cash because they were searched our pockets and asking for cash .it was nearby agra and after a long arguments and mental tortured and by interference of other passengers they walked to another coach.we are requesting to the concerned dept. and officials to enquired the matter and do the needful action so that another incident could not be happened.
naresh agarwal
[protected]

No refund received for the below cancelled tickets.

1.PNR No [protected], ID No [protected] Ticket by Train No 12740, DOJ-20 Feb 13 from SC- VSKP Cancelled on 20 Feb 13 . Till date no refund received.

2.PNR No[protected], ID No[protected] Ticket by Train No 16054, DOJ - 10 Feb 13 From TPTY - MAS Cancelled on 08 Feb 13 . Till date no refund received.

I request your esteemed intervention in this issue and do the need full.

I was booked a ticket on 12/09/2012 through irctc.co.in
here is this detail--pnr no-[protected]
in this pnr number had booked 2 tickets.
But I could not travel.
I was not able to cancel the ticket so I Tdr filed on[protected]
here is the refernce number-ekt[protected]
And yet I have not received any refunds.
I called and put the mail but nothing has happened yet.
please solved my problem soon.
thanks.

MD MODDASSIR
[protected]

I booked two tickets one from Mumbai Central to Jaipur (Journey Date - 1/11/2013) and the other one of Jaipur To Mumbai Central (4/11/2013). I cancelled them and got a sms from IRCTC that Rs. 445 against each ticket will be refunded. So, the total of Rs. 890 must have been refunded to me but after 20 days it is still not refunded.
Kindly help me out get my money back.
PNR No. : [protected]
PNR No. : [protected]

Deepanshu Pancholi - [protected]

forgot id nd password

made id last year have forgoten plz help recovering it

I dont recevie recover password on email id.

Dera Sir, My id:-sonu6664 Email id:[protected]@yahoo.com Sir I dont recevie recover password on email id.i want to cancel my today ticket so send me new password as possible as fast.

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