Kent RO Complaints & Reviews

Dear Sir,

We have purchased a Kent water purifier on date[protected] bill no. 9316 from Singhal Electronics Mahaveer tower near frigo gole building road Sardarpura Jodhpur (Raj.) and only after 15-20 days it becomes faulty. We are not able to drink water from it since it is giving a very bad smell in it. We have complained to Singhal electronics Jodhpur Rajasthan 2-3 times, finally on 28-12-12 they had given us a number of...

P.urchased KENT R O SYSTEM from Raipur Electronics Pvt Ltd Kolkata Invoce no TO/05227/11-12 dt 26.3.12 installed on 28.3.12 out of order since last 15 days service provider and company reprasentatives only assuring that the deffect will be rectified soon but nothig being done. I have telephoned to company and their agent and service manager at Kolkata but they are giving only false promises and not doing the job...

I, am Sobhan Bhattacharya from Kolkata ,have Purchased a KENT SUPER+ (SERIAL NO. KR[protected] Water Purifier on last 06.04.2012 (Price : Rs.15000/-) from your authorized distributor called "APARNA APPLIANCES". But after installation, within warranty period we experienced a very very poor service from them . After several follow up & phone call from our side some Service Person came but he was also very worst in his job . We...

This is regarding our water purifier (Kent Mineral RO Super Plus no. KR[protected]. The water purifier is not working for past 4 days, and customer service is not sending anyone for service. Our complain no. is H/275. The service executive is also non cooperating and didn't listen to our full complain and cuts the call. Can you please register our complain and take immediate action. The after sell service in Mumbai/Powai area is horrible....

Hi,

I purchased KENT RO a year back after seeing lots of advertisement in media, now i realized that i made a biggest mistake of my life. Most of the time this machine remains out of order, they repair this more than a dozen time but after each repair it stopped working in few weeks.

Only purchase this product if you want to waste your money.

Regards...

Hello Sir/Madam,

This is with regards to the Kent Pearl RO water filter purchased on 5th November and it was installed on 7th November 2012.
Serial number KR[protected]

Purchased in Bangalore from Rays Enterprises, 132, Muddinapalya Main road, Vishvaneedam Post, Near to RTO office, Bangalore 560091

PH: [protected]

MOtor of the Filter stopped working on 24th November. When approached...

I purchased a Kent Grand + purifier system from Kent R.O..Machine is defective,once I complained and they rectified /replaced the defective part but the same defect occurred again within two three months.Very shocking that more than two months has already been elapsed to lodge a complaint, but company is still silent and not interested to rectify/replace the defective part/machine not even bothered to reply at least even a single mail.It...

I am using KENT RO system for 6 months now. It is normally been advised that TDS level for daily consumption should be in range of 40-60, but KENT RO which comes with tag line of "TDS control" stands false when it starts giving water in the range of 10-70. consuming low level of TDS will make us used to it and higher chances of getting ill after having outside water.

when contacted service engineer his answer was...

I Pallavi Atram am writing this mail to you in hopes that you will help us out.
we filed a complaint (complaint no. j620) for the kent water purifier we bought almost a month back which already undergone 1 repair,
we were told the guy would come in 24 working hours which he didn't, he came on a Saturday in the evening and told us it needed some hardware which he didn't have on him and that he'll come on Monday,...

We had bought a Kent Excell + RO in the year 2010. From the day one it had been installed, it started giving us problems, with the major parts like the pump, membrane, etc. needing replacement in less than a year......with such a horrible product in hand, we were forced to take an AMC which again is quite expensive. The AMC says that the pump and membrane can be replaced once within a year long contract. But the product itself is so fantastic...

I have Kent RO for two years and it worked fine. But four months back I called service person for regular change of filter and he asked me to buy AMC for around Rs. 6,000. I did not see any need so I declined for AMC. I don't know what he did but my unit has been constantly failing since. First the adapter failed, then choke failed and again now adapter and pump has failed. This all has happened in last four months. They have been...

I have purchased kent ro system on 6/12/2010 and get A.M.C wef Jan. 2012. but services is not being provided by the company regularly only one service has been made till date ie. 7/11/2012. Complaint is not attended up to 15 days after complaint. Motor pump of machine is not working properly and give noise every time.
I advice sympathetically to customers which are going to purchase kent ro in future that they not purchase the kent...

Sir,
I had purchased Kent RO Grand 8 lit Machine Nos KR[protected] on 13/1/2012 from Vinayak Kitchen Ware , Near Bank of baroda Branch , 89-G Civil lines , Bareilly . and have got it installed at My residence at DAFFODILS ,11A Krishna Vihar Colony ,Surkha, opposite Maula Nagar, near Gulab rai School. After a month or so of my purchasing the system , the pipe which enters the RO candle popped out and the chamber which houses all the...

Dear Sir

greetings! This is in reference to The above said product which we bought it from Kent RO Systems Ltd on -07.02.2011 purchased from vijayakumar of global
associates,palayamkottai.Phone:[protected],[protected].KENT GRAND+
serial no-Kr[protected].4
services done at an interval of 3 monThs. 2 free services including
change of carbon block and sediment
filter. 3rd and 4Th service not charged...

I bought a Kent RO system model EXCELL + MRO, machine no: KR[protected] from M/s SBT Corporation vide bill no 102 dt 23.07.12.

The middle candle is leaking and it stopped working and hence I telephonically registered a complaint (on[protected], no 5273 dt 23.07.12) for repair since the machine is still in warranty period. The person said the serial no is wrong & I read off the number from the label on the unit. I followed...

Subject: COMPLAINT

Dear Sir,

I have purchased Kent RO in Dec. 2010. I am facing technical problems since 6 months. On 12/06/2012 technician visited & changed RO,also charged Rs 2600/- from us. Now on filing complaint technician Mr. Sunil Dewangan visited on 10/10/12 & telling us to change again the RO,also he give her senior Mr. Ravi mobile number, but i tried two times to talk with Mr. Ravi but he does...

Hi,
I bought KENT water purifier in Feb 2012. With in 7 months, the motor is gone three times. Also it got replaced once with out official bill for new motor.

Raised 7 complaints with the dealer who is handling KENT services in bangalore. Reliance mart. But so far no reponse on replacement request.

Raised a greviance request to KENT, in their www.kent.co.in. This is further pathatic than the dealer in...

hi
meri complaint hai ki jab se maine kent ka water filter liya hai tab se thik kam nahi kar raha hai me bahoot preshan hu . or is ki koi sunawai bi nahi hoti me compny ko ph kar kar ke preshan hogya hu. so plz dear solv my problam...plz help me

my name sameer
m. +91 [protected]....

Dear Sir/Madam,

COMPLAINT AGAINST KENT RO Systems Limited

We would like to report to the consumer forum about the inconvenience caused to us by the KENT RO Systems Limited.

Ever since the purchase of the water purifier Model no. KENT EXCELL MINERAL RO, Serial No. KA[protected]on 10th feb 2010 we have continuously faced problems with it. The system has required more than 15 visits by the company service...

Hi ,
I registered a complaint at customer service in Kent to change my filter..Nobody turned up even after 2 days of registering the complaint.
Customer care persons are responding telling that the technician is on the way..Nobody reached my apartment yet. Kindly take action against this.

Thanks & Regrads,
Gincy Anto.

[protected]@gmail.com...