[Resolved]  Irctc — REFUND ON TDR

Address:South Sikkim, Sikkim

R/Sir,

As per railway rule on submission of TDR, refund will be done within 90 days i.e. three months. But in my following case approx. 490 days (16 months) has been passed and refund is not done till date. The details is taken from my login page on www.irctc .co.in. as follows:

Transaction Details
PNR Number [protected] Booked On [protected]
Transaction ID [protected] Ticket Type eticket
Class SL Internet Service Charge Rs 15.00
Date Of Journey 03/1/2009 Ticket Charge Rs 344.00
Bank CITI EMI Total Rs 359.00
Train No 4056 Railway Zone NF
From Station SAHIBGANJ JN(SBG) IRCTC Zone Chief Regional Manager/Eastern Zone/Guwahati (IRCTC) Guwahati
To Station NEW JALPAIGURI(NJP) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 S K SINGH 38 Male S9 0033 Booked
2 SMT PRATIBHA 30 Female S9 0036 Booked

Reason For TDR : Train Late More Than Three Hours.
TDR Status : CCM Registered
Reference No : ekt[protected]
TDR Zone : NF
TDR Filing Date : 06-Jan-2009
Forward To Railway On : 07-Jan-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

Hence it is requested to make arrangement for early refund.

Thanking You,
Yours
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information