[Resolved]  Irctc — TDR REFUND AMOUNT

IRCTC COMPLAINT REGARDING TDR REFUND AMOUNT

I CANCELLED MY TICKET BEARING PNR -[protected] (MANGALORE TO MUMBAI) COSTING RS 1230 ON 17 JUNE 2013 BECAUSE THE TRAIN WAS LATE FOR MORE THAN 6 HOURS. AS PER THE RULES OF RAILWAYS 100% AMOUNT OF THE TICKET SHOULD BE REFUNDED.BUT IRCTC REFUNDED ONLY 50% i.e RS 615.

I HAVE ATTACHED THE COPY OF THE WEB PAGE OF IRCTC SHOWING ALL THE DETAILS.
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Aug 14, 2020
Complaint marked as Resolved 
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IRCTC — Refunding of TDR amount

Dear Sir,
I have booked a ticket on 8-9-2008 from Jammu Tawi to Amritsar PNR No. [protected]
The Train Late More Than Three Hours so i am file a TDR on[protected] for the refund of ticket amount which is approved by the admin.
The TDR status shown to me is:
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 30-Oct-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

It takes more than 6 months but i am not recieved my payment yet.
Please look at this matter.
This has been really ahorrible experience with the IRCTC as I am yet to received my refund towards the TDR request which is filed on 04the may 2009.These guyes even are not replying to my mails and updating me of any progress. I am really disapoointed of this horrible customer serivce.

Can anyone help me out as I am crying in wilderness and no help from this (irctc).

Please guide me.

sudhir
[protected]

IRCTC — Regarding TDR Refund

Dear Admin,

I booked a e-ticket and I have cancelled the ticket on the date of journey as Train was late more than three hou
rs and I have not travelled, I filed TDR for the refund of my Fare.
It has been 15 days over and still the refund is not done. The status is still showing as "Forwarded To Railway". I have furnished the details of TDR filing below.


TDR Details
PNR Number: [protected]
Date Of Journey: 22/3/2011
Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled
TDR Status: Forwarded To Railway
Reference No:ekt[protected]
TDR Zone: CR
TDR Filing Date: 22-Mar-2011
Refund Status: Refund under Process
Refund Date: Not Available Refund Amount: Rs.0.00



Please let me know, how to get my money back.

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