[Resolved]  IRCTC / Shubh Yatra — Amount of Rs.331/- deducted from my account for renewal of Shubh Yatra Membership

Dear Sir,
My Shubhyatra Loyalty Membership is [protected].I had tried to renew my Shubhyatra Loyalty Membership on[protected] online through Netbanking from my Axis Bank account.An amount of Rs.331/- was deducted on[protected],but my membership was not renewed.
Since then I have written several mails to [protected]@irctc.co.in to refund my amount of Rs.331/-,for the failed transcation.I got a reply from them that the amount will be refunded within 3-5 days,but it is almost 15 days,my amount has not been refunded. Now they have stopped replying to my mail.
I got my account renewed by paying the amount again on 4/9/2011,but this refund of[protected] is still awaited.
I shall be very thankful to you if you please look into the matter and get the amount of Rs.331/- refunded.
Awaiting for a favourable reply,
(Sanjay Chalana)
Contact No:[protected]
N.B. I got my account renewed by paying the amount again on 4/9/2011,but this refund of[protected] is still awaited.