[Resolved]  Irctc — Ticket status got changed from RAC to wait list after chart preparation

Sir/Madam,
I booked a ticket for my mother in law in train no - 12397 from Gaya to Delhi dated - 27 July 2013. Journey date was 31st July 2013 in 3 tier A/C , PNR no : [protected] . At the time of booking , ticket status was RAC 8. On our journey date when we reached to the station, we came to know that after chart preparation our ticket status changed from RAC to waiting. As it was e-ticket, we were told that ticket will get automatic cancelled. we had an emergency to reach to Delhi, so we booked a tatkal ticket for next day.
Till Today, I have not received my money back for the 31st July ticket. So I had the loss of: my one day + taxi fare from my home to railway station + Ticket charge of 1132/- + tatkal ticket charge of next day.

Please help me.