[Resolved]  Itbc - Bag It Today — FRAUDULENT WAY TO PROCURE ORDER

Address:

Delhi

India Today Book Club (ITBC) - Bag it Today sold there goods by luring me cash prizes. They insisted me to buy there product by offering me the cash prize. They use to call on my mobile or landline phone, then they offer various products to choose and once we choose a product then they offer cash reward along with it and insist us to buy the product. The promised reward is so enticing that I can not ignore the offer.
I received several calls from ITBC executives to insist me for to buy the product. So finally I give up on 21th March, 2011 and made first Two purchase of ANAIRA DIAMONDS (WITH FREE GIFT AS PHILLIPS HOME THEATRE) for Rs 20,499=00 each and paid by AXISBANK credit card through there secure telephone payment system (as they said) because the executive has been promised me that I will get rewarded of Rs.10 LAKHS CASH PRICE. It was so sweet and sour deal. The executive has been provided booking ID number [protected] and [protected] and before finish the talk he said that I will receive a call for prize confirmation. So, very next day I received a call from ITBC executive and confirmed that you have been rewarded Rs 10 LAKHS,
On 23rd March, 2011 I was received a call around 13 hours from ITBC executive to insist me to buy a Blackberry Bold 9530 mobile phone for Rs. 24,999=00 along with Aniara Diamonds and he said that if I made it this purchase then he will give me a guaranteed reward of Rs. 5 Lakhs cash price, now i thought how is it possible few days ago i was being nominated for award price of Rs.10 lakhs and now Rs. 5 lakhs i raised the important question with the calling executive. He replied that India today presents many contests of prices for their customers and I am lucky to get nominated for two prices he confirmed me that i am on 3rd stage of contest and soon i will receive the documents of confirmation at my residence address, I was thrilled with such results and i agreed to buy above requested products.. So, I paid up without any explanation. Its Booking ID was [protected].
I have received one more call on 24th March 2011 from ITBC and insist me to buy one more Philips home theatre along with Aniara Diamonds for Rs. 20,499=00 and he said it is final amount to be paid for all the contest prices and they provided me booking ids also so, I paid up without any hesitation. Its Booking ID was [protected].
Within few days of every purchase, ITBC sales executive again and again called up to lure me higher amounts of prizes and insist me to buy the products! So, step by step they made me to buy 7 more products by offering cash prizes. The products were Blackberry 9530 storm, philips home theatre, blackberry pearl, Aniara Diamonds, etc. Those promised rewards are so enticing that I could not stop to buy those 7 products worth for Rs. 1,55,493=00 (One lakh fifty five thousand four hunderd and ninty three) because they said that I have won a cash prize of Rs.15,00,000=00 (Fifteen lakhs ). I paid all those payment by credit card through there secure telephone payment system. I was receiving all the booked products on time so I don’t feel any suspicious in this.
On 27th March, 2011, I have received a call from Mr. Rohit, who himself introduced as a Sr. ITBC executives from the upper department that, “I have won a cash prize cheque amounted to Rs.10 Lakhs. He also stated that I have to pay the taxes of the winning amount. After paying, I will receive the cash and its locking ID details. I said that in my knowledge Tax is paid at the time of receiving i.e. TDS how he can ask for Tax till the time i have not recieved Cash price than he said it is our policies and bla bla, so i said you deduct that amount when i will receive the cash price after some discussion he agreed. Finally they provided one locking id, which he said that I need this to receive the cash price at the function and stated it is necessary to receive the prize. He also said that te function which may held at Delhi or Bangalore, on 28th April, 2011 and I will be receive five star hotel stay and air tickets for the entire family to attend the function.

Again, on 31st March, 2011 Mr. Kamaljeet singh called , who himself introduced as a Sr. ITBC executives from upper department called up and confirmed that the cash prize amounted Rs.10 Lakhs and will be received at the function which is now held at Delhi on 15th May 2011. He clearly said that I will receive winning amount at the function only. He said that to attend the function I will receive the five star hotel stay and air tickets for the entire family very soon.

In between I was writing them by e-mails regarding various developments at [protected]@indiatodaybookclub.com, [protected]@bagittoday.com, [protected]@bagittoday.com and asked them for the details but I am in vain. After all those purchases they revealed in there e-mail that there is no such confirmation that I won any cash prize. They are running online portal at http://www.bagittoday.com & http://www.indiatodaybookclub.com. Now, whenever I write them they are requesting me for the further enquire at:- [protected]@bagittoday.com or [protected]@bagittoday.com or inform me to call us on there Helpline Number[protected], 9:30 AM to 6:30 PM, and all 7 days).
I have received all the calls for the above said from: -
011 – 40782300 011 – 49560000 Mr. Megraj - [protected] Mr. Kamaljeetsingh : [protected].
So far I have made purchases worth Rs.1,55,493/- through the credit cards. I have received all the products along with Invoice *** delivery note. In some products I have not received any Octroi slip. I feel they may have been evaded Maharashtra Octroi also! I have a doubt whether they may not paid other taxes also.
This is a trap to lure buyers with the offering huge prizes. So, this is all a BIG cheating! I am in big financial loss. I came to know that I was duped by some trickster. I lost my money + valuable time + mental agony!
NATURE OF COMPLAINT:
1. False representation : Their intension is to sell there products by offering promises of the prizes. (They made me to buy by luring prizes).
2. Cheating by giving false promises – There sales team convinced me to buy those unwanted products worth Rs. 1,55,493 by saying and offering a cash price of Rs.15 Lakhs, which they have not provided.
3. Not abiding by warranty clause – Most of the products are refurbished/unlocked. Like Blackberry mobiles phones are with At&T tag and At&T is used in western countries only. All the above stated products are without any Guarantee or warranty of its any kind.
4. Anaira Diamonds given to me is showing MRP of Rs. 30000/- per 0.30 Cents but i took the valuation of product it is hardly Rs. 4000/- per 0.30 Cents which is again wrong information and price quoting my sales representative.
4. Any other factors that affected the consumer – Since I have been paid through Credit cards to buy above said and they haven’t provided any proper answer. Neither, they have been provided the above said winning amount and the interest is mounted very high. Its very difficult to repay. So, I have been borrowed a loan on very high interests. I want the offered assured money with the appropriate interest.
Tarun Haseja
[protected]@gmail.com