John Elway Toyota Of Ontario — report faulty repair work needed | |
went in for service....engine dying on idle....had additonal service done...transmission flush...throttle body cleaned and serviced....was told by service represantive that my altdernator was bad...it would cost $1000.00 for the alternator....I could not afford that...so I told them no....do not replace alternator and that I would pick up the truck (Tundra) and would do the work my self...I paid for the work done and a $54.50 for trouble shooting of the alternator....I drove to a service shop and they put it under a scope and showed me on the print out that the alternator was perfectly alright....I then called the service rep. at the dealership and asked them to show me their print out of the test....she told me they didn't have one.....I asked how did they determine that my alternator needed replacing....she kind of laughed and said the lights went dim upon starting the vehicle....now....asking $1000.00 plus labor to replace something that wasn't necessary is in my opinion fraud....Management should be aware of this....the buck stops with them...they stand to make more of a profit by allowing such deception and illegal activities....I further plan to put in a formal complaint with the motar vehicle dept of California with this type of fraud...I further have submit to Channel 7 new...consumer affairs and the whole details of this practice Toyota is permitting.... Was this information helpful? | |
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