[Resolved]  Jabong.com — Fake Product

Address:Bangalore, Karnataka

I ordered a CHANEL NO5 PERFUME from Jabong.com & on receipt found that it was a FAKE! I got it verified by a CHANEL boutique in Lifestyle Mall & they confirmed it was DEFINITELY A FAKE!! When i contacted Jabong, they refused to return it as fragrances are non refundable according to their policy. They still have the fake product displayed on their site.(http://www.jabong.com/Chanel-Eau-De-Parfum-29393.html). When i tried to post a review on the product it simply accepted the comment but it didn't got displayed on the site!
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hello Customer

We are concerned about your issue. Please provide your order details and we assure you that your issue will resolved amicably.

With Regards
Jabong.com
Samething happened for me, they sent us a fake 212 perfume. [protected] order number

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jabong.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    2236
    Pending
    2
    Resolved
    1036
    Jabong.com Phone
    +91 12 4612 8000
    Jabong.com Address
    Plot no. 109, Udyog Vihar, Phase 4, Gurgaon, Haryana, India - 122015
    View all Jabong.com contact information