[Resolved]  Itz Cash Card — Expired date

Address:Gujarat

I have itz cash card whose account no is[protected] and password??? And also recharge card account no[protected] with password. The combined balance in both card is more than rs 5000. The co. Has cancelled the card because the date is expired. Our say is that our ignorance about our date of expiry is not the reason to confiscate the credit balance. The co has never bothered to contact us before or near the date of expiry in any way.
We feel this may be legally right stand of the co. Bur ethinically very bad. There must be thousands or lacs of their client, who putting trust in the co. Paid cash in advance and latter put in such situation.
I wish co should renew such cards or as the last resort i should have got the balance transfered to my bank account vide which i made payment at the purchase of card on the day of expiry.
Please treat this matter alongwith many many other complaints about expired card
Regards
Rajesh shah
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May 21, 2017
Complaint marked as Resolved 
Verified Support
Apr 11, 2017
ItzCash Card Customer Care's response
"Dear Sir,

Kindly confirm whether your issue has been resolved as the needful has been done from our end.

For any other assistance, please feel free to call us on [protected]/61125757. We shall be happy to be of assistance to you.

Thanks & Regards
ItzCash Customer Care Team.
www.itzcash.com
Contact us:[protected]"
Complaint comments 

Comments

Personal — OUTDATED CASH CARD

ITZ CASH CARD NO.DW5u S[protected] DATE OF MFG. IS[protected], PURCHASE FROM SUPREME TRADERS ON[protected]. THE ABOVE CARD IS NOT VALID FOR RECHARGE MY DISH TV ACCOUNT. PLEASE GUIDE ME HOW DO I GET MONEY BACK. VALUE OF THIS CARD IS RS.300/-

REGARDS

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