Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — Too slow

Bibekananda Basu

from Thane, Maharashtra

Address:

Thane, Maharashtra

When IRCTC was started , people wecomed it. Now it is a botheration. It is too slow to have the patience. World is fast and faster, our irctc is slow and slower. Most iritating fact is that , while booking a ticket because of slow process , the fare is deducted but it shows "time expired" . What all nonsense means to embarass the people?
Let I.R. make it quicker , or let it be stopped.
>> Another suggestion : To stop malpractices in internet booking , please start putting " date of birth" of the concerned passengers and that should tally with i- cards. Now only age is put and it can be forged .
Please make programmes accordingly.
But put irctc at fast truck.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

PREM_BITTOO

from Guwahati, Assam

IRCTC — IRCTC causing botheration

Dear Sir,
I would like to bring your attention to IRCTC Railway Ticket Booking related problems. I tried to book railway tickets vide Transaction ID: [protected], Transaction ID: [protected], Transaction ID: [protected] and Transaction ID: [protected].
Every time the money is remitted by the Bank the ticket was not booked because of communication failure from IRCTC end. In this regard I would request you to bring the attention of public in general and railway ministry in particular on following issues:-
1) How come the ticket booking could be processed up to last but one stage, all other things went right, money was taken by IRCTC but communication failed or some problem occurred at last stage and ticket could not be booked.
2) Is it just a coincidence, or pre-planed, well arranged to favor some touts in some way?
3) What right the IRCTC has to keep the money for so long even when the transaction failed?
Sir, as you can see the mental torture and botheration caused by these practices needs a tough dealing that only can be done with your help and support. Please help.
Thanking you in anticipation.
Prem Kumar

vinodsv91

from Chennai, Tamil Nadu

IRCTC — Slow process

The booking of rail tickets through Internet is very slow and they are debiting the amount from the bank but the ticket will not be confirmed. The ticket will be as transaction failed. Please verify and rectify the problem as soon as possible.