[Resolved] Kingfisher Airlines — Issue with Passenger name change | |
I had booked for a kingfisher flight from Bangalore to London for December 20th 2008 on my wife's name thru Kingfisher online where i hold an account in Kingfisher website. I very appropriately entered all details of the passenger, in this case my wife's name, her passport number, meal preference, seat preference, etc; and used my citibank credit card to pay. After the payment went through, the confirmatioin of the e-ticket indicates my name as passenger instead of my wife's name. This is a system error and i have been raising this issue in the last couple of days via emails to various kingfisher email address and have not got a response. I have escalated this to the chairman of kingfisher as well. This is a return ticket between Bangalore and London and i do not wish to cancel this. My only request is to have the passenger name corrected to the appropriate passenger name. I have been refused correction, refund, cancellation. I have been asked to forget the 35, 000INR i paid by the Kingfisher customer care Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
I had the same bad experience booking a ticket for my mother on yatra.com. I put down her name as passenger for a Kingfisher flight from CHD-DEL and paid via my online banking account. When the e-ticket is displayed for printing it has my name on it instead of my mother as passenger. I contacted yatra.com for a name change but they say it is not possible... although it was not due to a mistake on my part, I have to suffer for it ... (correction: It is due to my mistake in the 1st place for using yatra.com customer service).
Agreed your Rs 35K is much more than what i spent Rs 2K, my sympathies with for you. Someone needs to step in and improve the system.
All these airlines and travel agents have a nice way to make extra income from poor innocent passengers.
Agreed your Rs 35K is much more than what i spent Rs 2K, my sympathies with for you. Someone needs to step in and improve the system.
All these airlines and travel agents have a nice way to make extra income from poor innocent passengers.
RESPECTED SIR,
I trvelled in domestic kingfisher flight on 29th Dec 2010 from Delhi to Lucknow class T. My ticket no. is[protected] and PNR no.is ODAHPS. My king club membership no. is[protected]. please send me how can upgrade my membership and how much my miles and sector points.
I trvelled in domestic kingfisher flight on 29th Dec 2010 from Delhi to Lucknow class T. My ticket no. is[protected] and PNR no.is ODAHPS. My king club membership no. is[protected]. please send me how can upgrade my membership and how much my miles and sector points.
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+91 20 2729 3030
+91 98 6725 1068
12th floor UB Tower, UB City, No. 24 Vital Mallya Road, Bangalore, Karnataka, India - 560001
I WANT TO SAY ONLY THIS THAT I'M THE FAN OF KINGFISHER AND I WANT TO HAVE ONE PEN, DIARY AND KEYCHAIN OF KINGFISHER. CAN U PLEASE SEND IT TO ME? I DON'T WANT IT AS A FREE, I WILL PAY FOR IT.
THANKS
MAYANK