Kaunsa.com — Not delivering order post payment neither cancelling and refunding | |||
Dear Sir, This is to bring into your notice about a fraud done by online e-commerce company - Kaunsa.com. On 11th April Kaunsa.com was showing a Micromax canvas HD A116 mobile phone on there website as in stock with order delivery in 7-10 days. I ordered the same product on 11th April and post payment i was send a order delivery date as 26th April. On calling again and again the customer care executive either tell me that your order is with shipment or with courier company but when i ask them about shipment and courier details they were unable to tell. I also wait for my as per their new delivery date commitment Many time i ask them on mail and there also i get the same revert. I have all mails in my mailbox, which i can share on demand. Now twice I have asked Kaunsa.com via mail, to cancel my order and update me on status and to refund my Entire amount, But they refuse to cancel the Order, even though they have not delivered the order. I have already paid the entire cost for my order Rs 14990/ The mobile price now reduce to Rs 13700(approx). also i am waiting for more than 1 months after payment for getting my order delivered. As I was unaware of such companies which take advance payment and later do not deliver the orders. Now I found myself in their trap and so brought this incident into your notice for you to intervene so that i can get justice and support.I have asked Kaunsa.com several times to cancel my order and refund entire order amount into my Bank account but they refuse to. I need your intervene for the same along with the compensation. Thanks, Was this information helpful? | |||
 5 Comments | |||
Comments
Myself — Winning OBJECT
Hi,I have include a copy of the message that I hace received
I woiuld like to know if it is true or it is a scam....
Regards
Marc-antoine
**************************************************** MESSAGE START
Hello Lepage Marc-Antoine,
I acknowledge the receipt of your information and your payment file has been sent to our accredited paying bank for immediate release of your prize money to you. You are hereby advised to contact the bank with the below data:
Union Bank of Nigeria Plc
Email: remittance.[protected]@yahoo.com
Tel: +[protected]
Contact person: Mr. Richard Turner
You are requested to send the following information to the bank:
Personal Information
Your full names
Complete residential address
Date of birth
Sex
Nationality
Occupation
Telephone number
Transfer Information
Bank Name
Bank Address
Account Name
Account Number
Call me as soon as you have contacted the bank and always check your email for update.
Warning!
You are advised to take your time and fill out the above requirements one after the other without any mistakes. Be informed that any email sent to the bank without the above requirements will be regarded as spam and automatically discarded.
Congratulations once again.
Mr.Umar Sadiq
(Regional Claims Agent)
Tel:+[protected]
**************************************************** MESSAGE END
Myself — Rude behavior of recovery men
Hi, i am Rohit from Chandigarh and i have the Tata's No. i.e. [protected], but i disconnect this number and not submit the bill because of rude behavior by recovery person. Very poor quality of persons are there in Tata Indicom, they have no manners, how to talk to seniors or other, this is really a bull and i am not going to pay the bill in future also. I have asked Kaunsa.com several times to cancel my order and refund entire order amount into my Bank account but they refuse to. I need an authority to intervene and support me on the same along with the compensation. posting another communication from Kaunsa.com
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This is one of the mail after which neither Kaunsa.com is reply me ..as i have requested them several time to cancel my order since they are not delivering it. They are neither delivering the order nor cancelling it.
Please Help me
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Please Help me
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33%
Complaints
312
Pending
0
Resolved
103
+91 12 0411 1111 [Kaunsa]
+91 88 2626 2359 [Kaunsa]
+91 12 0483 5000 [Mify Solutions]
204, 2nd Floor, Singhal Tower, Sector 58, Noida, Uttar Pradesh, India - 201301
Myself — payment cancellation
i used this website " www.match.com " just 1 month trying. and after that i never used it again but payment still keep coming on my credit card bill and i have to pay every month for nothing.so ples. i would like to cancel everything for this website. i don't want to continue again. and i don't want to pay for this bill anymore.
ples. be considerated the one who never used it but have to pay for it...ples. do understand.
sincerely yours,
Mr. Sethsiri Rattananattakarn.