Kaunsa.com — No Order Delivery by Kaunsa.com

Address:

Uttar Pradesh

Dear Sir,
I am very afraid to inform to you, that i ordered a Samsung Mobile (Samsung Primo Duos) on Kaunsa.com on dt. 30.06.2013 and my order No. is KA/142252/5HP5R9QT I paid money by HSBC Credit Card as a advance Rs. 5008/- by PayU. And they committed to deliver my mobile on dt. 15.07.2013. Till the date 05.08.2013 one month 5 days has completed from committed date but i has not received. after all i contacted to Kaunsa.com by their complaint forum at 30 times, and i have all records which i conversation with Kaunsa.com and also i called at their customer care No.[protected] , but they are not responding me and not give any sufficient answer. only tell that dispatch your mobile within two or three days. every time after committed period i call to their customer care, again they told dispatch will be soon early. I think i cheated from Kaunsa.com, i lost my money Rs. 5008/, i tried my best to convince them for deliver my mobile soon, but at all i felt. so i thought that you are the most responsible about any small consumer, which cheated by big companies. Please solve my problem. my last hope with you.

Regards
Sanjeev Jha
kolkata
[protected]