[Resolved]  Itz Cash Card Ltd — Not sending itemised bill

Dear sir
My mobile no is [protected] having postpaid connection. I am working itz cash card ltd, an essel group company. I have not received itemised bill from your end. My company will do not pass my claim without bill. When you not sending itemised bill on time to time than how's customer know what is his bill due date & ammount, you send only sms your out standing ammount is balance please pay to the nearest reliance branch. But why how can i trust on you?
You are not elligible for sending itemised bill before due date than i request you to please disconnect my connection.

Regards
Chirag. V. Mogal
[protected]
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Jul 16, 2017
Complaint marked as Resolved 
Verified Support
Jun 15, 2017
ItzCash Card Customer Care's response
"Dear Sir,

Kindly confirm whether your issue has been resolved as the needful has been done from our end.

For any other assistance, please feel free to call us on [protected]/61125757. We shall be happy to be of assistance to you.

Thanks & Regards
ItzCash Customer Care Team.
www.itzcash.com
Contact us:[protected]"
Complaint comments 

Comments

i have recharge through itz card, my balance has been deducted, but my prepaid account has not been credited.
sir i have recharge with 5000 but my account showing zero balance how can i know where my amount gone
sir
mene 5 number pe recharge kiya hai lekin customer ko balance nahi mila lekin mere account me se balance cut gaya mera account number hai[protected] so pls mera cut hua balance muze apne wapas karde
MO NUMBER AMOUNT ORDER ID DATE TIME
1} [protected] 50 MOBR[protected][protected].49pm
2} [protected] 100 MOBR[protected][protected].06pm
3} [protected] 100 MOBR[protected][protected].15pm
4} [protected] 55 MOBR[protected][protected].33pm
5} [protected] 20 MOBR[protected][protected].42am
sir
mene 04/05/09 ko [protected] number pe 150 ka recharge kiya hai lekin customer ko balance nahi mila lekin mere account me se balance cut gaya mera account number hai[protected] so pls mera cuta hua balance mujhe apne wapas karde
I lost my two Itz Cas Card vide No.[protected] for Rs. 1000/- and another no.[protected] wherein the balance was Rs. 813/ and founder use appx Rs.640/- Is it poosible to let me know the user name and address so that I can request him for refund.

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