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[Resolved]  IRCTC.co.in — Online Payment made but no ticket received

Yesterday afternoon I tried booking a ticket via irctc.co.in
Payment was made thru SBI online site but after the payment was made, the irctc site immediately went down and didnt come up till yesterday evening
I tried calling up all the numbers given in irctc.co.in and also mailed multiple times to [protected]@irctc.co.in but havent received any response till now

Can somebody out there help
My number is [protected]
Rony
Complaint marked as Resolved 2020-08-13 23:58:08
Complaint comments  211 Comments     Updated: Share0Tweet0

Comments

IRCTC.co.in — Booking of non running train ticket and deducting service charge on cancellation (no service provided)

This is Mukesh Punamiya from Mumbai
I have booked ticket on 15/06/2008, PNR number [protected] for H Nizamuddin (NZM) from Mumbai Central (BCT) in Train No: 2953, Name: AUG KR RAJ EXP. for person named Pratyush Rastogi and Subrat Rastogi.
Sir on 16/06/2008 when we reached to Mumbai central station to catch the same train it was brought to our notice that train is not running i.e. cancled and is cancled from last 20 days. We asked them if it is not running on particular date hou can you book ticket for the same. They said call to IRCTC and ask for same. I tried for around one hour but i was unable to reach you as your call was continuously busy.

Sir this Incident have caused us a huge loss as we where moving to Delhi for some very important work and this business loss will make us suffer a loss
So the other option is due to your inproper system we have to move from Flight to Delhi

and so i will look for compecation for the same.

when your train is not running on a particular root how can you book ticket. and Inform for same at last movement
its is my first complaint to you.
I booked a tatkal i-Ticket on 22 july 08 for maharastra express. on dated 25 july 08 . But still it not reached to my given address.
please take the action .
my no. is [protected]
i have booked one ticket for abu road from mumbai to travel on train No.1993 Garib rath exp. for 19th oct 2008 paid through ITZ cash card on 19th sept 2008 but not recieved ticket print as showed expire time out
have booked one ticket for abu road from mumbai in the name of shankerlal H Khanchandani to travel on train No.1993 Garib rath exp. for 19th oct 2008 paid through ITZ cash card on 19th sept 2008 but not recieved ticket print as showed expire time out.Please take the action.
my mob no.[protected]
its first time while booking E-ticket after pament my network is gone lost and i don't get the ticket and my money is alsow deducted from my HDFC acount .




so' plz return it in my account
on 1-oct-08 I tried booking a ticket(chennai to new delhi) via irctc.co.in
Payment was made thru hdfc credit card but after the payment was made, the irctc site immediately went down and didnt come up till yesterday evening
I tried calling up all the numbers given in irctc.co.in and also mailed multiple times to [protected]@irctc.co.in but havent received any response till now

hdfc credit card no.[protected]
hdfc transaction i.d 046727

Can somebody out there help
My number is [protected]
Yesterday 15th oct I tried booking for HARIDWAR to travel on
2055 DDN Jansatabdi Exp. paid through ITZcash card Rs 475.02
But not recived ticket print as showed Server fail.
Please take the action.
My Phone No. 26876813, 26876814
I have tried to book tickets from chennai to coimbatore for two senior women passengers. Though the availability position in 2 trains are given as 44 berths and 122 beerths(3A/c), and since the passengers were 68 years and 73 years age, I had given preference of lower berths. Alas, after making the payment, the booking gets failed since the request for berths could not be acceeded. I wonder how, when there are 122 berths, it could not find 2 lower berths for senior women citizens. It failed 3 times. I suggest that the non availability regarding the particluar choice be given before payment itself. Please check up the system, why it is not alloting lower berths, even when there 122 berths vacant. All these cannot be upper of middle berths. Further, in the case of 44 vacant berths, when I give the choice as lower, it has allotted upper and side upper berths. How can aged ladies travel by these berths . Please reply
what question he asked is 100% correct. What is the reply from the consent department sir...
Ticket History
Pnr Number 0 Transaction ID [protected]
Train No 2619 Train Name MATSYAGANDHA EX
From Station (LTT) To Station (MAQ)
Date Of Journey 01-Jan-2009 Class 2A
Boarding (LTT) Resv Upto (MAQ)
Date Of Booking 23-Oct-2008 Total Fare Rs 1855.00



Payment Not Received From Bank

I have received SMS from ICICI bank that the money has been debited to my A/C. I have also checked on line and there is an entry whereby Rs.1855 has been debited to my A/c . However the transactioon could not be processedc and I have not received the tickets. Kinddy help. What is process to get my tickets for 1/1/09.
Oswald D' Souza.
Mob. No.[protected]
Email: [protected]@gmail.com
Dear Mr. D'souza,
We confirm Rs.1, 855.00 has been successfully debited from your account for IRCTC transaction.

Since, the PNR number is not generated and ticket is not booked the amount will be reversed within 4 working days in your account.

We regret the inconvenience caused.

This is reply i received from ICICI Bank.

Your Failed transaction site shows the payment from bank not received. who is right and who is wrong? How can I get my ticket ? Can somebody help???
Oswald D' Souza.
Trans. ID: [protected]
I have booked a ticket through i-banking on 19/10/08 from New delhi to Lucknow by Swarn Shatabdi train No 2004 its PNR NO-[protected], but due to some mistake in address I could not recevied the ticket yet.It is requested that kindly send the ticket to my address JA/29 A LIG Flat Hari Enclave HariNagar Near Swarg Ashram Mandir, NewDelhi 110064 befor 30/10/08 as my journey start on 1/11/08 with my family, I have two small kid also during jorney, so please take action as early as possible

E Ticket — E Ticket not recd. Payment made

Dear Sir,
SuB; e- tICKET NOT RECD.
PAYMENT DETAILS: Thru HDFC Ref[protected] & Indian Railways ref [protected]
Detail of Journey: 09.12.2008 by Brindavan Exp.
Passenger: E SURYAPRAKASAM M 50, V PUVANESWARI F 45, S SRI VIGNESH M 20.
Class: Second class sitting
ID: Indian driving licence R/TN/04X/005033/2007

Kindly help and send the E ticket by mail

IRCTC — Online Payment made but no ticket received.

irctc.co.in Complaints - Online Payment made but no ticket received

Online Payment made but no ticket received
Today morning I tried booking a ticket via irctc.co.in
Payment was made thru ICICI Bank online site but after the payment was made, the irctc site immediately went down and didnt get any details till now.
I tried calling up the Chennai number given in irctc.co.in and also mailed to [protected]@irctc.co.in but havent received any response till now.
I have tried to Book one ticket from Bangalore to Hyderbad My itz account has been debited a sum of Rs509, but i have not received the ticket the page shows canot open Then did not find them in the booked menu also
I have tried to Book one ticket from Bangalore to Hyderbad My itz account has been debited a sum of Rs509, but i have not received the ticket the page shows canot open Then did not find them inthe boked ticket Myitz card No is s[protected]
I have tried to Book one ticket from Bangalore to Hyderbad My itz account has been debited a sum of Rs509, but i have not received the ticket the page shows canot open Then did not find them inthe boked ticket Myitz card No is s[protected] My No [protected]
Dear Sir,
I booked a ticket for self on[protected] for journey from Meghnagar to Mumbai by 2904 Golden Tample Mail. It is understood that train stop of 2904 at Meghnagar has been cancellrd from[protected]. Let me know why the ticket was issued and when issued, how the stopage is cancelled. I should get full refund including service charge.Please reply immediately. Thanks
Hi,
I booked a ticket for self on[protected] for journey for the date of[protected] from Vadodara to Mumbai by 9012 Gujarat Express. My HDFC account has been debited a sum of Rs.413 [Rs.402 + Service TAX of 11 Rs], but i have not received the TICKET and My PNR no. Also, after DEBITING, i waited for a long period but the following page did not open.

I also tried checking MY BOOKED TICKET, but it doesn't show any HISTORY and also asks for the PNR.
My Account transaction was debited as [protected]-INDIAN RAILWAY Transaction ID from HDFC account.
My cellphone no. is [protected]. Kindly send me my E-ticket n also PNR details on my following Email address --- [protected]@yahoo.co.in
Sir,
I have booked tickets through IRCTC yesterday (30/12/2008) Amount has been debited but the ticket has not delivered. Kindly help me in this regard.
My Name is Robert Jacob
My Mobile NO [protected]

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