[Resolved]  IRCTC / TDR — TDR REFUND

Sir,

I had sent several reminders to IRCTC regarding TDR REFUND still i had not received from IRCTC.

Pls. find the respose below from IRCTC since August'09 I am tracing with them.


Pls. do the needful.


From: TDR <[protected]@irctc.co.in>
Subject: [Fwd: Re: Fw: Re: Re :Email From IRCTC]
To: [protected]@yahoo.co.in
Date: Monday, 24 August, 2009, 4:10 PM



Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/South Eastern Railway on dt.09.04.09. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 24.08.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..


Regards,
Ved Prakash
[protected]@irctc.co.in
Ph:[protected]

IRCTC — LAST REMINDER REGARDING TDR

Sir,

This is in reference to the TDR file on 17th feb,2010. The TDR Ref No.is ekt [protected] the refund sought for PNR NO- [protected] vide the refered TDR is still awaited.Even after the period of nine months the refund has not been made which is very deplorable and disappointing considering the modern on line facilities available.The delay shows the lethargic attitude of railways towards its customers

I once again request you to speed up the matter, failing which I will have no other option but to approach the relevant court of law i.e.consumer court. Hopefully the matter is resolved at the earliest.

Ashok Rao,
Indian Audit & Accounts Department.