[Resolved]  IRCTC Website — Poor Website Performance

Today i tried to book ticket from Chennai central to Erode and Chennai central to Coimbatore. I entered into the payment gateway and once i gave pay it shows some page without any proper link or proper message. But the payment got deducted from my account. And i tried to relogin to the website it shows service unavailable. And again i tried to book the ticket second also i got the same page and the amount is also deducted from the account. Totally i lost 1176Rs.(639 + 537) . At last i booked the ticket in WL37 & WL38. Here with i attached the page screenshot which i got from the website. I want you to file a case and stop IRCTC website immeditily and stop do the needful to the public. I hope u received the performance related complaints day to day. Public are facing problems and the agents are getting profits. So take necessary action immeditily.
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Aug 14, 2020
Complaint marked as Resolved 
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Can somebody from irctc teach me how to book tickets from a blank webpage? Thats what I am seeing whenever i try to book tickets on tatkal.
IRCTC is totally waste site Indian railway should through it away and launch their own portal

IRCTC — Poor website performance

Indian Railways website (www.irctc.co.in) was so pathetic which works fine only once a blue moon.

It takes so long to login, most of the time website will be down. And the performance of the site is deteriorating day by day. It takes more than 30 mins to just book one ticket. Forget about booking tatkal on irctc it never happened to me.

Please take action. Fix the problems.

IRCTC — Poor performance of website

Sorry,Connection Problems Please try again-200. This the frequent message i get from IRCTC website while booking. Please improve the quality of railway service.

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