[Resolved]  Karvy — Non-Receipt of corrected Share Certificate

Address:

West Bengal

We sent a Sharecertificate to KARVY (Kolkata) for correction in the Joint Name printed on the Certificate, having a receipted covering letter by representative of KARVY on 17.08.2010. On 31.08.2010, we were informed that correction is done and the Original Share Certificate is to be sent to them. But on 30.03.2011, we informed in writing along with Xerox copy of the receipted letter by KARVY, that the Original Share Certificate is handed over to KARVY on 17.08.2010. On 19.04.2011, KARVY informed in wrting that Certificates were already despatched on[protected]. So a fresh request letter is to be sent for issue of the duplicate share certificate. As a result after waiting for some time, we sent a letter asking for the certificate on 12.09.2012. In the reply dated 16.11.2012, KARVY mentioned that in case of non-receipt of the Share Certificate, duplicate formalities is to be started after receiving confirmation from us. And after sending the confirmation of non-receipt on 12.12.2012, KARVY sent a 8-page reply on 27.12.2012, containing (1) INDEMNITY FOR LOSS OF SHARE CERTIFICATES (2)AFFIDAVIT (3) ADVERTISEMENT IN A PROMINENT ENGLISH NEWSPAPER HAVING WIDE CIRCULATION (4) ATTESTED COPIES OF PAN CARDS (5) SIGNATURES ATTESTATION BY BANKERS.
But we did not loose the Share Certificate, so how can we be asked to furnish all these. Also Police Station is not willing to register a FIR/Complaint. We (both) are senior citizens having restricted movements. Till today we are not able to organise all the requirements.
Can we look for justice in Consumer Forum? Please let us know at [protected]@hotmail.com.
Thanks a Lot
Tultul Ghosh & Salil Kumar Ghosh