[Resolved] Kent Mineral RO — cockroach in water purified by kent

eapoonawala

from Chennai, Tamil Nadu

Address:

Mumbai City, Maharashtra

Hi we have purchased a new kent pearl Ro system on the 8th Day of Aug 2012.
Their has always been some or the other insects like fly's, cockroaches, ants coming in the water purified by Kent. We have made complain to the technicians but they say their is a flow in design that allows these insects to get into the tank.
Kindly check the water purifier at the earliest or exchange the machine and give me a fault free machine. I have attached photos of the machine with insects in it. I have made severel complaints to Kent I have send them many emails on their id [protected]@kent.co.in but no response.
This is a serious problem with the machine. All people who are using Kent Water Purifiers are at great risk to Life. Take Care
I have also uploaded a video showing the real photographs and problem with Kent check it out http://youtu.be/VfJASYQ8NTg

Jago India Jago

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Kent RO reviews

View all 3005 Kent RO Reviews

Comments

eapoonawala

from Chennai, Tamil Nadu

we are facing the same problem I have uploaded a video on you tube for the same you can comment on it we together can make pressure on the company to replace our defective products.

http://youtu.be/VfJASYQ8NTg

somnathK

Even I also purchased Kent Pear and facing the same issue. Many occasion I find some small cockroaches or ants flying in storage tank.Can anybody suggest who also faced same issue got any solution? I have a small kid home and don't want to take any risk for that.