[Resolved]  ISS Hicare — Bedbug Treatment

Address:Mumbai Suburban, Maharashtra

My house was infested with bedbugs. I entered into a 45 days contract with ISS-Hicare India for eradication of bedbugs. They promised , house will be free of bugs with maximum two times spraying. BUT, this never happened. After ISS team sprayed medicine 4 times in last 45 days, the bugs are still very much there in my house. Everytime they finish their work, I FOUND LIVE BED-BUGS within 4 hours. Within 8 days of treatment, the bugs get back in with full vigour and strength, stronger than earlier (as if they are given a dose of TONIC, NOT POISON.
ISS bedbug service is in-effective and useless, a complete waste of time.
Everytime I was forced to call back ISS, very next of tretment of their, as I watched bedbugs climbing the wall and ceilings. ISS won't even respond properly on time. Sometimes the local office/vendor just disconnected our phone calls. After killing 45days time, they tell us the contract time has expired. Is this the way ISS completes the contract? Just by killing time (instead of bedbugs)?

Every time ISS sprays my house, the whole house gets upside down. It takes me 3 days to bring it back to shape. I take more hardship than ISS team in this. ISS WASTED a lot of MY TIME.

ISS MUST RETURN MY MONEY AND COMPENSATE FOR MY HARDSHIP.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

PS: Whatever precautions were recommended by ISS, we rather overdid all of them. When they asked us to keep the house closed for two hours, we closed for 4 hours.
In India pest control has no meaning
Iss hi care is so large thecompany or the employee are serious about
the job .They treat pestcontrol as any other businees where you sell the product and lift hand up
For your information one the staff told me when asked them about work gaurantee that "they only manage the bedbugs not eradicate" . Dont blame them, Blame our trade licencing authorities
The best way is pull them up to consummer court they will claim your damages
Yes I agree. Same thing happend with me for Ants treatment. Ants are coming back after 2-3 days of their treatment. They are charging 3-4 times compared to locat Pest control agencies but there is no different in there services. So please don't go for ISS High care services (so called).
I think there must be another hundreds and hundreds of people who have wasted their time and money taking the assistance of ISS HI CARE for bed bugs and various other pest related issue. I think everyone need to realise that these people are only giving you lip service by saying all wonderful things about their service and eradication of your problem but in reality there are as good as a bunch of crooks and robbers out to rob you with their inferior service. I was promised that my bed bugs problem would be completely solved with the second treatment but on finding these insects around my home i on insistence got the third one done but to my horror even this has not helpedand i see them around. Now I have decided to go to the consumer court and fight the matter and ask them to compensate me with all the moiney and time also the great amount of inconvenience me and my family had to undergo. Its high time such scruplous people are thought a lesson and their reputation is brought to stake before they continue cheating innocent people.
co is cheatin people with heavy losses after treatment
co is no mean but 420
Did you get your money back? And what happen at the consumer court? This is ridiculous.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Mumbai
    Maharashtra
    India
    File a Complaint